Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,517 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,517 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 11 years ago

“Excellent and honest contact with the client The sales lady was very well informed and managed our booking perfectly . Will most certainly recommend to our friends and let the cruise line know”

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Posted 11 years ago

“Katy was a pleasure to deal with and made everything clear and to the point. She explained the timescale for decision making and we feel that she has achieved a good deal for us.”

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Posted 11 years ago

“Overall the experience was very good. Disappointed that I had to pay a lot more for the flights than I was initially quoted .”

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Posted 11 years ago

“Their service is , in the main, very good from start to finish . The Cruise Concierge that we have most recently used, this month, Richard Wishaw is excellent. They have a flexible approach as far as possible for them as Agents - with good contact when required and to follow up. ( I have only one minor administrative irritation associated with payment which has recurred - however I have recently been given an undertaking to resolve the issue once & for all ) On the basis that the minor administrative irritation is resolved, I would have little hesitation in recommending them to friends who sought a similar service.”

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Posted 11 years ago

“The concierge Rebekah has been extremely efficient and helpful in answering my questions and coming back with information by return. Can't fault the service received”

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Posted 11 years ago

“As always excellent service from all at Six Star. Made the whole booking experience easy and with no hassle.”

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Posted 11 years ago

“Ann has been simply great, a nice mix of professional and personal interaction with good humour thrown in”

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Posted 11 years ago

“We used Sixstarcruises last year so felt confident enough to use them again for a cruise in 2016. Richard Wishaw is extremely knowledgeable and helpful.”

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Posted 11 years ago

“Nothing was too much trouble and Anthony made contact with several companies to make sure our quote was complete, we were given time to consider and we were called back when we decided this was the cruise co. We would like to book this event with. Thanks”

Helpful Report

Posted 11 years ago

“The two Emmas were just brilliant . Nothing was too much trouble and they both " went the extra mile " to make sure that we were entirely happy and had the best possible deal !! I would not hesitate to recommend Six Star Cruises to any prospective customer Thanks John Welch”

Helpful Report

Posted 11 years ago

“It was the first time of using six star cruises to book a holiday, it all went very smoothly, until the deposit was paid, I was shocked went I was told it was £1699.00 deposit, almost the total of one cruise booked. Then after receiving the confirmation I noticed the balance to be paid by 23/03/2015, to say I was shocked & disappointed & angry that I was not told about this at the time of booking. In all my years of booking cruises & paying I have never experienced this, & usually the balance is paid 10 weeks prior to taking the holiday. Is this your policy, then customers should be told on booking the holiday, not finding out after the lengthy process of booking. Your Ref HTR-75352 Mrs Lin Northam Oceania cruise 07/09/2015.”

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Posted 11 years ago

“Quick response to any queries Clarity”

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Posted 11 years ago

“Excellent service. Anthony was prepared to spend time discussing our requirements even though it was late in the afternoon and time for him to leave the office.”

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Posted 11 years ago

“Prompt service. All questions answered expertly and with no hard sell”

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Posted 11 years ago

“Both operators I dealt with were very helpful , answering queries &bringing back with info not at their fingertips.”

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Posted 11 years ago

“We had a few questions which some other travel agents may have deemed insignificant and not replied timeously. Your replied instantly and in a courteous manner. The result was we booked a second cruise a week later.”

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Posted 11 years ago

“Our booking was handled with professionalism.”

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Posted 11 years ago

“Excellent service and wonderful advice and knowledge at very reasonable prices for a 6star cruise”

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Posted 11 years ago

“Helpful and informative staff hotels and transfers booked quickly ,documentation provided promptly and clearly thank you”

Helpful Report

Posted 11 years ago

Six Star Cruises is rated 4.8 based on 5,517 reviews