Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.81

4.8 Rating 5,782 Reviews

97 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,782 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your agent was efficient, knowledgeable and helpful. It was a pleasure to part with money!!! When I tried to contact him again he was elusive but his colleague Ann was extremely helpful.”

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Posted 12 years ago

“Paul Goodenough was my agent and he did a superb job on our behalf. He was very timely in his communications and always professional in his ability to answer our questions and make the best arrangements on our behalf.”

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Posted 12 years ago

“Our Representative Richard Wishaw makes booking and choosing all our facilities very easy. We have already booked for next year.”

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Posted 12 years ago

“Emma Taylor has been very helpful in booking cruises for us.”

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Posted 12 years ago

“Emma was very helpful over booking two cruises with Regent Seven Seas, and in particular has taken on board some restaurant bookings that need to be done with Regent, but the dates for which are while I am away. She has also been very understanding and accurate in relation to my paying by credit card, which I have had major issues with Six Star about in the past.”

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Posted 12 years ago

“Richard Wishaw is a credit to your company - he sorted out a perfect cruise at the perfect time for me and at a very good price.”

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Posted 12 years ago

“very pleasant, helpful and persuasive concierge, had me agreeing to spend nearly £4K when all i was doing was making a general enquiry. I am looking forward to the cruise and hoping the experience lives up to the hype!”

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Posted 12 years ago

“I found Emma Taylor to be helpful and very charming. A really good asset to your team.”

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Posted 12 years ago

“We had a very good booking experience with Kevin Anderson at 6* cruises. He was very helpful, knowledgeable and nothing was too much trouble. We certainly will be contacting him again for future bookings with 6*.”

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Posted 12 years ago

“Cannot fault the booking process.Emma was totally professional,very knowledgable,very polite and friendly,and couldn't have been more helpful in helping us to decide on our New York to Montreal cruise with Oceania.She gave us various alternative cruises and explained,very clearly and informatively,the pros and cons of each one.That was the easy bit ,she then spent a considerable length of time tailoring the trip to our personal taste,including flights ,airport parking with pre flight hotel stay and a 2 night stay in New York,pre cruise and a day room in Montreal before an evening flight home ,Emma is a gem and Six Star Cruising are lucky to have her on their team.The best booking experience ever,and we've had a few!”

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Posted 12 years ago

“we got there in the end, thanks to your dedicated consultants who gave me excellent advice and help during the booking process. thank you.”

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Posted 12 years ago

“Absolutely exceptional service. Booking was a pleasure and one felt in very knowledgeable hands.”

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Posted 12 years ago

“I booked for the first time with Six Star Cruises and the experience has not been a good one. I made my booking with Sandy but when I couldn't reach her the next day when I had a number of questions I spoke to John. He promised to call me the next day but when he didn't I called him and he said he had passed me on to Nikki. She also didn't call me but eventually Sandy called. I got some answers to my questions and I told her that the payment was still pending and this concerned me. She told me not to worry. Eventually the payment disappeared altogether and I called again but nothing was resolved. I had to call Regent myself and they told me that they had been chasing Six Star Cruises for the payment. I called Six Star Cruises again and this time Holly answered. She was very helpful and spoke to Regent and sorted out the payment and all the other problems that I had. It took over a week before I could see our booking on the Regent website. I had to ring Six Star Cruises every day until Holly started to look after our booking, because no one ever rang me back as promised. This week, out of the blue, Sandy rang not knowing that everything had, at last, been sorted out by Holly. I have been on very many cruises and have never experienced anything like this before. It would have been much easier if I had booked directly with Regent, considering I have had to ring them repeatedly to find out what was going on. I tried ringing James Cole several times to see if he could help but whoever answered seemed unwilling to put me through to him. I also called him on his direct line but he has not returned the call. I would really look forward to hearing from you on this matter. Jacqui Phillips”

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Posted 12 years ago

“We were assisted by Miss/Mrs Emma Taylor who was polite,cheerful,and very professional in her task with booking our Regent Cruise. She rang us back when she said she would on 2 occasions and answered any queries we had with speed and accuracy. Her product knowledge of regent cruises is second to none and she is a credit to Six star cruises. Having booked 3 previous Regent cruises with Iglu 2,liverpool cruise club 1, I can honestly say that six star cruises has been the easiest and the most professional we have dealt with Please thank Emma for all of the help and information she has given us, and we are looking forward to our South Pacific cruise very much with thanks Mr C Clarke”

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Posted 12 years ago

“Compared to other cruises I have booked either with an agent or direct I can only say I was not impressed with my adviser. I asked her for information regarding my past traveller number but when I paid the final payment it had not been added and the person who took my payment rang Oceania to get it and add it. Also i verbally and by email asked for the port addresses to book my private transfer, this was not done and I rang oceania myself and had the information straight away.”

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Posted 12 years ago

“Maura was most helpful and efficient during the booking of this cruise.”

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Posted 12 years ago

“The Cruise Concierge,Emma,was First Class in every way. She handled all queries very well and was able to offer the very best deal and It was her overall efficiency and friendly manner that secured the booking from a rival company.”

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Posted 12 years ago

“I was very impressed by the helpfulness and efficiency of the people I spoke to when booking my cruise. I would definitely recommend your company to people looking to book a cruise.”

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Posted 12 years ago

“Please call for review /feedback Tony Miserotti 01883652189”

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Posted 12 years ago

“This is my second booking with six star cruises and I found on both occasions Ryan and Erin are efficient, friendly and very pleasant to deal with, I would have no hesitation to recommend to others.”

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Posted 12 years ago

Six Star Cruises is rated 4.8 based on 5,782 reviews