Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.81

4.8 Rating 5,782 Reviews

97 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,782 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Early days yet and this is the first time we have used Six Star Cruises but Emma our cruise consultant has been very professional and helpful and friendly with our booking on the Regent Seven Seas Navigator at Christmas. If the service in the future is similar we will be very pleased”

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Posted 12 years ago

“Erin extremely friendly, helpful and knowledgeable with our trip. Alan Wilson”

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Posted 12 years ago

“Very helpful and very professional”

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Posted 12 years ago

“Last minute booking, one day before departure, staff were fantastic at getting it all sorted for us”

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Posted 12 years ago

“We had an excellent experience when we booked a cruise through yourselves last year. So it was an easy decision when we decided to book a cruise this year. The staff who handled our enquiries were first class. The advice given was superb and the expertise and efficiency was first class. We look forward to cruising with Azamara in August 2014”

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Posted 12 years ago

“Erin Madines customer service has been 2nd to none ,she could teach a lot of people in other areas of life what customer service means. I will only use your firm in the future for cruises as I don't believe I could be better served by another firm. Many thanks you took all the stress out of this booking with Oceania and let's hope the cruise matches the service I have already received from Six Star Regds C.M.Woolley”

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Posted 12 years ago

“Nicky was extremely helpful and we were very happy with everything.”

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Posted 12 years ago

“The telephone is answered quickly and all questions dealt with ver efficiently.”

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Posted 12 years ago

“Debbie was brilliant!!”

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Posted 12 years ago

“I have now booked my fourth cruise through Six Star and cannot praise too highly there personal service we having been given by Richard Wishaw, Cruise Concierge. Not only do the prices that Six Star has been able to negotiate beat any other cruise agency I have been able to find in the UK but the serviced provided by Richard is second to none. It is more like a close friend looking after all the detail of travel arrangements and being both accessible, approachable and responsive consistently. It is certainly so fitting for the luxury end of the industry. I look forward to booking my next cruise with Richard's able assistance.”

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Posted 12 years ago

“Emma Gray has been most helpful. Michael H”

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Posted 12 years ago

“I have used your company a number of times and have encountered a few of your staff by telephone. In every case, I have met extreme courtesy and efficiency, so I must assume that all your staff are of high quality and professionalism. However, though comparisons are odious, I would single out, for special mention, your concierge Emma Gray. I have recently booked two cruises (Seabourn and Oceania) with her, and it was clear that she worked very thoroughly and to good effect e to ensure that I got exactly what I wanted, and at a good price. Emma was a pleasure to deal with, and I felt totally confident in booking with her. I do hope that I will soon be able to give her more business, but it is the price of a cruise which is important to me, and I do in the end, go to where I believe the best deal to be at the time.”

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Posted 12 years ago

“Excellent service from Maura who was able to offer some really helpful advice to us as first timers. She was really patient and was swift to respond to our phone call from the previous evening. She had already sailed on our cruise and was therefore able to guide us on what the experience would be like and what excursions to book. The lady who booked our excursions had a very pleasant manner and was very patient. Obviously the company has worked hard on customer relations. A minor grumble was when I made some initial enquiries about booking a med cruise the operater knew very little and gave me some incorrect information as to what our package would include. She told me that the inclusive drinks package wasn't included when the blurb on the internet said otherwise! On another positive note the website was easy to access. All in all we can't wait for our cruise especially as we are celebrating our 36th. wedding anniversary!”

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Posted 12 years ago

“To date we are very happy with the service provided.”

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Posted 12 years ago

“Emma Gray is simply the best concierge you have. We have booked cruises with you over the last couple of years and Emma is exceptionally good, with great attention to detail.”

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Posted 12 years ago

“Could not have been more helpful. Thought of everything. Brilliant”

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Posted 12 years ago

“Ann Smith since she has been our concierge has provided us with all the information that we require, but more importantly has been proactive in many other areas offering advice and challenging (in the nicest possible way!) when necessary. Supported by WTH resources we feel that we are getting the best advice to enjoy ourselves! Thank You Brian & Marlene Park”

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Posted 12 years ago

“Very helpful in finding the best options.”

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Posted 12 years ago

“Telephone was answered quickly. Emma was very efficient. We wanted to make our own flight arrangements and she made sure we could hold our cruise and cabin until we confirmed our flights. We were going away, so she called us early on the morning we were leaving to finalise all our arrangements. Couldn`t be happier ( so far) with the customer service we received.”

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Posted 12 years ago

“Emma Taylor very knowledgeable re cruises . Rings promptly when arranged. takes the stress out of booking holidays!”

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Posted 12 years ago

Six Star Cruises is rated 4.8 based on 5,782 reviews