Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,348 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,348 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Andrew, our concierge, was so very helpful. He spent time putting together a superb package. Just as he has previously.”

Helpful Report

Posted 7 years ago

Thank you for your review Mrs Anne Elizabeth Dixon. I am so pleased that Andrew was able to assist you with your booking and was helpful in spending time putting together your cruise package holiday. Thank you again for your booking.

Posted 7 years ago

“Thank you very happy”

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Posted 7 years ago

Thank you for your review Mr Jonathan Philip Rosen. I am so pleased that our Cruise Concierge assisted you with your booking. Thank you again for booking with us.

Posted 7 years ago

“Had a real problem identifying my cruise, due to lack of paperwork. Got Rachel who was a real help in all of it - even persuaded this Scotsman to part with money.. Now just looking forward to going next year... Thanks again.”

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Posted 7 years ago

Thank you for your review David Blair. I am so pleased Rachel assisted you with your booking. Thanks again for booking with Six Star Cruises.

Posted 7 years ago

“Very good help and service from Dan. Any questions are answered without delay. Well done!”

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Posted 7 years ago

Thank you for your review Mr Brendan Dubock. I am so pleased Dan was able to assist you with your booking answering your questions without delay. Thanks again for booking with Six Star Cruises.

Posted 7 years ago

“A big thank you to Andy Freeman who has served us very well in the past. It was a pleasure to deal with him once more when he again provided an exemplary personal service and ensured that all of the various cruise details and options were made clear.”

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Posted 7 years ago

Thank you for your review Stuart Wakefield. I am so pleased Andy Freeman continues to book your cruise holidays. Andy is highly experienced and has a wealth of knowledge. Thank you again for booking with Six Star Cruises.

Posted 7 years ago

“I have been advised by Dan McMahon over the past few days arranging a somewhat complicated vacation. He has really worked hard on this project and I found him to be very knowledgeable and patient. I have dealt with many cruise advisers in over 30 years of cruising some good, some-bad,and some very bad but in all honesty ( I am not on his payroll) I have found him to be up there with the best. I wish him all the best and I am sure he will have a successful career in the travel and cruise business if he chooses that pathway of employment Thank you for all your help and advice Daniel.”

Helpful Report

Posted 7 years ago

Thank you for your review. I am so pleased Dan McMahon was able to assist you with your booking and ensure that a complicated vacation was booked and secured for you. Dan is extremely knowledgeable and an experienced Six Star Concierge. Thank you again for your booking.

Posted 7 years ago

“My wife and I would like to congratulate Six Star Cruises on the excellent service we received from Dan McMahon whilst booking our cruise with Silversea and the relevant hotels. We have been taking holidays abroad since 1985 and we consider the advice, kindness and respect we received from Dan is top of the PILE !!!!!!!! Continue the good work. Thank you and Kind Regards”

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Posted 7 years ago

Thank you for your review. I am so pleased Dan McMahon was able to assist you with your cruise on Silversea. Your comments about Dan's advice, kindness and respect are greatly received. Dan is one of the most knowledgeable and experienced cruise concierge at Six Star Cruises. Thank you again for booking with Six Star Cruises.

Posted 7 years ago

“This is the first time we have booked through 6SC and the service provided by Andrew Freeman has been exemplary at every point of contact. Wouldn’t hesitate to recommend Andrew, great attention to detail.”

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Posted 7 years ago

Thank you for your review. I am so pleased that Andrew was able to assist with your booking and the service you received was exemplary. Thank you again for your booking.

Posted 7 years ago

“Have used Six Star Cruises for many years and have always had wonderful service. Recently booked another cruise with Katie P and cannot fault her knowledge and advice and friendly professional manner. I would highly recommend Six Star for their services and between Katie and Hannah have always had first class service - they really know their products well.”

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Posted 7 years ago

Thank you for your review Andrea. I am so pleased that you return to us year after year. Katie and Hannah are both extremely knowledgeable and understand the products well, ensuring that your cruise holiday always has Six Star Service. Thanks again for booking with us.

Posted 7 years ago

“Have booked several holiday with Six Star cruises and I have sways the company very helpful. Hannah and Emna are the consultants dealing with our bookings and they are most helpful and friendly Regards”

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Posted 7 years ago

Thank you for your review Mrs Doris Ann Clarke. I am so pleased that Hannah and Emma assist you with your bookings. Thank you again for booking with Six Star Cruises.

Posted 7 years ago

“Andy Freeman discovered that as a solo traveller, I was being treated less favourably than a couple, despite paying as much. He queried this with the cruise line and the fare was reduced by over £2000. He, Richard and Mark handled the whole booking with efficiency, courtesy and humour. Thank you.”

Helpful Report

Posted 7 years ago

Thank you for your review. I am so pleased Andrew Freeman, Richard and Mark were able to assist you with your booking. Ensuring that you were allocated the reduction of over £2000 to your booking and managing it with efficiency, courtesy and humour. Thank you for booking with Six Star Cruises.

Posted 7 years ago

“Impressed with the service provided by Andrew Freeman who had to juggle several flight options in order for us to reach our Cruise start and home return in comfort. Without this work we would not have taken up our the Regent cruise we booked with you..”

Helpful Report

Posted 7 years ago

Thank you very much for your review. I am so pleased that Andrew Freeman was able to assist you with your Regent cruise, ensuring your flights have been booked offering the comfort you require. Thank you for booking with Six Star Cruises.

Posted 7 years ago

“Three words FIRST CLASS SERVICE”

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Posted 7 years ago

Thank you Barry Smith for your review, I am so pleased that you found our service to be first class. Thanks again for choosing Six Star Cruises.

Posted 7 years ago

“Prompt replies to general queries. Knowledgeable booking agent. Attention to detail.”

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Posted 7 years ago

Thank you for your review, I am pleased that our concierge were able to help you with your query and booking. Thanks again for choosing Six Star Cruises.

Posted 7 years ago

“Stacey Williams has been most helpful and patient in assisting us to secure the cruise we wanted to book.”

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Posted 7 years ago

Thank you Mr Stern for your review about the helpful service you have received from Stacey, I am so pleased Stacey was able to help you with your booking today. Thanks again for choosing Six Star Cruises.

Posted 7 years ago

“The service from Mr Richard Wishaw is exemplary. ! Extremely so. Laureen Williamson”

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Posted 7 years ago

Thank you for your review Mrs Williamson. I am so pleased Richard was able to assist with your booking. Thank you again for booking with Six Star Cruises.

Posted 7 years ago

“The telephone agent was knowledgeable, interested and very helpful.”

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Posted 7 years ago

Thank you for your review Mr Carey. I am so pleased that we were able to assist you with your booking. Thank you for choosing Six Star Cruises.

Posted 7 years ago

“Bridie responded to every request cheerfully and with patience. Meticulous in explaining detail of booking, an excellent member of staff”

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Posted 7 years ago

Thank you for leaving a review Mrs Brown. I am so pleased Bridie was able to assist you with your booking and responded to your requests cheerfully and with patience. Bridie is an excellent member of the team at Six Star Cruises. Thank you for booking with us again.

Posted 7 years ago

“Katy was exceptional in her knowledge and expertise.”

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Posted 7 years ago

Thank you Mr Woodhouse. I am so pleased that Katy was able to assist you with your booking. Katy is exceptional, very knowledgeable with lots of experience in cruising. Thank you again for your booking.

Posted 7 years ago

“Very help could not do enough to help us arrange a holiday”

Helpful Report

Posted 7 years ago

Thank you for your review. I am so pleased that we were able to assist you with your booking. Thank you again for booking with Six Star Cruises.

Posted 7 years ago

Six Star Cruises is rated 4.8 based on 5,348 reviews