Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,512 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,512 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional and helpful.”

Helpful Report

Posted 8 years ago

Thank you Mrs Avril Simpson Ronald for your kind review. I am so pleased that you are happy with the professional and helpful service you have received from ourselves. Thank you for choosing book with Six Star Cruises.

Posted 8 years ago

“I would like to thank Joyce Hoyle nothing is too much trouble for this lovely lady. I had not been in touch for a while and had a few niggles regarding my river cruise which is coming up soon. All sorted in a very short time. A great rapport even in an email. Six star cruises should be so so proud of you Joyce. Your knowledge and customer service skills are exceptional. One very very happy customer today. Ps couldn’t mark customer service so 0lease take this as 5 stars.”

Helpful Report

Posted 8 years ago

Thank you Mrs Shirley Walker for your kind review. I am so pleased that you are happy with the excellent service you have received from Joyce Hoyle assisting with your booking. Joyce is a credit to our company, please be assured that Joyce will be recognised for the excellent service that she has provided. We hope you have a wonderful time on your cruise! Thank you again for choosing to book with Cruise 118.

Posted 8 years ago

“Emily was very helpful and efficient. She gave lots of information which resulted in us placing our booking with Six Star Cruises. This is our first time with Six Star Cruises which has been recommended to us by friends.”

Helpful Report

Posted 8 years ago

Thank you for your lovely review about our cruise concierge Emily. We are very pleased that Emily provided you with efficient service, we hope you enjoy your first cruise holiday! Thank you again for choosing Six Star Cruises.

Posted 8 years ago

“Sixstar is an excellent company and the staff are very efficient and helpful. I would say that we are travelers who like to have everything organized for us and have a tailor made package ( day room at hotel, flight upgrades, private transfers, land program etc.). No matter what we ask for it is no sooner said than done. The prices are always the best possible. Our concierge is Erin and we are absolutely delighted with her, the best agent ever !”

Helpful Report

Posted 8 years ago

Thank you very much for your lovely comments. Erin works extremely hard, thank you again for continually choosing Erin as your concierge. Please be assured we will pass on your kind kind review, we hope you have a fantastic holiday.

Posted 8 years ago

“A pleasure to deal with the team. Our thanks to Emma Taylor and Rachael Butterworth for sorting out our latest cruise bookings with Regent.”

Helpful Report

Posted 8 years ago

Thank you Mr Vincent Ralph Cockrell for your kind review. I am so pleased that you are happy with the excellent service you have received from Emma and Rachel. Please be assured that Emma and Rachael will be recognised for service they have provided. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Stacey went to a lot of trouble to secure my booking when I thought it was too late. She researched information that was not readily available and made the final decision much easier.”

Helpful Report

Posted 8 years ago

Thank you for your kind review. I am so pleased that you are happy with the excellent service that you have received from Stacey assisting with your booking. Please be assured that Stacey will be recognised for the excellent service she has provided. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Very helpful & informative, gave me a good price, thank you”

Helpful Report

Posted 8 years ago

Thank you Mrs Deborah Helen Nutbrown for your kind review. I am so pleased that you are happy with the helpful and informative service you have received from ourselves. Thank you again for choosing Six Star Cruises.

Posted 8 years ago

“Friendly efficient and intelligent provision of good service”

Helpful Report

Posted 8 years ago

“Have just booked our first cruise with Six Star Cruises. Emma was very helpful. Looking forward to further assistance as the time approaches for other stages of the holiday to be booked.”

Helpful Report

Posted 8 years ago

Thank you for your kind review. I am so pleased that Emma assisted with your booking in a helpful manner. We hope you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“I had a problem with the method of payment for the final invoice. The Special Service Concierge, Janet Cain, could not have been more helpful and understanding. She went to exceptional lengths to ensure a satisfactory solution and I am both impressed and grateful. Thank you, I can certainly recommend booking with RiverVoyages.com they care for their customers.”

Helpful Report

Posted 8 years ago

Thank you Christopher Bolton for your kind review. I am so pleased that Janet Cain assisted with your booking in a helpful and understanding manner. Going above and beyond to solve your problem. We hope you have a wonderful time on your cruise! Thank you again for choosing to book with River Voyages.

Posted 8 years ago

“Thank you Emma so much much for your perseverance and patience getting me a cruise over the Christmas period. Having left it so late to book,i realise how difficult it was to find anything available within my price range. I think we are all too quick to complain when we don't receive the service we expect,but tend not to bother to acknowledge when we get good service,and in this case exceptional service. Thank you once again for all your help.”

Helpful Report

Posted 8 years ago

“Emily was exceedingly patient & offered the best price for the holiday I was interested in compared to other companies. The quote came through immediately & was clearly set out. Very happy.”

Helpful Report

Posted 8 years ago

Thank you Marian for your kind review. I am so pleased that Emily assisted with your booking in a patient and helpful manner. Please be assured that Emily will be recognised for the excellent service she has provided. We hope you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Stacey was professional, prompt and extremely helpful. A credit to your team. Avril Ronald”

Helpful Report

Posted 8 years ago

Thank you Avril for your kind review. I am so pleased that you are happy with the prompt, professional and helpful service you have received from Stacey. Please be assured that Stacey will be recognised for the excellent service she has provided. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Bridie Horridge has given us exceptional, efficient and friendly service.”

Helpful Report

Posted 8 years ago

Thank you Mrs W Smedley for your kind review. I am so pleased that Bridie assisted with your booking in an efficient and friendly manner. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Easy to deal with! The website is great and easy to use and the Cruise Specialist - Andrew Freeman was always on hand to provide excellent assistance and found us the perfect Luxury Cruise. It was a truly excellent experience since I had spent literally months doing my own research and speaking directly to the Cruise lines myself. Far too much information made it a seemingly impossible task to get exactly what we wanted. Andrew managed to distill everything down for us! Well done. We will be using you again in 2019!”

Helpful Report

Posted 8 years ago

Thank you Mr Ivan Flack for your kind review. I am so pleased that you are happy with the excellent service you have received from Andrew Freeman. Please be assured that Andrew will be recognised for the excellent service he has provided. We hope you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Always friendly and helpful service from the team, especially Emma Taylor and Rachael Butterworth, with whom I have been dealing recently.”

Helpful Report

Posted 8 years ago

Thank you Mr Vincent Ralph Cockrell for your kind review. I am so pleased that Emma Taylor and Rachael Butterworth assisted with your booking in a helpful manner. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“This was our first booking with Six Star Cruises and we found Katie to be very helpful. Our queries were responded to promptly and efficiently.”

Helpful Report

Posted 8 years ago

Thank you for your kind review. I am so pleased that Katie assisted with your booking in a helpful and efficient manner. We hope you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“The booking process was very efficiently carried out. The concierge gave good advice, listened to my requirements and got back to me when she said she would.”

Helpful Report

Posted 8 years ago

Thank you Mrs Glynis Mowat for your review. I am so pleased that you are happy with the efficient service that you have received. We hope that you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Couldn’t fault the service Joyce was very helpful and friendly”

Helpful Report

Posted 8 years ago

Thank you for your kind review. I am so pleased that Joyce assisted with your booking in a friendly and helpful manner. Thank you again for choosing to book with ourselves.

Posted 8 years ago

“Excellent service from Andrew, accommodated all our requests in a timely and efficient manner. Sorted all my queries so now looking forward to this November cruising around Indonesia and then onto 2020 in the Pacific.”

Helpful Report

Posted 8 years ago

Thank you for you kind review. I am so pleased that you are happy with the efficient and timely service you have received from Andrew. Please be assured that Andrew will be recognised for the service he has provided. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

Six Star Cruises is rated 4.8 based on 5,512 reviews