Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,512 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,512 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was superb especiallyEmily Whiteside who was remarkably helpful with everything I needed regarding the booking of a future holiday.”

Helpful Report

Posted 7 years ago

Thank you for your 5 Star review. I am so pleased that you are happy with the efficient and timely service you have received from Emily. Please be assured that Emily will be recognised for the service he has provided. Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Superb customer service as always! Rachael has stepped in to breach to assist us on two occasions when our concierge was unavailable. Remarkably helpful, trustworthy and patient. A great team! Well done”

Helpful Report

Posted 7 years ago

Stephen Rilley, Thank you for your 5* review on the excellent customer service you have received from Six Star Cruises and Rachael in particular. It is very satisfying to hear that Rachael assisted with your booking in a helpful, trustworthy and patient manner. We wish you a wonderful time on your cruise!

Posted 7 years ago

“Janet Caine was so very helpfull and obliging with my booking today very very helpfull thankyou”

Helpful Report

Posted 7 years ago

Dear Susan Bourne, Thank you for your lovely comments on the helpful and obliging service that you have received from Janet Cain. Thank you for choosing to book with Six Star Cruises.

Posted 7 years ago

“Always helpful and knowledgable about cruise that I am interested in.”

Helpful Report

Posted 7 years ago

Mrs Parry, Thank you for your kind review on the helpful and knowledgeable service you have received from the concierge. We hope you have a lovely holiday!

Posted 7 years ago

“Matthew is always very helpful. Trust his advice.”

Helpful Report

Posted 7 years ago

Dear Mrs Wanda Butchart, Thank you for you lovely review on the helpful service you have received from Matthew. We hope you have a fantastic cruise!

Posted 7 years ago

“Sandie was extremely helpful and supportive....always getting back to me promptly”

Helpful Report

Posted 7 years ago

Mr James Joseph Cole, We appreciate you taking the time to review Six Star Cruises following your extremely helpful and supportive booking process with Sandie. We wish you an excellent time on your cruise! Delete

Posted 7 years ago

“Will tell you after the cruise !!”

Helpful Report

Posted 7 years ago

Thank you for your review. We wish you a wonderful time on your cruise!

Posted 7 years ago

“Emily has been GREAT! We have been looking for a holiday for some weeks now and just couldn't decide. The choice of cruise companies that Six Star has and the expertise of the staff is wonderful. Emily made us feel as if we are the only clients she has, the personal service has been really good and we've felt in safe hands. She's a great complement to your business”

Helpful Report

Posted 7 years ago

Dear Roz Kadir, Thank you for your 5* review following your booking with Emily at Six Star Cruises. We appreciate your high recommendation of us and are delighted to hear that you are happy with the excellent and personal service that you have received from Emily. Please be assured that Emily will be recognised for the service that she has provided. We'd like to wish you a superb time during your Cruise!

Posted 7 years ago

“Laura was very helpful, patient and experienced.”

Helpful Report

Posted 7 years ago

Thank you for you review and kind comments about Laura. We hope you have a fantastic holiday!

Posted 7 years ago

“Impressive patience and service on the part of my adviser. Since my first experience of Six Star cruises in August I have already booked another cruise and am planning a third booking in the New Year.”

Helpful Report

Posted 7 years ago

Thank you for your kind review. I am so glad that you are happy with excellent service that you have received from the concierge. We appreciate your repeat business and look forward to assisting with your bookings in the future!

Posted 7 years ago

“Enquiry and booking was efficiently handled”

Helpful Report

Posted 7 years ago

Thank you for your review, we hope you have a brilliant holiday!

Posted 7 years ago

“Very poor in dealing with an itinerary change by the cruiseline”

Helpful Report

Posted 7 years ago

Thank you for your review. We are a customer focused company feedback whether good or bad is extremely important to us, as it is only on the receipt of information such as this we can assess and improve the services that we offer. I am sorry to hear of the difficulties you have experienced with the itinerary change on your booking. Unfortunately any changes made by the cruise line are completely out of our control and we will always do our upmost to assist any any possible way. If you would like to discuss anything in further detail, please do not hesitate to contact us at pretravelcustomerrelations@cruise118.com Kind Regards Customer Relations Team.

Posted 7 years ago

“Janet was very helpful, friendly and efficient. No problems.”

Helpful Report

Posted 7 years ago

Hi D.Roberts, Thank you for your kind review on the helpful, friendly and efficient service that you have received from Janet. We wish you a lovely time on your cruise!

Posted 7 years ago

“Given wrong information . Misleading, and frustrating .I Have booked several holidays with Six star , usually with Moira , and always has a very professional experience, and trusted that everything was dealt with efficiently. This time it was very messy, and mistakes were made. Dissapointed ☹️”

Helpful Report

Posted 7 years ago

Thank you for your review. We are a customer focused company feedback whether good or bad is extremely important to us, as it is only on the receipt of information such as this we can assess and improve the services that we offer. I am sorry to hear your experience has not been as efficient as previous bookings. We value your business and are working hard to earn your continued patronage, We hope you will give us the opportunity to do so. If you would like to discuss anything in further detail, please do not hesitate to contact us at pretravelcustomerrelations@cruise118.com Kind Regards Customer Relations Team.

Posted 7 years ago

“they were genuinely helpful and very nice people to deal with offering a personal service running through the planned holiday expertly in great detail”

Helpful Report

Posted 7 years ago

Dear Sue Gillman Thank you for your lovely review. We are so glad that you are happy with the helpful and personal service that you have received from ourselves,planning your holiday in excellent detail. We wish you a wonderful time during your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Catherine was very thorough and efficient”

Helpful Report

Posted 7 years ago

Hello Mr Ian Geoffrey Williamson, Thank you for taking the time to review Cruise 118 after placing your booking with Catherine. We are so glad that Catherine provided yourself with thorough and efficient service. Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“We received very good and responsive service. Will definitely use Six Star again!”

Helpful Report

Posted 7 years ago

Professor Mark John Monaghan Thank you for your 5* review following your booking with Six Star Cruises. We are glad that you have happy with the responsive service that you have received from ourselves. We'd like to wish you a superb time on your cruise! We look forward to assisting with your bookings in the future.

Posted 7 years ago

“Ececevdecev”

Helpful Report

Posted 7 years ago

“First time I have contacted SixStarCruises and it all started with a "chat" on the website. Soon became a proper telephone conversation. Very impressed with Dan's knowledge, accuracy of information and genuine interest in my enquiry. Happily booked with him rather than direct with the cruise company who did not show the same interest or indeed discount ! Will certainly use you again.”

Helpful Report

Posted 7 years ago

Thank you for your positive feedback. We would like to take this opportunity to thank you for choosing to book with Six Star Cruises. We appreciate your high recommendation of ourselves and the excellent service that you have received from Dan. Who assisted with your booking in a knowledgeable manner. We look forward to assisting with your bookings in the future and wish you a brilliant time on your cruise!

Posted 7 years ago

“Excellent guidance and advice given by Sandie Collier as always. Another special cruise to look forward to.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review Six Star Cruises after placing your booking our excellent concierge Sandie. We wish you a fantastic time on your cruise!

Posted 7 years ago

Six Star Cruises is rated 4.8 based on 5,512 reviews