Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,512 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,512 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made very helpful suggestions. Good at communicating the necessary info when you need it.”

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Posted 7 years ago

Thank you for taking the time to leave lovely feedback on the service you have received from ourselves. It is a pleasure to hear that you have received helpful suggestions and good communication for ourselves. We hope that you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Great experience as always. Very comprehensive and professional service.”

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Posted 7 years ago

Hi Mr John Ballingall. Thank you for choosing to book with Six Star Cruises. It is very satisfying to hear your complimentary words regarding our comprehensive and professional service. We hope that you have a lovely time on your Cruise!

Posted 7 years ago

“Simon Collinge was extremely helpful when booking previously I preferred to deal with him again. Once again his service was impeccable, particularly as there were changes (many changes!) in our requirements. I wouldn't hesitate to recommend Simon to friends. T. Jones”

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Posted 7 years ago

Thank you for your lovely feedback about Simon Collinge. I am glad that Simon provided yourself with an extremely helpful service, especially when making changes to your booking. Thank you for recommending the excellent service that Simon has provided to your friends. Simon will be recognised for the excellent service that he has provided.

Posted 7 years ago

“Always has been reliable, quick and nice people on the phone”

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Posted 7 years ago

Thank you Damian Reid for your kind review. I am so pleased that you are happy with the polite and helpful service that you have received from ourselves. Thank you for choosing Six Star Cruises.

Posted 7 years ago

“Over the years that we have booked with six star cruises we have been fortunate to have as our concierge Sandie Collier, she is always very friendly and helpful, explaining all to us, and getting us the best deals.”

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Posted 7 years ago

Thank you Mrs Julie Diane Cox for your kind review. I am so pleased that you are happy with the excellent service you have received from the concierge, going above and beyond to assist you. Thank you for choosing Six Star Cruises.

Posted 7 years ago

“Excellent staff, excellent service”

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Posted 7 years ago

Thank you for your kind review. I am so pleased that you are happy with the knowledgeable service you have received from our consultants. Thank you again for choosing Six Star Cruises.

Posted 7 years ago

“Not my first cruise booked with Six Star and on each occasion there has been a consistently high level of service right from the first enquiry regarding a cruise upto embarking on the cruise itself.”

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Posted 7 years ago

Thank you Mr Trevor Hughes for your kind review. I am so pleased that our concierges assisted with your bookings in a helpful manner. We work extremely hard here at Six Star Cruises to ensure that our service is both exceptional and consistent, so it is always a pleasure to hear that our hard work has been recognised. Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“My friends and I have booked a Christmas Market Cruise with Emily for December. We found her very helpful and would definitely book with her again”

Helpful Report

Posted 7 years ago

Thank you for your kind review and comments about Emily. I am so pleased that Emily assisted with your booking in a helpful manner. We hope that you have a wonderful time on your Christmas Market Cruise in December! Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Our courier Emily, couldn’t have been more patient or more helpful. When we were undecided she persisted in trying to find something to suit our requirements. We would have given up had it not been for her.Christine Twigg”

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Posted 7 years ago

Thank you for your kind review and comments about Emily. I am so pleased that Emily assisted with your booking in a patient and helpful manner, ensuring that she found yourself a cruise to suit your preferences. We hope you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Excellent service from Mark Saxton and SSC as ever. Mark is always polite and professional he responds promptly and deals with any queries that we may have. I would very much recommend SSC to my friends and family without hesitation.”

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Posted 7 years ago

Thank you Mrs Sandra Joyce Samuel for your kind review and comments about Mark Saxton. I am so pleased that Mark assisted with your booking in a polite and professional manner. Responding promptly to your queries. Thank you for recommending our services to your friends and family. We appreciate your repeat business. We hope you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Have recently booked with Emily, excellent service throughout, answered all our questions and nothing was too much trouble.”

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Posted 7 years ago

Thank you for your kind review and comments about Emily. I am so pleased that you are happy with the excellent service that you have received from Emily, answering all of your questions to her best potential. Thank you for choosing to book with Six Star Cruises.

Posted 7 years ago

“Booking was no problem 5* for that. But to only be told 1.1/2 das before travelling that your cruise is now not a cruise. Not happy. Unable to book anything else because of the time. Appreciate that water levels are not controllable but the problem did not occur overnight.”

Helpful Report

Posted 7 years ago

We totally appreciate how frustrating it must have been to have your cruise cancelled at such a late date. I can assure you that as soon as we were informed by Emerald that your cruise was no longer operating, due to the low water levels, we contacted you. Due to the very nature of the problem the cruise lines have been holding off cancellations as the situation could have changed had it rained sufficiently to operate the cruise. Thank you for booking us as we value your custom.

Posted 7 years ago

“Great service great people six star too low should be Tenstar -Very many thanks”

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Posted 7 years ago

Thank you Mr David Alexander Mott for your kind review. I am so pleased that you are happy with the great service that you have received from ourselves. Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Excellent service as always from Mark Saxton , in the booking and organisation of our future holiday”

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Posted 7 years ago

Thank you Mrs Judith Trueman for your kind review. I am so pleased that you are happy with the excellent service that you have received from Mark Saxton, assisting with your booking and organisation of your holiday. We hope that you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“We have used six star cruises on many occasion, and we were not disappointed on this recent booking. Lauren was extremely professional through the whole process, it couldn't have been easier.”

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Posted 7 years ago

Thank you Mrs Teresa Mary Graham for your kind review. I am so pleased that you are happy with the professional service, that you have received from Lauren throughout the booking process. We appreciate your repeat business. Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Very efficient from the start.All documents sent on time. A pleasure to deal with Stacey Williams.”

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Posted 7 years ago

Thank you Michael Pickford for your kind review. I am so pleased that you are happy with the service you have received from Stacey Williams. We hope you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Have posted a review on Trust Pilot a week ago”

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Posted 7 years ago

Thank you Mr Anthony Groom for sharing your comments on our service on Trust Pilot. Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Everyone very charming and helpful particularly Rachel who went above and beyond. Thank you for all your help .My daughter is delighted to have her soda stream.”

Helpful Report

Posted 7 years ago

Thank you Anne for your kind review. I am so pleased that you are happy with the charming and helpful service that you have received from ourselves and Rachel in particular, who went above and beyond and ensured that your daughter has her soda stream. Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Attentive service, with highly professional help on all matters cruising and associated travel arrangements”

Helpful Report

Posted 7 years ago

Thank you Alan Robinson for your kind review. I am so pleased that you are happy with the attentive and professional service that you have received from ourselves with queries regarding cruising and associated travel arrangements. We hope you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Janet cain Was very helpful”

Helpful Report

Posted 7 years ago

Thank you for your kind review. I am so pleased that Janet assisted with your booking in a helpful manner. Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

Six Star Cruises is rated 4.8 based on 5,512 reviews