Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,512 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,512 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again Andy Freeman has organised our holiday and found us a very good deal on flights. His manner is highly professional and he goes the extra mile to find a package to meet our special needs. SixStarCruises and Andy are our by far our preferred travel company and agent for easy of booking and a good price.”

Helpful Report

Posted 8 years ago

Thank you for your kind review. I am so pleased that Andy Freeman assisted with your booking in a professional manner, going the extra mile to meet and exceed your needs. We work extremely hard here at Six Star Cruises to ensure that our service is both exceptional and consistent, so it is always a pleasure to hear that our hard work has been recognised.

Posted 8 years ago

“This will be our third booking through Six Star Cruises, we were tempted to book this one on the ship during our last cruise where they were offering attractive reductions however we decided to forgo these and book thro Six Star when we got back home because we were so impressed with their service. Donna Worsnop was so efficient and she managed to almost match the ships price with direct flights from Manchester and private transfers. We are so glad that we waited to book through Donna, who gives helpful advice on all aspects of the holiday and gives outstanding service , we are confident that with Donna we are in safe hands.”

Helpful Report

Posted 8 years ago

Thank you G. Barry Sugden for your kind review. I am so pleased that Donna assisted with your booking in a helpful and efficient manner. We work extremely hard here at Six Star Cruises to ensure that our service is both exceptional and consistent , so it is always a pleasure to hear that our hard work has been recognised. Please be assured that Donna will be recognised for the service she has provided. We hope you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Emma Gray makes the whole experience effortless. An outstanding representive for your company. Sandy Duckett”

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Posted 8 years ago

Thank you Mr Alexander Duckett for your kind review. I am so pleased that you are happy with the outstanding service you have received from Emma Gray. Thank you again for choosing to book with Six Star Cruises

Posted 8 years ago

“Great service, as usual with Andrew Whittle as our contact. Transfers brilliant, just as last time. Just booked again with Andrew for Regent Seven Seas next year. Friendly, professional and knowledgeable. Thanks.”

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Posted 8 years ago

Thank you Mrs Gillian Hampton for your kind review. I am so pleased that Andrew Whittle assisted with your booking in a friendly, professional and knowledgeable manner. We hope you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“We are seasoned cruisers and have been looking for a company that would be efficient and helpful. Previous experiences with other companies have included sending us to the wrong hotel and even to the wrong airport on one occasion. So far, really impressed with Bridie and her attention to detail. Have two cruises booked with Six Star now so keep up the good work!!”

Helpful Report

Posted 8 years ago

Thank you for you kind review. I am so pleased that you are happy with the efficient and helpful service you have received from Bridie. Please be assured that Bridie will be recognised for the service she has received. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“We have not been on a cruise before and were very aware of all the advice, positive and negative, given by various friends. Stacey has supported and given advice and assurance on all our queries. Looking forward to a wonderful new type of holiday!”

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Posted 8 years ago

Thank you Carole Holland for your kind review. I am so pleased that you are happy with the excellent service you have received from Stacey, giving advice and assurance on your queries. We hope you have a wonderful time on your first cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Stacey was very polite, clear, helpful and provided all the information required to make the booking easy.”

Helpful Report

Posted 8 years ago

Thank you for your kind review. I am so pleased that Stacey assisted with your booking in a polite, clear and helpful manner. Please be assured that Stacey will be recognised for the service she has provided. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Wonderful service from Stacey with a can do attitude to be commended. Very much on the ball felt we were a valued customer. We wanted to use amex she made that possible hope six star changes their mind about amex in the future . You are selling luxury cruises and many of your clients may want to pay this way”

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Posted 8 years ago

Thank you John Lancashire for your review. I am so pleased that you are happy with the service that you have received from Stacey assisting with your booking. We hope that you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“I would like to thank Emily Whiteside for being so helpful in dealing with my recent cruise booking . Emily provided an excellent level of service and dealt with my booking in a very professional manner. I will certainly recommend six star cruises to my friends.”

Helpful Report

Posted 8 years ago

Thank you Patrica Trigg for your kind review. I am so pleased that Emily Whiteside assisted with your booking in a helpful and professional manner. Please be assured that Emily will be recognised for the excellent service she has provided. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Excellent service from Stacey Williams. Most helpful without being too pushy.”

Helpful Report

Posted 8 years ago

Thank you Mrs Barbara Blackwell for your kind review. I am so pleased that Stacey Williams assisted with your booking in a helpful manner. We hope you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“They are always polite, helpful and meet our requirements promptly.”

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Posted 8 years ago

Thank you Sandra Sim for your kind review. I am so pleased that you are happy with the polite and helpful service that you have received from ourselves. Thank you for choosing Six Star Cruises.

Posted 8 years ago

“Very efficient.”

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Posted 8 years ago

Thank you Mr John Joseph O for your review. I am so pleased that you are happy with the efficient service you have received from ourselves. Thank you again for choosing Six Star Cruises.

Posted 8 years ago

“They were friendly and approachable - even if the required follow-through and care given / attention to detail was poor. Knowledgeable about the itinerary, but perhaps at the expense of other important aspects. I've learned that for complex inquiries you still have to take the initiative and do the due diligence and proactive work yourself!”

Helpful Report

Posted 8 years ago

Thank you Jan Mulders for your feedback. I am sorry that you have had a negative experience with ourselves. As a customer focused company feedback whether good or bad is extremely important to us. We will ensure that this feedback is taken on board to help us improve our service in the future.

Posted 8 years ago

“Excellent service as usual,very helpful in getting a good deal.”

Helpful Report

Posted 8 years ago

Thank you Mr Rees for your kind review. I am so pleased that you are happy with the helpful service you have received from ourselves. We work extremely hard here at Six Star Cruises to ensure that our service is both exceptional and consistent, so it is always a pleasure to hear that our hard work has been recognised. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Great service when booking our holiday, very helpful.”

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Posted 8 years ago

Thank you for your review. I am so pleased that you are happy with the helpful service you have received from ourselves. Thank you for choosing Six Star Cruises.

Posted 8 years ago

“Excellent!”

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Posted 8 years ago

Thank you Mr Crosby for your review. I am so pleased that you are happy with the service you have received from ourselves. We hope you have a wonderful time on your cruise. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“I would just like to record my sincere thanks to Beth for the kind manner in which she helped us with our cruise booking. Thank you very much!”

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Posted 8 years ago

Thank you for your kind review. I am so pleased that Beth assisted with your booking in a kind and helpful manner. Thank you again for choosing to book with ourselves.

Posted 8 years ago

“Joyce took the stress out of me trying to sort the Ryanair check-in, bless her, she did everything we needed to do both going out and travelling back. This was such a relief knowing everything was in order, made me very happy. Thankyou so much Joyce.”

Helpful Report

Posted 8 years ago

Thank you Elizabeth Body for your kind review. I am so pleased that Joyce assisted with your booking and the Ryan-air check - in process. Please be assured that Joyce will be recognised for the service she has provided. Thank you again for choosing to book with River Voyages.

Posted 8 years ago

“Very helpful and understanding. All the staff that we have been in contact with have been very efficient. Would definitely recommend to friends”

Helpful Report

Posted 8 years ago

Thank you E.Evans for your kind review. I am so pleased that you are happy with the service that you have received from ourselves. We work extremely hard here at Six Star Cruises to ensure that our service is both exceptional and consistent, so it is always a pleasure to hear that our hard work has been recognised. Thank you again for choosing Six Star Cruises.

Posted 8 years ago

“Excellent service from start to finish. Donna Worsnip was brilliant as she always is.”

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Posted 8 years ago

Thank you Mr Ceri Lloyd for your kind review. I am so pleased that you are happy with the excellent service you have received from Donna Worsnip. We hope you have a wonderful time on your cruise. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

Six Star Cruises is rated 4.8 based on 5,512 reviews