Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,371 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,371 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent response to making changes with clear and friendly communication”

Helpful Report

Posted 6 years ago

“Excellent as usual.”

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Posted 6 years ago

“All questions dealt with very quickly and efficiently”

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Posted 6 years ago

“Very helpful people. Thank you”

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Posted 6 years ago

“Whilst i have no problem with six star per se, i have a major problem with Regent's behaviour at this difficult time.In particular their refusal to carry over our on board credits as we amended our booking to 2021. They are now offering us1000 credits on all new bookings. I believe they are totally out of order and should be reported for sharp practice.”

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Posted 6 years ago

“Lyndsey was very helpful in moving our cruise to next year and getting the cabin we wanted. Given the circumstances everything was sorted quickly and was less stressful than we expected.”

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Posted 6 years ago

“We have always found all the staff at 6 Star Cruises very helpful. We look forward to making arrangements with them when booking our next cruise”

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Posted 6 years ago

“We have used SixStar Cruises since 2011. They have been efficient and attentive and have provided us with good deals, nothing being too much trouble. Now and again there has been a surprise freebie which is always welcome. Our latest cruise scheduled for 2021 was managed very speedily. Many of the concierges have first hand experiences if the Cruise companies and ships. we recommend them.”

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Posted 6 years ago

“Spot on as usual even under pressure”

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Posted 6 years ago

“Andrew Freeman was excellent. He moved my booking quickly and efficiently getting me exactly what I wanted. I have total confidence in him and Six Star Cruises”

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Posted 6 years ago

“Scott offered a friendly, professional service. He is very knowledgable about the different ships and cruises offered. He spent time looking at different options for me Tailoring the cruise to meet my needs , and he was not pushy giving me time to consider fully before booking. Excellent service thank you Scott.”

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Posted 6 years ago

“Very helpful friendly polite staff , competitive prices, private transfers, quick easy booking”

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Posted 6 years ago

““First rate commendation is due to Lyndsey for her professional manner, her follow-up to our calls and excellent help with the query we had on our cruise and, most of all, for securing the booking on our preferred date and ship location. Her attention and brilliant handling of our enquiry brought the result we needed. Really appreciated your understanding and efforts in working towards a solution for us - and that’s what we call excellent customer service. Thank you. Paul and Marian.””

Helpful Report

Posted 6 years ago

“First rate commendation is due to Lyndsey for her professional manner, her follow-up to our calls and excellent help with the query we had on our cruise and, most of all, for securing the booking on our preferred date and ship location. Her attention and brilliant handling of our enquiry brought the result we needed. Really appreciated your understanding and efforts in working towards a solution for us - and that’s what we call excellent customer service. Thank you. Paul and Marian.”

Helpful Report

Posted 6 years ago

“Concierge Estelle Peachey was extremely helpful, efficient and very prompt in replying to my emails. A definite star performer to deal with.”

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Posted 6 years ago

“spoke to lyndsey as i had not heard anything from previous phone call.she went into it all and said she would let me no. about an hour later i received an e-mail to let me no she had moved our cruise on till 2021 final details to follow. brilliant job lyndsey thanks so much for your help carole irving”

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Posted 6 years ago

“Very good response to our call in what are obviously difficult times.Maura McKenna was very efficient in processing our revised booking.”

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Posted 6 years ago

“Joe Morrison was, as always, most helpful and efficient, in moving our Azamara 2020 booking to one in 2021.”

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Posted 6 years ago

“Booking a NEW cruise would be 5.”

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Posted 6 years ago

“Thank you Lyndsey for dealing with my Enquiry in a efficient way. Reassuring me that my issue will be dealt with asp.”

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Posted 6 years ago

Six Star Cruises is rated 4.8 based on 5,371 reviews