Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,366 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,366 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with service provided by Lyndsey, friendly and efficient and got me a good deal.”

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Posted 5 years ago

“All of the people I have dealt with have always been highly professional and friendly at the same time.”

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Posted 5 years ago

“Very easy booking process with Scott. He was very clear on what was included and answered all questions asked courteously. Had very good knowledge of the cruise booked so very satisfied with the sales process”

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Posted 5 years ago

“Very good reliable service from Lisa .. called when she said she would . Polite and helpful and professionally .”

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Posted 5 years ago

“After booking the replacement Cruise approx 2 weeks ago we are still waiting for written confirmation and booking ref. Throughout this whole process we have found it almost impossible to speak to someone with it taking many attempts on the phone, then after speaking to someone the outcome has not been carried through as identified.”

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Posted 5 years ago

“Scott made it very easy to book our dream honeymoon!”

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Posted 5 years ago

“An All Round 5 star Service. I've used this company for a few years now and cannot praise the enough. We always deal with Andrew, he goes above and beyond to make sure everything is perfect, no matter how many questions or how prices are requested he answers promptly with the answer needed, flights, transfers, even dinner reservations have been sorted and were always assured of the best price and offers.”

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Posted 6 years ago

“Pretty straightforward and Hannah was extremely helpful. She rang me back within the timescale she quoted and has since answered a query very quickly”

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Posted 6 years ago

“Rebooked for next year with the help of Lyndsey. Had to pay more but got a cabin upgrade included. Very grateful for Lyndsey's help. Communication across the board so difficult at the moment. She did a sterling job.”

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Posted 6 years ago

“Rebooked for next year with Lyndsey at the same price paid for this year, plus we're getting given on board credit. Can't thank Lyndsey enough for the service received. Already received confirmation, which is more than I can say for others.”

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Posted 6 years ago

“Excellent. Very informative and helpful through the whole booking experience”

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Posted 6 years ago

“We were due to go on a Rhine Cruise in June with friends. This was obviously cancelled and our friend telephoned to ask for our holiday to be arranged for the same time, same cruise next year, which was done. I was then telephoned by Lyndsey to confirm and she immediately sent the written confirmation. We now have something to look forward to next year!”

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Posted 6 years ago

“Would like to thank Lyndsey McCracken for taking her time over re-booking our cancelled biking cruise going through the options available & her flexibility to work beyond her hours. All staff we’ve spoken to while sorting the cruise originally & Lyndsey are a credit to your company.”

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Posted 6 years ago

“Scott was excellent throughout our booking process, prepared to work to beat other quotes and arrange varied flights. Thanks Scott”

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Posted 6 years ago

“Great service booking with Scott at SixStar cruises. Thank you”

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Posted 6 years ago

“Great service from Scott SixStar Concierge. Thanks for making the booking straight forward and easy.”

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Posted 6 years ago

“Due to Covid 19 my River Cruise was postponed by Avalon. I was promptly informed by Lyndsey McCracken who explained in details all my options To this degree I have now booked the same River cruise, all due to the effeceint kind and friendly manner in which Lyndsey informed me of. A minor slight increase for the Cruise but the flights to Europe have yet to be booked I would like to thank Lyndsey for all support and would recommend her to anyone who which's to book a River Cruise Thanks to Six Star Cruises for employing such polite and professional staff who understand that SERVICE matters”

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Posted 6 years ago

“Having our Scenic Eclipse cruise cancelled for the second year running (ship not built in time then Covid-19) I contacted our cruise concierge who was out of the office and Lisa Mallon picked up our query Where we asked what options we had. Taking into account the current problems within the travel industry Lisa contacted Scenic and about a week later when we asked for an update she came back to us and we were happy to accept a replacement cruise offered to us for 2021. Lisa had also emailed the confirmation and added everything to Manage my booking before leaving that evening. We couldn’t have asked for better service.”

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Posted 6 years ago

“I have spoken and received emails from Lyndsey McCracken, based at Leyland re my River Cruise being postponed this August Ref No.WOR-7834 Avalon postponed the cruise due to COVID19 The communication channels have been excellent with queries dealt with in a prompt manner I would inform you that Lyndseys be very professional and help and as secured a new booking for me WOR-78534, Cruise line reference: 739873 with Avalon Waterways dept from Amsterdam for 13 nights on the 3/8/2021 Based on the cost of the flights quoted by Avalon I shall talk to Lynsey later in the year to book the flights. Prices quoted by Avalon are very high at the moment from the UK to Europe in my view I fully appreciate no one enjoys having a holiday postponed but taking into account COVID-19 I can only that your office especially Lynsley for the professional, understanding manner Lynsdey as looked after me especially re securing an acceptable new price for Aug 2021. Thank you Lyndsey. Based on the Service received to date I would strongly recommend Six Star Cruises again”

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Posted 6 years ago

“Scott was very helpful and booking was very easy because of his help. Looking forward to our cruise although it's a long way off and will use your company again in the future”

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Posted 6 years ago

Six Star Cruises is rated 4.8 based on 5,366 reviews