Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,507 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,507 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service provided. Responded at time promised with update & cruise details. Answered all questions. Very helpful and polite concierge.”

Helpful Report

Posted 7 years ago

Emailed to juliegrey4@gmail.com Hello Mrs Julie Grey, What an excellent review about the helpful and polite service that you have received from ourselves. It's great to hear that we were able assisted with your booking and answered any questions that you had. We hope you have a lovely time on your cruse!

Posted 7 years ago

“Due to unforeseen circumstances we are unable to cruise the Baltic Sea this summer. We spoke to a lovely lady named Lindsey who was sympathic to our situation. Lindsey liaised Cruise & Maritime and now we can travel on the same cruise but in 2020. Thank you Lindsey, we are extremely grateful for your compassion and professionalism at this most difficult time.”

Helpful Report

Posted 7 years ago

Dear SB Wales, Thank you very much for your wonderful review! It's great to hear that you are pleased with the service that your have received from Lindsey. We are sorry to hear that you are unable to go ahead with your original cruise. It's great to hear that Lindsey was able to amend the sailing date to suit you. We hope you have a fantastic time on your cruise!

Posted 7 years ago

“Once again the experience of booking a cruise with sixstar cruises was nothing short of wonderful. In particular Donna Worsnip my cruise concierge is simply amazing and so knowledgeable, It doesn't matter where in the world you are looking to visit Donna can give you an insight into what's available and gets you a cracking deal. Donna leaves no stone unturned on what preferences are available and communicates efficiently with options and costs. My latest booking with six star (and there have been many) was a very enjoyable experience and I am 100% confident all bases are covered. Great Work Donna, first class professional service.”

Helpful Report

Posted 7 years ago

Dear Mr David Ellis, Many thanks for taking the time to leave your lovely feedback on the wonderful service that you have received from Donna Worsnip. It's fantastic to hear that Donna assisted with your booking in knowledgeable and efficient manner, helping to find you the perfect cruise and for a great deal. We hope you have a fantastic time on your cruise!

Posted 7 years ago

“Amazing Service - Emily was unbelievably helpful knowledgable and professional - if you are looking to book a cruise I would wholeheartedly recommend you use Emily and six star cruises”

Helpful Report

Posted 7 years ago

Dear Gareth Samples, What a lovely review about our concierge Emily. It's fantastic to hear that you are happy with the helpful, knowledgeable and professional service that Emily has provided you. We appropriate you high recommendation and we hope you have a wonderful time on your cruise!

Posted 7 years ago

“Laura Wing very helpful nice lady I have a couple of problems just hope she can help But other than that 5 star young lady”

Helpful Report

Posted 7 years ago

Dear Mrs Dorothy Jean Cochrane Herd, Thank you very much for taking the time to review the helpful service that you have received from Laura Wing. We are sure that Laura will be able to assist you with any problems that you have. We wish you a lovely time on your cruise!

Posted 7 years ago

“Great very helpful and very polite”

Helpful Report

Posted 7 years ago

Hello George Waton, Thank you for taking the time to review the helpful and polite service that your have received from Six Star Cruises. Have a lovely time on your cruise!

Posted 7 years ago

“Always excellent service that’s why six star is always our first go to”

Helpful Report

Posted 7 years ago

Hello Bridget Goulder, Many thanks for taking the time to review the excellent service that you have received from Six Star Cruises. Have a wonderful time on your cruise!

Posted 7 years ago

“I was very impressed with the service from Emily and also the price of the cruise we booked. Will definitely use six star next time we need to book. Emily was efficient, professional with a lovely friendly manner.”

Helpful Report

Posted 7 years ago

Hello M De La Cour, Many thanks for your lovely review. It's fantastic to hear that you are impressed with the efficient, professional and friendly service that Emily has provided. We would like to thank you for choosing to book with Six Star Cruises. We wish you a fantastic time on your cruise!

Posted 7 years ago

“We have found Katie Smith to be very helpful polite, and she has good organisation skills”

Helpful Report

Posted 7 years ago

Hello Mr John Evemy, Thank you very much for your lovely feedback. It's great to hear that Katie Smith assisted with your booking as a helpful and polite manner. We wish you a wonderful time on your cruise!

Posted 7 years ago

“I was very well satisfied with the service I received as I have also been on previous occasions Geoff lunn”

Helpful Report

Posted 7 years ago

Hello Mr Geoffrey Lunn, Thank you so much for your kind review. It's great to hear that you are satisfied with the service that you have received from Six Star Cruises. Have an excellent time on your cruise!

Posted 7 years ago

“2nd time booking with 6 star cruises and very happy with service received thank you.”

Helpful Report

Posted 7 years ago

Dear Mrs Sonia Miller, Thank you for your feedback. It's a pleasure to hear that you are pleased with the service that you have received from Six Star Cruises. We appreciate your repeat business and we wish you an excellent time on your cruise!

Posted 7 years ago

“My experience was excellent. Sandie, my consultant, spent a great deal of time researching all aspects of our cruise which included moving the flights.”

Helpful Report

Posted 7 years ago

Dear Mrs Christine Ann Young, We would like to thank you for choosing to book with Six Star Cruises and taking the time to review that excellent service that Sandie has provided. It's wonderful to hear that Sandie assisting with your booking. We hope you have a fantastic time on your cruise!

Posted 7 years ago

“Stacey Williams was so helpful and informative,I could not praise her enough.”

Helpful Report

Posted 7 years ago

Dear Mrs Isobel Pearson, Thank you for your review. It's brilliant to hear that you are happy with the helpful and informative service that Stacey Williams has provided. We wish you a wonderful time on your cruise!

Posted 7 years ago

“Bridie King and colleague provided swift knowledgeable service and I will recommend them to others without hesitation.”

Helpful Report

Posted 7 years ago

Hello, Thank you very much for you kind feedback. It's great to hear that you are pleased with the knowledgeable service that Bridie King has provided. Thank you for your recommendation. We hope you have a fantastic time on your cruise!!

Posted 7 years ago

“Katie Smith Proactive, prompt and professional A six star service”

Helpful Report

Posted 7 years ago

Thank you for your review. It's brilliant to hear that Katie Smith assisted with your booking in a proactive, prompt and professional manner. We hope you have an excellent time on your cruise!

Posted 7 years ago

“I want to say how efficient, polite and charming Rachael was - her email contained all the information we asked for and more.”

Helpful Report

Posted 7 years ago

Good Afternoon, Thank you very much for your wonderful feedback! It's excellent to hear that Rachael assisted with your booking in an efficient, polite and charming manner. We hope you have a fantastic time on your cruise!

Posted 7 years ago

“Thank you Rachel for a very professional call, so friendly and helpful. Knowing you and others like yourself are available for any questions and queries that we have is very reassuring. This is our first cruise and the booking and selection process has been made so much easier by people like you. We are looking forward to the cruise knowing that you are just a phone call away if we have any last minute wobbles!”

Helpful Report

Posted 7 years ago

Hello Kimberley, Thank you very much for taking the time to review the friendly helpful and professional service that Rachel has provided. It's wonderful to hear that Rachel assisted the all of the questions and queries that you had. Once again it’s lovely to hear that you are so happy with our service. We wish you a wonderful time on your cruise. Please feel free to email, or call, on your return as it will be great to hear your own impressions.

Posted 7 years ago

“I have just completed my booking for our 2nd cruise with Six Star Cruises. I do not normally write reviews, however in this case I am making an exception. From start to finish our Cruise Concierge Lisa Mallon excelled with her knowledge of the ship,ports of call, and general information on all matters relevant to the cruise even including seat locations in various airlines. When we discussed the finer details of the cruise she was extremely courteous and very patient making the whole process a very pleasant experience. It's a 10 from Ken.”

Helpful Report

Posted 7 years ago

Good Afternoon Ken, Thank you for your thumbs up!! It's wonderful to hear that you are pleased with the excellent an patient service that Lisa Mallon has provided. Lisa is a very knowledgeable member of our team and it's a pleasure to hear that her hard work has been recognised. We wish you a fantastic time on your cruise!

Posted 7 years ago

“Katie Smith- Proactive, prompt and professional A six star service”

Helpful Report

Posted 7 years ago

Thank you for your feedback. It's fantastic to hear that you are pleased with the prompt and professional service that Katie Smith has provided. Have a lovely time on your cruise!

Posted 7 years ago

“Janet Cain resolved all my queries professionally and in easy to understand language. This is our 4th cruise with Six Star Cruises, we always book with Mark Saxton who is excellent and provides us with everything we require. A full five star service.”

Helpful Report

Posted 7 years ago

Hello Ian, Thank you very much for 5* review. It's fantastic to hear that Janet Cain and Mark Saxton assisted with your booking in a professional manner. Have an superb time on your cruise!

Posted 7 years ago

Six Star Cruises is rated 4.8 based on 5,507 reviews