Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,343 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,343 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and product knowledge”

Helpful Report

Posted 7 years ago

Thank you for your lovely review on the excellent service and product knowledge that you have received from the concierge. We hope you have a wonderful time on your cruise!

Posted 7 years ago

“Once again 6 star service from Emma very knowledgeable answers all my queries and provided very helpful suggestions”

Helpful Report

Posted 7 years ago

Thank you for your wonderful 5 * review. It's great to hear that you are happy with the knowledgeable service that you have received from Emma. Who assisted with you your queries in a helpful manner. We wish you an excellent time on your cruise!

Posted 7 years ago

“Stacey Williams . Stacey was very professional, knowledgeable and helpful when we booked our cruise.Despite frequent travelling internationally on both business and pleasure over the last forty years this was our first cruise.Stacey has a very pleasant manner and was able to help us differentiate between the various cruise lines and routes and advise us on a variety of issues including shore excursions.”

Helpful Report

Posted 7 years ago

Thank you J Williams for your lovely review. It's wonderful to hear your kind comments on the professional, knowledgeable and helpful service that you have received from Stacey Williams. We’re delighted that you’ve entrusted Six Star Cruises with your first cruise. Please be assured that Stacey will be recognised from the excellent service that she has provided. Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Thank you Beth for being so helpful and pleasant and efficient.”

Helpful Report

Posted 7 years ago

Dear Barbara Ickeringill. Thank you for you lovely review about our concierge Beth! It's great to hear that Beth provided yourself with a helpful, pleasant and efficient service. We hope you have a lovely time on your cruise!

Posted 7 years ago

“I started of speaking to Stacey on chat and I gave her my phone number and told her what I was looking for, within an hour she had cruise, flights and accommodation all sorted. Fantastic service. Looking forward to our cruise in February now.”

Helpful Report

Posted 7 years ago

Hello Georgina, Thank you so much for your kind comments on the efficient and fantastic service that you have received from Stacey. We wish you a wonderful holiday!

Posted 7 years ago

“Had the good fortune to deal with Laura Wing and when she went on holiday finished off with Laura Higgs. Both were extremely helpful and knowledgeable. The service was excellent”

Helpful Report

Posted 7 years ago

Dear Mr Robert Chadwick Bowley, Thank you for your fantastic feedback on the efficient, friendly and knowledgeable service that you have received from Laura Wing & Laura Higgs. We appreciate you taking the time to write this lovely feedback on our concierges and we hope that you have a wonderful time on your cruise!

Posted 7 years ago

“Stacey was quick to understand what we were looking for and not only gave good advice, she managed our booking effortlessly and efficiently. We would not hesitate to book with Stacey again”

Helpful Report

Posted 7 years ago

Thank you Marc Pepperman for your kind review. I am so pleased that you are happy with the excellent service you have received from Stacey, going above and beyond to assist you. Thank you for choosing Six Star Cruises.

Posted 7 years ago

“Although I already knew what I wanted to book, it turned out that it had very short availability - and this is for a Regent Seven Seas cruise in April 2021! However, Katy Porter went the extra mile and managed to get what we wanted and with a discount as well. The other agent that we rang the same Saturday morning (the one that sent us the brochure originally) said they'd enquire on the Monday and get back to us. They never did. Well done Katy.”

Helpful Report

Posted 7 years ago

Dear Mr Geoffrey Harry Holland, Thank you choosing to book with Katy Porter at Six Star Cruises. We appreciate your kind comments on the informative service that you have received from Katy, who helped to find yourself the perfect trip! We hope you have a fantastic time on board Regent Seven Seas

Posted 7 years ago

“The booking process was very friendly professional and ensured the price was right.”

Helpful Report

Posted 7 years ago

Dear Mr David Andrew Wakenshaw, Thank you for taking the time to review the friendly and professional service that you have received from ourselves. Thank you again for choosing to book with Six Star Cruises. We hope you have a wonderful time on your cruise!

Posted 7 years ago

“fast and efficient - I was very impressed with Andrew Whittle”

Helpful Report

Posted 7 years ago

Thank you Miss Pauline Ann Dobb for your feedback. We are so pleased that Andrew Whittle assisted with your booking in a fast and efficient manner. We hope you have a brilliant time on your cruise!

Posted 7 years ago

“Excellent service from Katie Smith who patiently put together a package that meet our requirements at a price point that suited our budget. Thank you.”

Helpful Report

Posted 7 years ago

Good evening M Bowles, Thank you for taking the time to leave your 5* feedback on the excellent service that you have received from Katie Smith. It's wonderful to hear that Katie assisted with your booking in a patient manner. Ensuring that the cruise met your preferences. We wish you a wonderful time on your cruise!

Posted 7 years ago

“Janet spoke clearly, dealt with my payment efficiently and checked the queries raised. She gave me enough time in a friendly manner.”

Helpful Report

Posted 7 years ago

Good Evening June Knowles, What a lovely review about our concierge Janet! It's wonderful to hear that Janet assisted with your payment in an efficient manner and answered all of your queries. We hope you have a brilliant holiday!

Posted 7 years ago

“Dan did our booking for a Crystal Med Cruise in 2019. The price was easily the best available. He was most helpful and thorough. The booking process was easy and the paperwork was clear and comprehensive. Now looking forward to doing it!!”

Helpful Report

Posted 7 years ago

Dear Paul Howell, Thank you for your 5* review following your booking with Six Star Cruises and taking the time to review the helpful and thorough service that Dan has provided. It's great to hear that the booking process ran smoothly and the paperwork that you received from ourselves was clear and comprehensive. We'd like to wish you a superb time during your Crystal Med Cruise in 2019! Thank you for choosing to book with Six Star Cruises.

Posted 7 years ago

“Katie Smith arranged my booking and I was very impressed with her service. Not only was she very friendly but she was highly competent and was a great advert for Six Star Cruises.”

Helpful Report

Posted 7 years ago

We would like to thank you for taking the time to provide us with your review and comments. It's great to hear that Katie Smith assisted with your booking in a professional, helpful and friendly manner. We are so pleased that you have happy with the service that you have received Six Star Cruises. We will look forward to assisting with your bookings in the future!

Posted 7 years ago

“Once again fantastic service from Sophie Milligan !”

Helpful Report

Posted 7 years ago

We would like to thank you for taking the time to provide us with your review. It's great to hear that Sophie assisted with your booking in a professional, helpful and friendly manner. We are so pleased that you have happy with the service that you have received from ourselves. We wish you a wonderful time on your cruise and we will look forward to assisting with your bookings in the future!

Posted 7 years ago

“Excellent service to ensure booking process was dealt with very well at the best price.Thnak you to Emily who was very professional and friendly service throughout.”

Helpful Report

Posted 7 years ago

Thank you very much for your thumbs up! It is always so rewarding when customers are pleased with our service. It's lovely to hear that Emily assisted with your booking in a professional and friendly manner and at a great price! We hope you have a great time on your cruise!

Posted 7 years ago

“Excellent service by Andrew Whittle.”

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Posted 7 years ago

Thank you Mr Mr Peter John Kirkpatrick, for your feedback on the excellent service that you have received from our concierge Andrew Whittle. We wish you a brilliant time on your cruise!

Posted 7 years ago

“Excellent service”

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Posted 7 years ago

Hello Mr Roy William Newall, Thank you for your review on the excellent service that you have received for Six Star Cruises. Have a lovely holiday!

Posted 7 years ago

“Found Mark, efficient, friendly and knowledgeable. Very good, but I only booked a couple of weeks ago so , although first impressions ate excellent it’s early days.”

Helpful Report

Posted 7 years ago

Dear Mr Ian Terence Howard, Thank you for your fantastic feedback on the efficient, friendly and knowledgeable service that you have received from Mark. We appreciate you taking the time to write this lovely feedback on our concierge Mark and we hope that you have a wonderful time on your cruise!

Posted 7 years ago

“Janet's response was very quick and extremely useful. Many thanks for your prompts attention, John Hume”

Helpful Report

Posted 7 years ago

Hello John, Thank you so much for your kind comments on the efficient and helpful service that you have received from Janet. We wish you a wonderful holiday!

Posted 7 years ago

Six Star Cruises is rated 4.8 based on 5,343 reviews