Six Star Cruises Reviews

Name: Six Star Cruises
Rating: 4.80

4.8 Rating 5,018 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

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4.8

Based on 5,018 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did what I requested. In the brochure which you sent to us it stated that if you book before 24June 2017 which we did you would send us 12bottles of Fine Wine is this still the case,please advise.”

Helpful Report

Posted 6 years ago

“Staff very informative.Dan helpful and took his time .”

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Posted 6 years ago

“Just one small point. I booked a 22k cruise and was only offered a wine voucher because a competitor offered it. After booking many cruise with you that was a bit disappointing”

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Posted 6 years ago

“Reasonable price.”

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Posted 6 years ago

“Dan was most helpful and although I have never met him, I felt that he went the extra mile in obtaining the package that we required at an acceptable price.”

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Posted 6 years ago

“Booking in was excellent except for my request for given late dinner at a table for 8 to be changed to early dinner preferably for a table for two, or failing this a table for six (i.e. not four or eight). This change did not appear on the revised print out document that was sent to me following receipt of final payment. I trust you can rectify this.”

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Posted 6 years ago

“I didn't really want to write this until I'd been on holiday. However, the agent listened to my needs and, hopefully, I have a cruise where I will be happy.”

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Posted 7 years ago

“Knowledgable consultant who communicated well.”

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Posted 7 years ago

“Lisa is very positive and helpful and responds to requests promptly and efficiently. You have a 'star'!!”

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Posted 7 years ago

“lisa listened and reverted with what we wanted”

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Posted 7 years ago

“Great and efficient booking through our concierge Dan. Just explained what would be our ideal and he delivered. First class service.”

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Posted 7 years ago

“Dan was very good very helpful and very friendly.”

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Posted 7 years ago

“Everything was straight forward.”

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Posted 7 years ago

“Showed personal interest in our requirements.”

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Posted 7 years ago

“lovely people to deal with”

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Posted 7 years ago

“We haven't been on the cruise yet. Very happy with dan, our concierge, very helpful and knowledgeable”

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Posted 7 years ago

“Responsive sales person”

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Posted 7 years ago

“Good telephone manner”

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Posted 7 years ago

“The destinations were very interesting. The prices shown in the brochure however weren't enticing but were not representative of the actual price paid. The way we have to acquire a tour visas is extremely demanding and expensive. Visas would be better (and cheaper) dealt with by you since you hold most of the information required.”

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Posted 7 years ago

“Happy enough.”

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Posted 7 years ago

Six Star Cruises is rated 4.8 based on 5,018 reviews