Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,516 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,516 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Michael was very helpful and clear and made sure all the paperwork was dealt with smoothly and correctly. also had good knowledge of the different cruise lines which helped our decision.”

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Posted 11 years ago

“Erin was an extremely able and friendly person who was very helpful when we made our booking with her. Thank you for your assistance Erin. Yours sincerely, Mr. and Mrs. J. Biggar”

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Posted 11 years ago

“Matthew was extremely helpful , very friendly. I have recommended six star cruises to people I know.”

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Posted 11 years ago

“Excellent service”

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Posted 11 years ago

“Hi, this is the 5th cruise I've booked with Emma. Taylor. She's very knowledgeable, very friendly & takes time to discuss your needs. Excellent service Emma thank you !”

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Posted 11 years ago

“We had originally asked for a price of an Oceania cruise sailing in October however we decided not progress with it, Mathew Cotton the cruise concierge went to a lot of trouble to price and map out the cruise for us, he was extremely helpful and gave us all the information over the phone quickly followed by email with the written quote. We then decided to price another Oceania cruise in August, Mathew C was not available but his colleague Mathew Hawkins gave us equally helpful information, we accepted the price over the phone and he emailed the confirmation within a couple of hours. This is the first time we have booked with Six Star Cruises and I was impressed by the service and good advice from Mathew C and Mathew H..”

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Posted 11 years ago

“Erin Madine has always been extremely helpful and efficient with our bookings with Seabourn and Silversea and likewise the team at Six Star Cruises.”

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Posted 11 years ago

“Very helpful and knowledgeable staff!”

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Posted 11 years ago

“Very good service but the addition of an administration charge in the account which I had to query and have removed took the gloss of everything”

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Posted 11 years ago

“We are so looking forward to the booking we have made with Oceania Mariner, to enjoy the experience their journey beginning from London to Rio on 11 Dec.2015 , and returning from Santiago on 07 Jan 2016 to London. The itinerary is superb and the Cape Horn section of the cruise, in particular, is really something to be on a cruise vessel. Dick and Joan Turpin”

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Posted 11 years ago

“We usually book directly with Seabourn but the advertisement in the Telegraph looked too good to be true with Six Star Cruises. The sales person was efficient, friendly and extremely helpful. Even after upgrading our cabin on board, we still received a better deal, financially, than if we had gone to the company direct. Who knows, maybe this could be the start of a new way of booking our holidays for us. Let's hope so, as it was much easier than organizing everything ourselves, which we normally do.”

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Posted 11 years ago

“A call from Debbie South ... no waffle ... straight to the point ... very efficient ... and the cruise was booked with Seabourn for October ... This was my first experience of six star.”

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Posted 11 years ago

“We've booked with six star a number of times, I would recommend them to anyone as they are really easy to deal with. They'll check prices, flights, hotels and more than one cruise which, if you're not sure which to go for, is really helpful. I also like the fact that last year I dealt with Emma Taylor and this year I could deal with the same person, it's a nice feeling of continuity!!”

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Posted 11 years ago

“Sandie was very through, patient and extremely helpful when we were deciding about our next cruise. She telephoned when she said she would and allowed us to take our time to come to the decision. Thank you. Mr and Mrs Allan”

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Posted 11 years ago

“Our first time booking with Six Star Cruises, our travel concierge Michael was the best travel adviser I have ever dealt with, answering all our queries & requirements professionaly, knowledgeably and kindly. Calls were promptly returned. We would definitely recommend Six Star to others.”

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Posted 11 years ago

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Posted 11 years ago

“Ben Trinder was efficient, with an excellent manner, understood our needs, supplied the information we wanted promptly and was reassuring for first time customers. When he said he would ring back, he did just that! This is worth a great deal! The documentation provided is very clear, recording all our requests Between our first inquiry and booking a few days later, the price had dropped and we were told immediately, even though it was clear we were going to book.....impressive! We will get back to you when we have been but, to date, we are very impressed Pam Dowson and Joan Gaffiney”

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Posted 11 years ago

“So far my experience has been very good. Katy was helpful and patient with my booking.”

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Posted 11 years ago

“Reasonably effective service with a helpful and polite customer approach.”

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Posted 11 years ago

“Both cruises that we have booked have been handled in a very helpful and professional manner. We have been informed of any special offers and privileges, and where any adjustments have been requested, such as extra nights pre cruise, they have been organised with the least amount of hassle. We have yet to put all of this to the test, with our first Six Star Cruise in July, but hopefully all will proceed as efficiently as the booking process.”

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Posted 11 years ago

Six Star Cruises is rated 4.8 based on 5,516 reviews