Six Star Cruises Reviews

Name: Six Star Cruises
Rating: 4.80

4.8 Rating 5,013 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

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4.8

Based on 5,013 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service by Shirley. Many thanks”

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Posted 3 months ago

“What puts Six* above other Cruise Agents is the service they provide - not just their experience in booking cruises but the service they provide after booking. You can be confident when contacting them that someone will be able to help. Not all cruise companies provide this level of Customer Service which is important to me and why I would recommend Six*.”

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Posted 3 months ago

“Emily was brilliant as usual Very thorough and prompt at getting any queries resolved First rate service as usual”

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Posted 3 months ago

“Claire Haslehurst was exceptionally helpful and pleasant in arranging our cruise. Allan Fisher”

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Posted 3 months ago

“Emily was brilliant as usual Very thorough and prompt at getting any queries resolved First rate service as usual”

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Posted 3 months ago

“Fabulous from start to finish, Stacey did all we asked for & got back to us as promised. Can’t wait for the cruise to begin.”

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Posted 3 months ago

“Stacey was fabulous to work with. I suspect she'll win our award for best helpfulness and service for 2024, despite the competition having a whole year ahead to better that. Really enjoyed her understanding of what we were trying to achieve as we arranged another cruise to dovetail with one we already had booked for Jan 2025. So pleased we've found Six Star for the future .”

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Posted 3 months ago

“Booking went extremely quick and easy. Dan is the cruise concierge he was very efficient. I subsequently left a message on the answer system he replied very promptly. Hopeful for things to come.”

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Posted 3 months ago

“We have used Six Star Cruises for 13 years now and have had support from a number of concierges. Lately Donna Worsnip has helped us with many Cruises. She has been most helpful and communicative; responsive when a doubt or query has come up. She has provided meticulous answers to the many 'going back to the drawing board' questions which inevitably crop up when cruise planning. We have no hesitation in recommending Six Star and the many cruise consultants with whom we have had dealings. Nothing has been too much trouble. Thank you!”

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Posted 3 months ago

“Getting through on the main line was v difficult, kept trying with no success, as I believe that minimum staffing was available in sales.Had the phone contact of a past sales concierge & eventually another person picked up the call was v v helpful & we booked !”

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Posted 3 months ago

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Posted 3 months ago

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Posted 3 months ago

“Rebecca is a very competent cruise advisor. She is pleasant, articulate and always willing to go the extra mile to provide the right arrangements. I would happily give her Six Stars to match the company's name.”

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Posted 4 months ago

“Very efficient”

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Posted 4 months ago

“Very efficient and very helpful”

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Posted 4 months ago

“Very good service from Shirley. Promises to contact me and meet my requests were carried out.”

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Posted 4 months ago

“As always very satisfied with the service received in this instance from Dan in the absence of Sandy.”

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Posted 4 months ago

“As always very satisfied with the service received in this instance from Dan in the absence of Sandy.”

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Posted 4 months ago

“We have used Six Star cruises for many years under the careful supervision of Sandie! She is most professional,friendly and knows the job to the highest standard. Recently due to an operation, we have used Tara and also Dan, who are superb also. Congratulations on fabulous staff!! Vivienne Hopkin Stoke on Trent.”

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Posted 4 months ago

“Excellent personal service. Took great trouble to try and provide suitable arrangements.”

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Posted 4 months ago

Six Star Cruises is rated 4.8 based on 5,013 reviews