Six Star Cruises Reviews

Name: Six Star Cruises
Rating: 4.80

4.8 Rating 5,013 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

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4.8

Based on 5,013 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and efficient”

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Posted 3 months ago

“Booked two cruises (one for 2025, one for 2026) at the start of 2024, again through Stacey. As ever, she was very friendly, helpful and knowledgeable.”

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Posted 3 months ago

“As usual Claire was superb! Friendly helpful and knowledgable. Fourth cruise booked with Sixstar cruises in a year although one is for 2025.”

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Posted 3 months ago

“Dan was very helpful with our booking looking at the various travel options.”

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Posted 3 months ago

“Found Lisa very helpful. Good coordinated support from Colleagues in her absence. Great care over detail - no pressure either . All very professional.”

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Posted 3 months ago

“excellent help in chosing a cruise for our budget”

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Posted 3 months ago

“Very smooth booking process with rebecca”

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Posted 3 months ago

“Dan was very helpful with our booking looking at the various travel options.”

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Posted 3 months ago

“Yet again great service from Dan McMahon. Our booking was handled in a very professional and timely manner. His personal experience with the cruise line enabled us to book the most appropriate cabin.”

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Posted 3 months ago

“We use six star cruises every time. We have an amazing contact Dan McMahon who talks us through our booking and then rechecks everything before we confirm. He suggested a cruise to us last year to Alaska and a train tour on the Rocky Mountaineer He had been on this tour and it lived up to our expectations. We would recommend this tour. Dan always replys as soon as he can to emails or rings us. Thank you Dan”

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Posted 3 months ago

“BREAKING NEWS!!! When you have Donna Worsnip looking after your cruise arrangements you do not need GOOGLE or TRIP ADVISOR. Yet again Donna from two words.... "Panama canal" found the perfect cruise this time with a different company but it still ticked all the boxes and more. Great communication with excellent attention to detail Donna is simply a one stop Search Engine.”

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Posted 3 months ago

“First booking with six star Katie answered all my questions in online chat and then one telephone conversation to finalise the booking all was highly professional and easy to follow. Happy with everything to date and prompt replies. Will use again.”

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Posted 3 months ago

“My experience with Donna Worsnip as always was prompt, helpful, informative and communication between her and Regent with queries that I had she kept me fully up to date with. We book on average two to three cruises a year and wouldn’t use anyone else but Donna”

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Posted 3 months ago

“We have booked with six-star cruises for many years and have found their prices and service to be unbeatable in a crowded cruise holiday market. Offering flights, transfers and the occasional free overnight hotel and/or OBC just adds to their attraction.”

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Posted 3 months ago

“Found Lisa very helpful. Good coordinated support from Colleagues in her absence. Great care over detail - no pressure either . All very professional.”

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Posted 3 months ago

“I have now used Six Star on multiple occasions and the service, particularly from Donna, cost and efficiency has been exceptional each and every time.”

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Posted 3 months ago

“Prompt professional informative service.”

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Posted 3 months ago

“First time booking through Six Star Cruises. Claire Chadburn provided a first-class service. Her knowledge and expertise shone through, and everything was dealt with efficiently.”

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Posted 3 months ago

“I have organised 2 cruise packages through Six Star Cruises and I have dealt with Shirley who I find very helpful, personable and a pleasure to do business with. She has arranged not only the ship accommodation but also flights, transfers and hotels to make our holidays stress-free and memorable. Thank you Shirley”

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Posted 3 months ago

“Since moving to Six Star from another agent I've been really impressed at how they both listen to us and go the extra mile to ensure that we get the holiday we desire.”

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Posted 3 months ago

Six Star Cruises is rated 4.8 based on 5,013 reviews