Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,339 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,339 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Janet Cain has been most patient and helpful throughout our cruise booking process. She was especially helpful when we found we needed to completely rearrange all of our flights and decided to upgrade them to Business Class.”

Helpful Report

Posted 6 years ago

Dear Brian W, Thank you very much for your feedback. It's a pleasure to hear that you are pleased with the patient and helpful service that Janet Cain has provided you when assisting with your flights. Please be assured that Janet will be recognised for the service that she has provided. We hope you have a wonderful time on your cruise!

Posted 6 years ago

“San die collier is a great asset to six star cruises”

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Posted 6 years ago

Thank you Mrs Brenda Ann Beeke for your review. It's great to hear that you are pleased with the service that Sandie has provided you. We hope you have a brilliant time on your cruise!

Posted 6 years ago

“Janet was extremely helpful when I called to check details of my River Cruise booking.”

Helpful Report

Posted 6 years ago

Dear Mr David G, Thank you very much for your feedback. It's fantastic to hear that you are pleased with the extremely helpful service that Janet Cain has provided you when assisting with your booking. We hope you have a brilliant time on your cruise!

Posted 6 years ago

“We were delighted with the service from Katie Smith.”

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Posted 6 years ago

Good Evening, We would like to take this opportunity to thank you for choosing to book with Katie Smith at Six Star Cruises. We hope you have an excellent time on your cruise!

Posted 6 years ago

“Katy was really helpful and nothing was too much trouble.”

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Posted 6 years ago

Thank you for your excellent feedback. It's brilliant to hear that you are pleased with the helpful service that Katy has provided you. Have a fantastic time on your cruise!

Posted 6 years ago

“We have always had very good service from Six Star Cruises. Today when paying for our cruise Keeley Degriffa was very efficient & ran through our booking again to make sure everything was correct.”

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Posted 6 years ago

Thank you so much for your feedback. It's great to hear that you are pleased with the efficient service that you have received from Keeley Degriffa. We wish you a fantastic time on your cruise!

Posted 6 years ago

“The process of booking this time with Laura Wing was exceptionally good and was fully explained and very efficiently undertaken.”

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Posted 6 years ago

Hello Mr Philip Anthony Charnock, What a lovely review about our concierge Laura Wing. It's great to hear that you are pleased with the efficient and exceptional service that you have received from Laura Wing. We hope you have a brilliant time on your cruise!

Posted 6 years ago

“Stacey has renewed our confidence in Six Star Cruises with her high standard of customer service, an attention to detail and by offering a competitive price for our next cruise.”

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Posted 6 years ago

Dear Ian, Thank you very much for your excellent feedback. It's fantastic to hear that you are pleased with the excellent and efficient service that Stacey has provided you. It's a pleasure to hear that Stacey helped to find you a holiday to suit your preferences. We hope you have a superb time on your cruise!!

Posted 6 years ago

“One of the best booking experiences in many cruises”

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Posted 6 years ago

Hello Mr William Anthony Wells, Many thanks for taking the time to leave your 5* feedback on the professional service that you have received from Six Star Cruises. Who assisted with your booking in an efficient manner. We hope you have a fantastic holiday!

Posted 6 years ago

“Dan is v knowledgable and is v pleasant to deal with / when he says he will ring back he does so / no disappointments so far Rose-Anne”

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Posted 6 years ago

Good Afternoon, Thank you very much for your feedback. It's fantastic to hear that your are happy with the knowledgeable and pleasant service that Dan has provided yourself. Dan is a credit to our team and it's a pleasure to hear that you are pleased with the fantastic service that he has provided. We wish you a lovely time on your cruise!

Posted 6 years ago

“This was our 7th booking through Six Star Cruises and we would like to thank Stacey for keeping up the high standard that we have become use to.”

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Posted 6 years ago

Hello Richard Truelove, Thank you very much for your thumbs up. It's fantastic to hear that you are pleased with the 5* service that you have received from our concierge Stacey. We hope you have a fantastic time on your cruise!

Posted 6 years ago

“This is our second booking with Stacey who is always very helpful and informative. Can’t fault the service of Six Star”

Helpful Report

Posted 6 years ago

Thank you for your review. It's fantastic to hear that you are pleased with the helpful and informative service that you have received from Stacey. We hope you have a wonderful time on your cruise!

Posted 6 years ago

“Thorough and efficient support throughout the search for the right cruise for us. Andrew was professional and friendly and worked hard to get the best flights to match our cruise choice. Excellent.”

Helpful Report

Posted 6 years ago

Good Evening, Thank you so much for taking the time to leave your excellent feedback on the thorough and efficient service that Andrew has provided you, working hard to find you a cruise to suit your preferences. We hope you have a fantastic holiday!

Posted 6 years ago

“Katy was excellent with the cruise booking”

Helpful Report

Posted 6 years ago

Hi Mr Anthony John Woodhouse, Thank you for your feedback. It's wonderful to hear that you are happy with the excellent service that Katy has provided you. Have a lovely time on your cruise!

Posted 6 years ago

“Stacey was fantastic and really took the time to check various options, kept in touch at convenient times. Was extremely knowledge and was keen to answer all my questions to make sure my booking exactly met my needs. An excellent service”

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Posted 6 years ago

Hello Chris, We would like to thank you for choosing to book with Six Star Cruises and taking the time to leave your feedback on the fantastic and knowledgeable service that Stacey provided you. We hope you have a brilliant time on your cruise!

Posted 6 years ago

“As always a very simple and hassle free booking process.”

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Posted 6 years ago

Thank you for your feedback. It's lovely to hear that you are happy with the service that you have received from Cruise 118. We hope you have a brilliant time on your cruise!

Posted 6 years ago

“Excellent service. Thank you Janet Cain.”

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Posted 6 years ago

Hi Angela, Thank you so much for taking the time to leave your fantastic feedback on the excellent service that you have received from our concierge Janet Cain. We hope you have a fantastic time on your cruise!

Posted 6 years ago

“Stacey was so helpful when I was booking this. I had a busy day and trying to get time to do the booking was difficult but Stacey helped by phoning me back at certain times so we could go thru everything.”

Helpful Report

Posted 6 years ago

Dear Grace, Thank you very much for choosing to book with Cruise 118 and taking the time to leave your feedback on the helpful service that Stacey has provided you. We hope you have an excellent time on your cruise!

Posted 6 years ago

“We’ve booked with Six Star several times and have always found them to be excellent with competitive prices and very good customer service, especially recently when booking with Andrew who took a deal of time and trouble to match convenient flights to our Seabourn cruise. Very efficient and reliable in every way.”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you so much for taking the time to leave your wonderful feedback on the efficient and reliable service that you have received from our concierge Andrew going above and beyond to find a cruise to meet your preferences. We wish you a wonderful holiday!

Posted 6 years ago

“Speedy,accurate and efficient. Claire was precise and always phoned back when she promised, Very Good”

Helpful Report

Posted 6 years ago

Good Afternoon Andrew John Nickell, Thank you for your 5 star review on our precise, accurate and efficient concierge. We hope you have a fantastic cruise!

Posted 6 years ago

Six Star Cruises is rated 4.8 based on 5,339 reviews