sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.69

4.7 Rating 4,963 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 4,963 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 17th March 2024

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear, easy to use website. Expensive delivery cost.”

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Posted 4 years ago

“I bought a Caple Novato tap which looks excellent quality (although not yet installed). Sink-Taps.com offered the best price for this item. Delivery was to schedule and the item was well packaged. Given this experience I'd use Sink-Taps.com again”

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Posted 4 years ago

“Nice product - one minor point - the delivery slot was from 8 am to 6 pm which means a whole day stuck in the house. I am sure in this modern world of mass electronic communication this could be better organised. We are pleased with the sink though!”

Helpful Report

Posted 4 years ago

Hi Susan. Many thanks for the positive review and glad you are happy with the sink you ordered. The ceramic sink you ordered is a fragile and heavy item and so we deliver using a specialist pallet delivery service to ensure the items arrives safely and in perfect condition. The FREE service you selected is an 'all day serice' although we give you 2 days notice and also the driver calls you, in most cases, around one hour before delivery. We also send you an email prior to delivery with the option of upgrading to a specific delivery service where you can select a 1-2 hour window.

Posted 4 years ago

“Great sink and cheaper than other sites”

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Posted 4 years ago

“Would love to say that everything is fine Made mistake of not checking delivery Sink delivered my 80 yr old father signed I returned home to find sink boxed on drive Not now sure how to get in the House do not want to open it to check cause it has to stay on drive till I find someone to help me get it in Wish I had checked about where item would be left”

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Posted 4 years ago

“its the best review i can give as the sink will not be fitted for about 8 weeks we did have a problem with the delivery company who would not let us unwrap the package as per your instructions we had to sign unopened not checked”

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Posted 4 years ago

“I have received a sink recently and that was all good, so have ordered a tap on the recommendations of the delivery person.”

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Posted 4 years ago

“Had online chat about my intending purchase of tap,.They were very helpful and I then made decision to purchase tap on their advice . Two weeks have passed and I still not have received the tap. I did not understand at time of purchase it would take this long. I cannot actually review tap or in what condition it will arrive in . I m giving this company a good rating in the fact they were good at the sales point online . Fingers crossed that my tap will arrive soon and the rating will warrant what I’m giving them.”

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Posted 4 years ago

“Good service, next day delivery, at a good price.”

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Posted 4 years ago

“Product we wanted available at competitive price, arrived on time and beautifully packed to prevent any damage. Very helpful when I phoned with a query. I would happily order from them again”

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Posted 4 years ago

“Sink arrived fine.”

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Posted 4 years ago

“Easy to use; comprehensive selection of taps. Recommended.”

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Posted 4 years ago

“Only gave 4 stars, as I have not fitted the new tap yet - so jury out on the quality of product. But the ordering, communications on status of order, and delivery has been first class. Kept informed, even by Delivery/Courier Company DPD, all along.”

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Posted 4 years ago

“Plenty of options on the website. Easy to use. Delivery time on my product was longer than expected though”

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Posted 4 years ago

“Quality product at competitive prices.Delivery time a bit longer than expected,but customer services were very helpful in arranging overnight delivery to meet our deadline.Would use again and recommend.”

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Posted 4 years ago

“Good quality sink well packed so arrived in perfect condition. Good value. Took slightly longer to dispatch for delivery than other sites.”

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Posted 4 years ago

“I had a job for a little old lady in which her sink hot tap was on the verge of becoming a major problem, how it was holding together I don't know. Anyway we did a tour of the DIY stores and could not find what she was wanting. So I did a search online and found what she was looking for with this company. It was a bank holiday when i ordered but I hoped for delivery by the following weekend when i was next due to visit her. Two days later my order status was still showing "Pending" for an indicated in stock item which in the past with another company became a nightmare to resolve. However, I emailed Sink-Taps.com and received a fast reply, the taps were dispatched that day and delivered the next day,well packaged, of good quality and on time to do the job. All in all a fast delivery of ordered goods but "Pending" just fills me with such dread after an unrelated incident by another supplier that i have to knock off a star..”

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Posted 4 years ago

“Quick and efficient service as well as good value prices”

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Posted 4 years ago

“Tap delivered within a 1 hr slot,tap all complete and packed well”

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Posted 4 years ago

“Ordered online and arrived as required”

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Posted 4 years ago

sinks-taps.com is rated 4.7 based on 4,963 reviews