sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,196 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,196 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 1st May 2025

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use”

Helpful Report

Posted 5 years ago

“I have just got the sink fitted but not used it yet so cannot review the product but so far the customer service has been very good and very helpful.”

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Posted 5 years ago

“Delivered quickly but driver did not ring an hour before delivery”

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Posted 5 years ago

“I wanted a shiny white sink at a good price and this was the only one I found. Delighted with the sink and price. I picked a day to have it delivered but no one confirmed that date! I rang and was advised an email erika be sent ti confirm. This never happened. I needed to ring twice just to find out when it would be delivered.”

Helpful Report

Posted 5 years ago

Hi Brenda Thank you for the 4 star review. I have double checked the order and found the date you selected for your ceramic sink to be delivered on, was in fact the exact date we did deliver the sink to you. I'm afraid its impossible to guarantee the delivery of an email due to individual spam/junk settings on your system. Our system did send the confirmation emails but unfortunately there is no way of us being able to guarantee they are delivered directly to your inbox. One of the reasons we telephone lines or online live chat is for customers to contact us and get an immediate response. We maybe should have explained the email issue in a little more detail at the time of your call, but thank you for the valued feedback.

Posted 5 years ago

“Price wasn’t the best on the internet but the tap was in stock and delivered within 3 days without problems.”

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Posted 5 years ago

“Had to ring them following placement of order regarding slow delivery to find order had not been processed due to stock mix-up. Considered a genuine mistake (we all make them) otherwise excellent service and would certainly use again.”

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Posted 5 years ago

“Good products at competitive prices but delivery cost too high.”

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Posted 5 years ago

“All good thanks”

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Posted 5 years ago

“Website very easy to navigate, order delivered promptly.”

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Posted 5 years ago

“Arrived on time. Good price for a good quality product.”

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Posted 5 years ago

“Quality seems to be good but it does always puzzle us that the connection up inside the tap is so difficult.”

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Posted 5 years ago

“Replacement water filters are always available. Would give a 5 * if the price was a little bit less expensive.”

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Posted 5 years ago

“Clear, easy to use website. Expensive delivery cost.”

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Posted 5 years ago

“I bought a Caple Novato tap which looks excellent quality (although not yet installed). Sink-Taps.com offered the best price for this item. Delivery was to schedule and the item was well packaged. Given this experience I'd use Sink-Taps.com again”

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Posted 6 years ago

“Nice product - one minor point - the delivery slot was from 8 am to 6 pm which means a whole day stuck in the house. I am sure in this modern world of mass electronic communication this could be better organised. We are pleased with the sink though!”

Helpful Report

Posted 6 years ago

Hi Susan. Many thanks for the positive review and glad you are happy with the sink you ordered. The ceramic sink you ordered is a fragile and heavy item and so we deliver using a specialist pallet delivery service to ensure the items arrives safely and in perfect condition. The FREE service you selected is an 'all day serice' although we give you 2 days notice and also the driver calls you, in most cases, around one hour before delivery. We also send you an email prior to delivery with the option of upgrading to a specific delivery service where you can select a 1-2 hour window.

Posted 6 years ago

“Great sink and cheaper than other sites”

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Posted 6 years ago

“Would love to say that everything is fine Made mistake of not checking delivery Sink delivered my 80 yr old father signed I returned home to find sink boxed on drive Not now sure how to get in the House do not want to open it to check cause it has to stay on drive till I find someone to help me get it in Wish I had checked about where item would be left”

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Posted 6 years ago

“its the best review i can give as the sink will not be fitted for about 8 weeks we did have a problem with the delivery company who would not let us unwrap the package as per your instructions we had to sign unopened not checked”

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Posted 6 years ago

“I have received a sink recently and that was all good, so have ordered a tap on the recommendations of the delivery person.”

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Posted 6 years ago

“Had online chat about my intending purchase of tap,.They were very helpful and I then made decision to purchase tap on their advice . Two weeks have passed and I still not have received the tap. I did not understand at time of purchase it would take this long. I cannot actually review tap or in what condition it will arrive in . I m giving this company a good rating in the fact they were good at the sales point online . Fingers crossed that my tap will arrive soon and the rating will warrant what I’m giving them.”

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Posted 6 years ago

sinks-taps.com is rated 4.7 based on 5,196 reviews