sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.69

4.7 Rating 4,963 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 4,963 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 17th March 2024

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“goods on time & as described”

Helpful Report

Posted 4 years ago

“Sinks and taps dealt with my enquiry effectively and delivery was fast, thanks”

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Posted 4 years ago

“Quick delivery, good communication, item as described, good packaging. Would been 5 stars if it wasn't for steep delivery cost added at end of purchasing process - would prefer to know the total price while browsing.”

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Posted 4 years ago

“Purchased taps and on arrival found one part missing.Phoned sinks and taps and they dealt with the issue right away .So would definitely use them again.”

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Posted 4 years ago

“Product delivered in good solid secure packaging and when opened a good quality product is inside.5/5 Only letting business down is the abysmal customer service. Hence the 4/5 mark.”

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Posted 4 years ago

“Great company - very helpful. Great price. Supplied a pair of stunning Perrin and Rowe taps. Unfortunately their carrier let us down for two days in a row. Sinks and taps did all they could for us but it was still a bit of a shame. However, would definitely buy again from them.”

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Posted 4 years ago

“Fabulous quality Bluci sink delivered quickly - perfect! But the box it arrived in contained more plastic than I have EVER seen!!! Felt like I was used as a dustbin!!!”

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Posted 4 years ago

Hi Gill. We collect a massive amount of used packaging and recycle as much as we possibly can. The benefit of this is we can make sure products get to customers without any damage and we do this by reusing packaging where possible. We think this is a real positive rather than a negative. Especially when you see some of the excessive, brand new packing and boxes used by some of the large corporate and global American online retailers!

Posted 4 years ago

“A misunderstanding about delivery but tap arrived within five days and was as expected Thank you”

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Posted 4 years ago

“Easy to use”

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Posted 4 years ago

“I have just got the sink fitted but not used it yet so cannot review the product but so far the customer service has been very good and very helpful.”

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Posted 4 years ago

“Delivered quickly but driver did not ring an hour before delivery”

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Posted 4 years ago

“I wanted a shiny white sink at a good price and this was the only one I found. Delighted with the sink and price. I picked a day to have it delivered but no one confirmed that date! I rang and was advised an email erika be sent ti confirm. This never happened. I needed to ring twice just to find out when it would be delivered.”

Helpful Report

Posted 4 years ago

Hi Brenda Thank you for the 4 star review. I have double checked the order and found the date you selected for your ceramic sink to be delivered on, was in fact the exact date we did deliver the sink to you. I'm afraid its impossible to guarantee the delivery of an email due to individual spam/junk settings on your system. Our system did send the confirmation emails but unfortunately there is no way of us being able to guarantee they are delivered directly to your inbox. One of the reasons we telephone lines or online live chat is for customers to contact us and get an immediate response. We maybe should have explained the email issue in a little more detail at the time of your call, but thank you for the valued feedback.

Posted 4 years ago

“Price wasn’t the best on the internet but the tap was in stock and delivered within 3 days without problems.”

Helpful Report

Posted 4 years ago

“Had to ring them following placement of order regarding slow delivery to find order had not been processed due to stock mix-up. Considered a genuine mistake (we all make them) otherwise excellent service and would certainly use again.”