sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,290 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,290 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super communication with Richard. Really valued his honesty and knowledge which made the buying process very smooth indeed. Thank you Richard 😀👍”

Helpful Report

Posted 6 years ago

“taps were to replace like for like , best price that i could find , delivery very good. WOULD RECOMEND AND USE AGAIN”

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Posted 6 years ago

“Best customer service I’ve ever experienced.”

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Posted 6 years ago

“Excellent service and fantastic prices great customer services and technical help would definitely use again and recommend”

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Posted 6 years ago

“Tap delivered within a 1 hr slot,tap all complete and packed well”

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Posted 6 years ago

“Very helpful and knowledgeable sales person on the phone who advised me. The tap I ordered arrived quickly and was well packaged. I Would use again.”

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Posted 6 years ago

“Very happy with the service. Bought new taps - much cheaper than the identical item elsewhere, arrived quickly, well packaged and as described”

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Posted 6 years ago

“Great price and service. Would have no hesitation to recommend.”

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Posted 6 years ago

“Ordered online and arrived as required”

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Posted 6 years ago

“Great website, easy to use. Good prices.”

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Posted 6 years ago

“Easy transaction. Quick delivery.”

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Posted 6 years ago

“lovely looking sink, well packed and delivered on time, fine service”

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Posted 6 years ago

“Sink didn't have an overflow as described. Also no template for cutting the worktop. The reason for such a poor rating is that they did not respond to my e-mail.”

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Posted 6 years ago

Dear Alan Thank you for your feedback. The sink shown on the website does show in the bullet point list that NO Overflow is included. Maybe you read this as overflow included so I have asked our IT to put this line in bold. Hopefully this will make it clearer for anyone else reading it. The template is not supplied with this model as worktops can be fitted in a number or ways to suit both the material used and the customers design. We have no record of any email being sent to us. However, if you replied to the order email, this is not a monitored address. We do have a technical department available on 01759 307262 should you wish to talk to someone. Regards, Richard.

Posted 6 years ago

“Great customer service. Helpful, friendly and team who know their products, which always important. Will definitely be shopping with this company again.”

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Posted 6 years ago

“Awful customer service took them 6 weeks to refund me after the delivered a damaged item. AVOID THIS STORE”

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Posted 6 years ago

Dear Bara Thank you for your feedback. Im afraid that standard refunds can take up to 4 weeks depending on the volume of requests in the system. Your particular refund did take 4 weeks from the date at which the item was returned. The delay was related to the investigation into the reported product fault as it was inspected before dispatch and was not reported as faulty or damaged. Any product that is returned damaged has to go through this procedure and can I'm afraid add a small amount of additional time to complete.

Posted 6 years ago

“Good, having looked at various plumbers merchants I went for Sinks-Taps.com quick easy no problem, and good price......”

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Posted 6 years ago

“Affordable prices with an easy to navigate website - buying this way really has saved us a fortune! Thank you!”

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Posted 6 years ago

“I have received an excellent service and even when I had to change the finish of the tap originally ordered that was not an issue. It was delivered today and looks very smart. Thank you”

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Posted 6 years ago

“Very happy with delivered products in particular the quality - have yet to fit though. Very efficient service. Certainly would recommend”

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Posted 6 years ago

“Competitive prices, high quality product and fast delivery”

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Posted 6 years ago

sinks-taps.com is rated 4.7 based on 5,290 reviews