sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,238 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,238 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my taps on the 3rd April with it stating delivery within 3 - 5 days, now the 16th no taps and no update????????”

Helpful Report

Posted 6 years ago

“sink looks really nice, not fitted in yet.pity I didn't get my notification till 10.o clock on the night. no phone call on the next day, delivered at 7.45 a m. lucky my wife was in ,can.t expect a 72 year old woman to lug a massive box and check it at the time of delivery though.having said that,it was a quick delivery.”

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Posted 6 years ago

“Taps fitted with no difficulty and look good, Prompt delivery. Very satisfied.”

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Posted 6 years ago

“Superb! Simple to use, informative website followed by simple to use checkout. Telephoned company to seek advice regarding my needs, individual I spoke to was clear, concise, keen to help, knowledgeable and professional throughout the call. Once order was placed, confirmation email arrived plus a link to facilitate tracking of my order. Item arrived well packaged, undamaged, exactly as described and of superb quality. If only more companies were this professional. Thank you Sinks-Taps.com, I shall visit you again.”

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Posted 6 years ago

“Good quality product delivery very good”

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Posted 6 years ago

“We are pleased with the tap, seems to be good quality and I love the design and colour”

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Posted 6 years ago

“Tap arrived on time, lovely quality.”

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Posted 6 years ago

“Excellent pre-sales support. Speedy despatch, good delivery communication. Fabulous product. Would definitely recommend sink-taps.com.”

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Posted 6 years ago

“Excellent service, speedy delivery.”

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Posted 6 years ago

“Delivery was fast and well packaged. Very pleased with my sink and taps x”

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Posted 6 years ago

“Product as described, quick delivery. Great value too”

Helpful Report

Posted 6 years ago

“Good value but slow to dispatch, but at least they use a good courier. After having no information after placing orders I contacted to try find out when I could expect delivery but was not helpful. I was told from 3 to 5 days which I already knew. Will use again but keeping customers informed needs improvement.”

Helpful Report

Posted 6 years ago

“Fast service and good communications price was very competitive and delivered very quickly”

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Posted 6 years ago

“great service”

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Posted 6 years ago

“Very helpful team, answered all my queries and got my item delivered to me straight away. Would recommend.”

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Posted 6 years ago

“I bought a tap 4 months ago but due to delay with builders the plumber couldn’t fit it until last week. Unfortunately when we opened the box there was a small part missing. Called them & explained & with no fuss at all the replacement part was delivered the next day - FANTASTIC. GREAT SERVICE”

Helpful Report

Posted 6 years ago

“Read reviews on this Company so felt confident in ordering from them. I felt that the price and product information was what I was looking for. Ordering was easy, kept up to date on delivery which was also good. Looks very nice in the box but unfortunately I cannot comment further as we’ve not had it fitted yet.”

Helpful Report

Posted 6 years ago

“Very pleased with the service received from Sinks.com, very efficient and friendly.”

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Posted 6 years ago

“My order for a blanco sink on line was accepted and I only discovered it was supposedly discontinued when it remained pending after the expected delivery date. I received no information on the matter; the email you said I was sent I did not receive. The replacement reginox sink is disappointing. As fitted above the work top it presents a sharp edge on the work top. It is not satisfactory to have the same design for under and over the work top I am still waiting to have the price refund settled. The only redeeming feature of Sinks and Taps is they did send the replacement sink the next day.”

Helpful Report

Posted 6 years ago

“While my order was being processed the service was excellent but for after service the company is not ofay with the products they sell, the fitting instructions are fine except for one minor point which I raised and had no reply. My particular sink size is 1000X510mm the cut out is 970X480 so this a 15mm bed in area all around the worktop the manufacturer supplies a bedding tape 15mm wide the instructions show this tape is stuck back from the cut out 5mm towards the aperture this allows a bead of sealant all around. My question was does Villeroy & Boch only supply one width of tape my concern is the tape will overhang the cut out by 5mm which is not very good practice. I have not been able to contact Villeroy & Boch a second option would have nice”

Helpful Report

Posted 6 years ago

sinks-taps.com is rated 4.7 based on 5,238 reviews