sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,290 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,290 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality product well made and packaged for prompt delivery.”

Helpful Report

Posted 6 years ago

“Very good quality exactly as described”

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Posted 6 years ago

“Very easy to order. Arrived two days later. Genuine abode filters but cheaper. Highly recommend this company.”

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Posted 6 years ago

“Good quality product as you would expect from a brand, although this company is just the middle man. Poor customer service when enquiring how long my delivery would take, they dont reply to emails so you have to phone and chase them. The 3 stars is for the product I ordered not for the company purchased from.”

Helpful Report

Posted 6 years ago

Dear Mr Dawe Thank you for your feedback. We are a little confused over the points made. You placed the order for a granite sink on the Evening of the 3rd March. Within 2 working days we had inspected the sink and also modified the sink by drilling a tap hole for you (We are not simply a middle-man). The sink was then delivered FREE of CHARGE within just a few days. We receive 1000's of emails each week and sometimes they get caught up in spam or Junk. Many customers also reply to the 'no reply' order confirmation which is not monitored. However, we do show our telephone number very clearly on the website and always recommend calling and speaking to a human being. Many customer don't have any contact numbers for you to call. We prefer to speak to customers and assist with any problems they may have. On the 14th March you telephoned and spoke to a member of the customer service team to advise that you could not find a waste seal for the sink. On the same day we arranged for a replacement waste seal to be posted straight out to you, without any delay. All in all, I think to take a granite sink, drill the tap hole and have it delivered FREE of CHARGE within just a few days is pretty good service. Then on top of that to ensure a lost waste seal is provided FREE of CHARGE and posted the same day is not that bad. If you can offer any ways we could improve this service further, please call us, we are always happy to look at ways of improving our systems.

Posted 6 years ago

“Prompt delivery tap as stated”

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Posted 6 years ago

“I needed some clarification, so spoke to Richard over the phone who answered my query in a matter of seconds. My original order was quickly amended and the goods arrived in a timely manner - excellent service!!”

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Posted 7 years ago

“SPOT ON SERVICE FOR DELIVERY & PRICE GREAT TO DEAL WITH , WOULD RECOMMEND TO ANYONE THINKING OF PURCHASING A NEW TAP”

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Posted 7 years ago

“Happy with product, price & customer service”

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Posted 7 years ago

“Good website, product delivered in adequate packaging to ensure product reached us in good condition. Will use again. Ability to choose sink based on kitchen cabinet size is a great feature I couldn't find on other sites.”

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Posted 7 years ago

“Excellent service with confirmation emails and messages all the way through. A delivery driver who arrived exactly on time to the minute.”

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Posted 7 years ago

“Competitive prices and friendly and efficient service. If you need a new tap for anywhere in the house then make them your first call.”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“I ordered my taps on the 3rd April with it stating delivery within 3 - 5 days, now the 16th no taps and no update????????”

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Posted 7 years ago

“sink looks really nice, not fitted in yet.pity I didn't get my notification till 10.o clock on the night. no phone call on the next day, delivered at 7.45 a m. lucky my wife was in ,can.t expect a 72 year old woman to lug a massive box and check it at the time of delivery though.having said that,it was a quick delivery.”

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Posted 7 years ago

“Taps fitted with no difficulty and look good, Prompt delivery. Very satisfied.”

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Posted 7 years ago

“Superb! Simple to use, informative website followed by simple to use checkout. Telephoned company to seek advice regarding my needs, individual I spoke to was clear, concise, keen to help, knowledgeable and professional throughout the call. Once order was placed, confirmation email arrived plus a link to facilitate tracking of my order. Item arrived well packaged, undamaged, exactly as described and of superb quality. If only more companies were this professional. Thank you Sinks-Taps.com, I shall visit you again.”

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Posted 7 years ago

“Good quality product delivery very good”

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Posted 7 years ago

“We are pleased with the tap, seems to be good quality and I love the design and colour”

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Posted 7 years ago

“Tap arrived on time, lovely quality.”

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Posted 7 years ago

“Excellent pre-sales support. Speedy despatch, good delivery communication. Fabulous product. Would definitely recommend sink-taps.com.”

Helpful Report

Posted 7 years ago

sinks-taps.com is rated 4.7 based on 5,290 reviews