sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,239 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Belfast sink arrived on time, was well -packed and just as described. It looks great in our refurbished kitchen.”

Helpful Report

Posted 10 years ago

“The person I spoke to went out of their way to help me gind a suitable product. I was very impressed with the help I received.”

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Posted 10 years ago

“I struggled to find a replacement tap for a low power system until I found your website, which had just what I wanted and at a good price. Ordering and delivery were straightforward and the tap came well packaged and in A1 condition. I didn't fit the tap, but was advised by my plumber that everything needed to fit the tap was included. Many thanks”

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Posted 10 years ago

“Good quick service and well wrapped item @ a competitive price”

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Posted 10 years ago

“This purchase stood out in that the customer service was actually helpful. Too often these days, this area is where companies do poorly or not at all. After advice, changed from Franke to buying an Abode kitchen tap. So far, this seems to handle our very very hard water and by far is the best constructed in terms of chrome finish and handle motion (comparing to 2 previous taps, one very expensive tap and another cheaper UK). Quick delivery.”

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Posted 10 years ago

“Good service. Came well packaged and on time. Sink looks stunning. Very pleased.”

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Posted 10 years ago

“very pleased with product and service”

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Posted 10 years ago

“Easy transaction”

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Posted 10 years ago

“Quick service and good quality”

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Posted 10 years ago

“Thank you for despatching our waste disposal unit which is in working order. We were very impressed with your delivery service - next day with the driver telephoning us when he would arrive. It was also very entertaining to track where the delivery van was positioned. Full marks.”

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Posted 10 years ago

“I ordered a Bluci Piazza 1 1/2 sink with drainer. I was able to speak to a knowlegible sales assistant and ordered ti via the phone Plenty of time was allowed for the delivery man to bring it in and check it with me. Delivered promptly and on time so couldnt ask for better service.”

Helpful Report

Posted 10 years ago

“This is my second purchase, over a number of years, and I have always found the company quick to respond to the initial telephone call and my order has been processed very promptly. After-sale service has been provided speedily and efficiently. Sinks-taps.com would certainly be my first port of call.”

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Posted 10 years ago

“Fantastic service at a great price”

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Posted 10 years ago

“Excellent informative service. Prompt delivery, very pleased with the Sink and tap. Looks stunning in the kitchen! Highly recommended. !”

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Posted 10 years ago

“Helpful on the phone, good website and advise on the phone. Delivery very straightforward.Would recommend”

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Posted 10 years ago

“I ordered a Reginox 1.5 bowl ceramic sink with tap. It was delivered quickly and well wrapped. It's a lovely product and at the best price I could find.”

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Posted 10 years ago

“Very efficient, good service, delivered on time. Client happy with goods. Can't find a fault. Thank you.”

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Posted 10 years ago

“I was told By sinks-taps that I would need some extra fixings to instal my franke sinks. I was unable to get the sinks fitted as soon as I expected. When the sinks were fitted it transpired that I did not infact need the additional fixings. I contacted sinks-taps as soon as I knew this but they have stated that they are unwilling to refund me as it is outside their returns policy. As a result I am now left with £54 worth of unused and unopened fixings which I have no use for. This is really poor and I would not recommend this firm when their approach is like this.”

Helpful Report

Posted 10 years ago

Dear Mr Kirk. Thank you for your constructive and valuable feedback. Unfortunately as a business we have to have some form of structured returns policy. At the moment it is 14 days which runs inline with the laws surrounding online trading. We are looking at increasing the timescale to possibly 30 days. However, in your case you had the products for almost 3 months so it still wouldn't have been of benefit. In relation to your comment regarding our sales staff telling you that you need a plumbing kit. We never TELL a customer they have to have something we simply recommend all the options. Every sink needs a plumbing kit underneath and we simply advised you that the sink didn't come with one as standard. You then decided to purchase a plumbing kit but ultimately didn't end up using the one you bought. We have taken your comments onboard and will be making spot checks on sales advisors to ensure we continue to achieve our high levels of customer service at all times.

Posted 10 years ago

“Love the tap, especially the pull out hose but it easily looks marked and is hard to get clean.”

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Posted 10 years ago

“Speedy delivery and good prices”

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Posted 10 years ago

sinks-taps.com is rated 4.7 based on 5,239 reviews