sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,294 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Richard is a star. His advice and knowledge was most appreciated and genuine. Hope the after sales is as good as he was. Johanna Cruttenden”

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Posted 8 years ago

“i could get to speak to a person straight away and they were both knowledgeable and efficient. one of the few companies have have delt with recently that had excellent customer service”

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Posted 8 years ago

“What a pleasure to deal with a professional, pleasant sales person! Thank you.”

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Posted 8 years ago

“Keen prices, polite service with good knowledge of the products”

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Posted 8 years ago

“Great range. Helpful staff and cheap international delivery”

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Posted 8 years ago

“Provided the product I had specified and delivered it to my home the very next day.”

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Posted 8 years ago

“Best price, great communication, fast delivery”

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Posted 8 years ago

“Having checked other websites Sinks and Taps saved me money. Also when I phoned to make a further enquiry the salesperson was very well informed about the sink & tap I was buying.”

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Posted 8 years ago

“The product I wanted at a great value price delivered promptly”

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Posted 8 years ago

“The person to whom I spoke seemed very knowledgeable and took time to ensure that I was ordering a suitable product”

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Posted 8 years ago

“Richard was excellent in the phone and very helpful in helping me to decide which waste disposal unit to purchase. Very quick and efficient”

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Posted 8 years ago

“Quick delivery”

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Posted 8 years ago

“I am happy very nice sink.”

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Posted 8 years ago

“Excellent, polite, helpful service. Await delivery of my sink and taps with anticipation!”

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Posted 8 years ago

“Fast and very efficient service”

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Posted 8 years ago

“Selection on the website was impressive. Easy toordering the products. You could change the dates of delivery which was very helpful. Good quality products. Very happy .”

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Posted 8 years ago

“A good range of taps to choose from with a spread of prices made choosing something of a challenge. Once chosen the payment and delivery processes were found to be efficient and first class.”

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Posted 8 years ago

“Efficient web site, efficient service, good price, efficient delivery, product just what we wanted.”

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Posted 8 years ago

“Dear Richard, I contacted your colleague to verify if the product I purchased online is indeed a Reginox product. No where on the package and on the technical description the product brand is mentioned whilst the technical description online does clearly show the Reginox sign. I only called to verify and your colleague reacted offended and mention in his own words that I am accusing Kad Group Limited of fraud. Your colleague has reacted unprofessionally and was rude, it was a highly unpleasant telephone conversation. He did not even had the courtesy to email me personally. An apology would be in its please. Kind regards Michael”

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Posted 8 years ago

Dear Michael. Firstly may I apologise if you felt your call was not dealt with in the correct manner. I have met with Simon who took your call and he did confirm he asked you whether you thought the product we sent you was a counterfeit item as you were questioning the fact the product came in plain packaging. I really don't think he meant this in a way that you thought and was trying to clarify your concern. The technical specification sheet online has been produced by our own in-house marketing team as Reginox do not actually produce anything. However, I can see how you would look at this and then see the item was delivered in a plain box and clearly didn't have any Reginox branding. We are a business that has supplied 100,000's of customers over the years and it is always disappointing to receive a negative review. I have spoken to Simon and made him aware that he must deliver his comments and questions in such a way that the customer understands and doesn't take offence too. I will also send an email to Reginox to see if they are willing to re-box all their waste adaptors or at least put a Reginox sticker on them. In the meantime, please accept my sincere apologies and I hope this experience hasn't stopped you potentially trying us again in the future. Kind regards, Richard.

Posted 8 years ago

“There was a delay in supplying my original order due to manufacturer delays. As the sink is required as a matter of urgency, customer services (Richard) looked up a comparable product and arranged delivery so that it will arrive in the next couple of days, at no extra cost to me.”

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Posted 8 years ago

sinks-taps.com is rated 4.7 based on 5,294 reviews