Ms.
I'm revising my previous review now that the tap I purchased has been installed. I purchased a Blanco MIDA-S, which was advertised as a "Kitchen Tap with Pull Out Spray", but in fact "Pull Out SPOUT" would have been a more accurate description, as although there is a hose to extend the spout, there is no dedicated spray function. I discovered this only after the kitchen work was completed when I attempted to use the tap for the first time. I contacted SinksandTaps about this and their response can be summarized as follows: 1. The tap has an aerator on the nozzle, so that means the normal water jet is technically also a "spray". 2. I should have known from looking at the photo of the tap that there was no switchable on/off spray function as there was no extra lever. (I explained that my previous spray tap had been operated simply by pulling down on the head, so not all sprayer taps necessarily have an extra lever.) 3. The information about the tap's features is supplied by the manufacturer so I should complain to the manufacturer. 4. As I had already had the tap installed and they only offer a two-week return window in any case, i.e., the bare minimum requirements of the consumer contracts (distance selling regulations), it's basically my tough luck for ordering the wrong product. (I purchased the tap about six weeks ago as part of a kitchen re-fit, so it was only installed and ready to test this week.) I don't think I'm unreasonable in expecting a "pull out spray" to actually spray in a different way to the regular flow of water. I note that on Amazon this exact same tap is advertised as having a "pull out spout", which I believe is a more accurate description. After checking Google shopping I note that other taps that do not have a separate spray function are advertised as alternately having a "pull-out spout" or "pull-out faucet". I would suggest that SinksandTaps should revise the wording on their advertising in order not to confuse potential customers. Unfortunately for me, I am now stuck with a tap that does not suit my needs and a supplier that is not interested in offering any solution.
6 years ago
Read sinks-taps.com Reviews
sinks-taps.com has a 4.7 average rating from 4,964 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial