Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,440 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,440 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 11th February 2026

632

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company to deal with,they make you feel normal about wearing wigs which helps confidence”

Helpful Report

Thank you Tina for your excellent review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase and experience with us! All the best to you, SW Team

“I was pleased with quality of the wig but the color was wrong. Be careful with photos as they are not always indicative of the color. BUT, BIGGEST disappointment was that I could not return it. BEWARE THAT IF YOU ARE NOT LIVING IN THE UK YOU CANNOT RETURN THE WIG. Perhaps this was in the fine print but I didn't see it. When I spoke with someone by phone asking about ordering from France and they said it was easy to do but that there would be customs duty. Fair enough BUT WHY NOT TELL ME THE WIG COULD NOT BE RETURNED. WASTE OF NEARLY 100 pounds.”

Helpful Report

Hello Rose, and thank you for your review. We are first of all sorry to hear that you were unhappy with your purchase from us. We do try to inform our customers as much as possible of our Terms and Conditions, so we are incredibly sorry this information was not clear for you. If we can be of any assistance in the future, please do contact us. SW Team

“I had a great experience ordering from Simply Wigs. The website is clear and easy to use. Communication was prompt and reassuring. I purchased a few items, and to my relief, the refund process was straight forward and prompt. All in all, Simply Wigs are a great company to deal with. This is so important when dealing with the emotional issue of hair loss. I can wholeheartedly recommend them. Thank you very much Simply Wigs.”

Helpful Report

Thank you Rana for taking the time to review your experience with us! We are so delighted to hear you found the website user-friendly, and you would be happy to recommend our services to others :) It really is music to our ears to hear that customers have found comfort in ordering from us, as we do understand how difficult hair loss can be. We do hope to be hearing from you again soon, SW Team x

“Quick easy to order, parcel arrived quickly”

Helpful Report

Thank you Jacqueline for your fab review, we really do appreciate it! We do hope to hear from you again soon, SW Team

“Always order from simply wigs never had a problem”

Helpful Report

Thank you Yvonne for your kind review, we really do appreciate this. All the best to you, SW Team

“Nice pony tail delivered in a few days”

Helpful Report

Thank you Ann for your fab review! We are so delighted to hear you are happy with your purchase :) All the best, SW Team

“Trial and error with these transfer eyebrows...but dont look too bad...when mastered”

Helpful Report

Thank you for your review, we do appreciate this! We do understand that the transfer brows can be tricky to apply, so if you do need any help, please do contact us :) All the best, SW Team

“I have not received my wig and would like my money refunded please”

Helpful Report

Hello Mary. Thank you for your review. I can see that your order has now been delivered. Please do contact us if you require any assistance in the future. SW Team

“I was impressed with the colour match it was perfect, unfortunately I have returned the topper as it just didn’t blend with my very fine hair. Very well made and realistic, would have been perfect if my hair had been stronger.”

Helpful Report

Thank you Marion for your kind words. We are sorry to hear that the item was unsuitable for you, but it's lovely to know the colour match was perfect! if you require any assistance in choosing an alternative, please do let me know :) SW Team

“Have changed the style of mine this time love them even more”

Helpful Report

Thank you Kathleen for your fab review, we really do appreciate it! We are so delighted to hear you are happy with your new look! All the best, SW Team x

“Excellent quality, ideal to help my wife through the problems caused by her chemo treatment , also a very reasonable price compared to many other wig suppliers we visited online. The back up service supply system was also very efficient, items arrived within a couple of days.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience, and your wife is happy with her new style :) If you do require any assistance in the future, please do contact us on 01484 844557, we are always here to help. SW Team x

“So glad I purchased from Simply wigs. The whole experience was great.”

Helpful Report

Thank you Samantha for your lovely words! We are so delighted to hear that you have enjoyed your Simply Wigs experience! All the best, SW Team :)

“Excellent. Efficient, friendly service as usual. Thank you.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We do hope to hear from you again soon, SW Team! x

“Arrived promptly and looks good.”

Helpful Report

Thank you for your fab review, we really do appreciate it! We are so delighted to hear that you are happy with your purchase :) All the best, SW Team

“A lot of money for a very straggly hair piece.Not very well made.Colours terrible dose not match at all.I ordered 2 big mistake.”

Helpful Report

Hello Deborah. Thank you for your feedback. We are sorry to hear that you were unhappy with your purchase. We do allow our customers 14 days to return unsuitable items back to us? If you require any assistance, please do contact us on 01484 844557. SW Team

“Pleased with the hair piece Becca has been extremely helpful as they are discontinuing this one &she has made alternative suggestions which is very helpful A great team !!!”

Helpful Report

Thank you Gill for your kind words, we really do appreciate it. Becca is always going above and beyond for her customers, so she will be delighted to hear you are happy with the alternative! We will be sure to pass on your thanks :) All the best, SW Team x

“I was very pleased with my new wig because I am at rather a transition stage . I've always had a blonde pixie and now I'm thinking I'm a bit old to be a blonde bombshell I tried a much more ashy colour . I also felt like a little bit more length and both these choices have proved lucky . I now have a Natural Image wig in Platinun mist and I like it .”

Helpful Report

Thank you Carol for your wonderful review, we really do appreciate it. It's so lovely to know that you have now found a style most suitable for you, and the colour Platinum Mist suits your needs! If you require any assistance in the future, please do contact us on 01484 844557, we are always here to help. SW Team

“Simply Wigs are the only wig website that I use as they are totally trustworthy with good quality products at a reasonable price. The customer services are always very helpful. I find their website very user friendly and fun.”

Helpful Report

Thank you for your kind words, we really do appreciate it. I's so lovely to know that you have trust in Simply Wigs to order, and you find the Customer Service Team helpful :) All the best to you, SW Team.

“The April is an easy, natural looking and comfortable wig to wear with no trimming required. Delivery was also super quick. Thanks, SW.”

Helpful Report

Thank you for your fab review, we really do appreciate it. It's so lovely to know that the April wig is perfect straight out of the box for you! We do hope to hear from you again soon, SW Team

“Excellent service very good price for the wigs com paired with some sights”

Helpful Report

Thank you for your excellent review! It's so lovely to know that you have enjoyed your Simply Wigs experience :) All the best, SW Team

Simply Wigs is rated 4.8 based on 14,440 reviews