Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,310 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,310 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 29th October 2026

625

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought several wigs from Simply Wigs and have found their staff and customer service to be excellent. Earlier in the year I started to lose my hair through stress and menopause and was feeling desperate as I was due to marry in the summer. I phoned the company and went through some wigs with the lady and was pleased with the wig I was sent and further wigs from them. The wigs are in excellent condition and packaged beautifully along with a little chocolate gift. I was worried about the stigma of wearing a wig but with help from Simply Wigs I have learnt to embrace it and enjoy different looks and styles. My husband says he loves them and never knows what look he is coming home to!”

Helpful Report

Thank you for taking the time to write your review, we really do appreciate it. Our Customer Service team are always going above and beyond for their customers' needs, so they will be delighted to hear you have enjoyed your experience with us, and love your new styles! Hope you both have a lovely weekend :) All the best, SW Team x

“Fabulous sensitive staff to deal with. Beautiful packaging and a chocolate to boot. Good quality head wear that I will be proud to wear and feel a million dollars”

Helpful Report

Thank you Linda for your kind review, we really do appreciate it. We are so delighted to hear you are happy with your experience with us, and love your new look! We will be sure to pass on your lovely comments to the Customer Service Team :) All the best to you, SW Team x

“This is the most beautifully made GABOR synthetic wig.. so natural looking and the colour GOLDEN WHEAT is a perfect match gor my own colour. Thank you Simply Wigs. And GABOR! So happy! Xx”

Helpful Report

Thank you Brenda for your brill review, we really do appreciate it! We are so delighted to hear you are happy with your recent purchase, and the colour is a perfect match :) Hope you have a fab weekend, SW Team x

“Really nice. My only complaint is the riot is maybe a bit khaki and dark. But the quality is great”

Helpful Report

Thank you Coral for your feedback, we really do appreciate it! If you do have any queries over the colour, please do not hesitate to contact us on 01484 844557 :) All the best to you, SW Team

“As usual, an excellent, streamlined service from online order to delivery. Kept informed all the way.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We are so delighted to hear you are happy with your recent Simply Wigs experience :) All the best to you, SW Team

“Very good.”

Helpful Report

Thank you for your brill review, it is much appreciated! SW Team :)

“Fast reliable service”

Helpful Report

Thank you Sheila for your fab review, we really do appreciate it! All the best to you, SW Team

“I always use Simply Wigs for my hair/headwear purchases. They are trustworthy, prompt to deliver and their customer services are friendly and helpful.”

Helpful Report

Thank you Anita for your kind words. Our Customer Service team are always going above and beyond for their customers, so it really is lovely to know you are happy with your experience :) All the best to you, SW Team

“Good quality for money; this is a second purchase 👍”

Helpful Report

Thank you Lynne for your wonderful review! It's so lovely to know you have enjoyed your recent purchases :) All the best to you, SW Team

“I have used Simply Wigs several times, both by mail order and collecting from the shop in person. Whether by phone or in person, the staff are always helpful with their advice and very welcoming amd courteous. Sadly I had to return my last wig as it wasn't suitable for me but the returns procedure was quick and simple. Highly recommended.”

Helpful Report

Thank you David for your lovely review, and for recommending us - we really do appreciate it. We are so delighted to hear you have enjoyed your experience in both the shop and online service! The Simply Wigs team are always happy to assist their customers, so we will be sure to pass on your kind words. We do hope to hear from you again soon, SW Team x

“I have alopecia and over the years have ordered 6 wigs from Simply Wigs, two were not quite right for me and I was able to return them with no problem. The four I kept were fantastic and I am often complimented on them, especially the lace fronted ones - people just don't believe I am wearing a wig.”

Helpful Report

Thank you Mags for your brill review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience over the years, and have kept four styles (which seem to be perfect for you!). We do hope you enjoy the rest of your day, SW Team :)

“Always very pleased with items I buy from Simply Wigs”

Helpful Report

Thank you Karen for your fab review, we really do appreciate it! We are so happy to know you have been pleased with your purchases. All the best to you, SW Team x

“Hi, Thank you for the wig, but most beautiful is Ferrero Rocher, I really love the wigs I order from you, I will continue to do that. I live in Slough I wish you had an office on this side of UK so that I can visit your shop and see more of styles. Warm regards Ninni Mattoo”

Helpful Report

Thank you Ninni for your lovely words, we really do appreciate it. We are so delighted to hear you have loved your Simply Wigs experience, and enjoyed the chocolate treat! If you are ever visiting near us, please do contact us on 01484 840100 to book an appointment :) All the best to you, SW Team

“Quick and efficient service, unfortunately thr wig I ordered was the wrong colour for me. Great customer service”

Helpful Report

Thank you Louise for your fab review! It's so lovely to know the Customer Service team could be of assistance - we will be sure to pass on your comments :) If you require any assistance in choosing an alternative, please do contact us. All the best, SW Team

“Very pleased with products and service. There was a delay in the supply of the wig and I was emailed right away to let me know. Issue soon sorted.”

Helpful Report

Thank you Pauline for your kind review, we really do appreciate it. We are so delighted to hear that you are happy with your recent Simply Wigs experience! All the best to you, SW Team

“Best customer service ever. I have recommended them to all my family and friends.”

Helpful Report

Thank you Karen for your lovely review, and for recommending us - we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“Great service and wonderful wig, very happy and will buy more. Thanks”

Helpful Report

Thank you Shirley for your lovely review, we really do appreciate it. We do look forward to hearing from you again! All the best, SW Team

“Brilliant, can’t fault in anyway”

Helpful Report

Thank you for your brill review, we really do appreciate it! We do hope you enjoy the rest of your day, SW Team x

“I ORDERED A GESELLLE MAYER WIG FROM YOU AS IVE HAD ONE MOREOR LESS THE SAME MAKE AND COLOUR AND I KNOW THEY ARE ECEPTIONAL IN QUALITY AND. COLOUR , AND NEVER HAD ANY PROBLEMS WITH IT , THE MATERIALS USED ARE GOOD AS THE DONT MAKE YOUR HEAD ITCH NOT LIKE CHEAP WIGS ,IT TOOK A LITTLE LONGER FOR DELIVERY THAN EXPECTED BUT WAS WELL WORTH THE WAIT ,,,, AS A CUSTOMER OF SIMPLY WIGS THANK YOU ,,,, I WOULD HIGHLY RECCOMEND THIS. OMPANY”

Helpful Report

Thank you Patricia for taking the time to review your experience with us, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase, and seems to be perfect for you! It's also wonderful to know you would recommend us to others - we will be sure to pass on your kind words to the Customer Service team. All the best to you, SW Team x

“I bought the Hillary Moonlight wig recently, and the staff were so helpful on the phone. I have several lovely ladies' wigs from Simplywigs. When it arrived I was really loving the style and colour. It is grey with a slight bluish tinge but only slight and fitted me beautifully. I was able to style it easily to make me look and feel very feminine indeed. It felt really comfortable on, and I could not wait to go out wearing it, which I did today. Got a few admiring glances, and definitely keeping it. A lovely style and fitted me like a glove !”

Helpful Report

Thank you Rachael for taking the time to review your recent experience with us, we really do appreciate it! The Customer Service team are always happy to assist with their customers' needs, so we will be sure to pass on your wonderful words. It is also lovely to know that you are happy with your new look, and fits you perfectly :) We do hope you enjoy the rest of your day, SW Team x

Simply Wigs is rated 4.8 based on 15,310 reviews