Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,327 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,327 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have androgentic alopecia and have bought several wigs from Simply on line. Great choice and fast delivery. I cannot see myself buying anywhere else.”

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Thank you for your review, I am so pleased you are happy with the service from Simply Wigs! SW Team x

“I love my wig! Everyone has admired it and 'wants one'! It will boost my morale on the rest of my Cancer journey. Thank you.”

Simply Wigs 5 star review on 13th May 2025

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Thank you for your review and showing your fabulous photo! You look amazing. :) SW Team x

“I have used Simply Wigs for some years and find their service impeccable. They are friendly and helpful. When I have wanted to change to a different wig, they allowed me to return those I didn't like.”

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Thank you for your review, Sheila! I am so pleased that you have found our service impeccable and flexible! SW Team

“Service was good. Had many positive remarks from friends about the style and looks of the wig. Thank you.”

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Thank you for your review. I am so pleased you have received lots of positive comments. SW Team x

“Perfect style, high-quality wigs, and outstanding service! I couldn’t be happier with my Simply Wigs experience. The wigs I ordered are not only stylish but also of exceptional quality. The team is both friendly and professional, making the whole process smooth and enjoyable. Highly recommended!”

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Thank you for your fab review! I am so pleased that you are happy with your purchase and with the experience you have had with Simply Wigs as a whole. We really do appreciate it. SW Team x

“Another successful purchase, always speedy delivery and very helpful if you have any queries. Great company”

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Thank you for your fab review! So pleased to hear you are happy with our service. SW Team x

“Very pleased with the service I got unfortunately the wig didn’t suit I sent back and was refunded in a few days over than that I have no complaints”

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Thank you for your review! I am pleased that you were happy with our service and efficiency. :) SW Team

“The one I have received needs cutting. The other one hasn’t arrived yet”

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Thank you for your review! If you do need anything further, please do contact our friendly Customer Services team. SW Team x

“Brilliant service and very quick delivery.wig is good quality and comfortable.Lovedthe chocolate sent with it a very nice touch”

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Thank you for your kind review! I am so pleased you loved your order and the chocolate :) SW Team

“I suffer from Alopecia and hid my head in scarves and turbans….but this little wig is just great! Glazed vanilla…but have another one slightly darker. I wear a wig as others chose a handbag shoes or an other accessory…to match my outfit, season or my mood! #PROUDTOWEARAWIG Big thank you to Simply Wigs 😊”

Simply Wigs 5 star review on 12th May 2025

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Thank you for your fantastic review. You look amazing in the Glazed Vanilla shade. :) It is great being able to switch up your colour as and when you need to. SW Team x

“I do my ordering over the phone and speak to a very helpful and polite lady. It is great to have the human contact instead of a mechanical voice. Also helpful to see the order being tracked. It arrived on time. Thank you. Anne W”

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Thank you for your lovely review, Anne. Our team are always on hand to help with your ordering needs, or just if you fancy a nice chat! SW Team x

“Exceptional customer service from a team that are knowledgable, helpful, empathetic and fun. Really comprehensive range of wigs with frequent good offers and you can send in a story or photo for bonus discount. Delivery prompt & easy returns. Thank You Simply Wigs”

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Thank you for your fab review, Lynn! Our Customer Services team aim to provide excellent and caring service; they will be delighted to read your kind words. SW Team x

“Excellent company, efficient and great customer service 😁”

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Thank you for your kind words! We really do appreciate it :) SW Team x

“Very happy with this hair piece,have bought numerous ones over the years.Just pop on in the morning and your ready to go.Hope they don't stop making this one asi would be devastated.Good communication and super fast delivery.Thank You.”

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Thank you for your review. Hairpieces are fabulous for a quick and easy style-up! The SW Team x

“This is my second purchase of the Raquel Welch winner wig this time the golden wheat shadow shade. I am highly delighted with its colour, style and fit and find it very comfortable. It was delivered within the week, again beautifully gift boxed (with chocolate😀). I am really pleased I have discovered Simply Wigs. I highly recommend them and their products and I will be back for more. Thank you for being there 💐 Kind regards Gaynor C”

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What a wonderful review from a Simply Lovely customer! Thank you, The SW Team x

“Lovely customer service , thank you”

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Thank you for your lovely review. We are thrilled that you were happy with our service! The SW Team x

“Your wigs are ace. I've lost so much hair. Just about to get my third.”

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We love that you love our wigs! Thank you for your fabulous feedback. The SW Team X

“Excellent company. Service is always first class. Thank you simply wigs.”

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Fabulous review, thank you so much! The SW Team x

“I have always been very happy with the quality of the wigs I have had, but the support that EmmaJay and Becca give to customers is over and above what they need to do. They both gave been sohelpfulland kind, nothing his ever too much trouble for them. A real asset to the company”

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Thank you for leaving us such a wonderful review! The SW Team x

“Very easy website to negotiate. Ordering simple, delivery reasonable.”

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Simply Wigs is rated 4.8 based on 14,327 reviews