Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,882 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,882 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 16th February 2026

623

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I feel safe in Simply Wigs Handsand I trust the quality of the products.”

Helpful Report

Thank you for the 5 star review. It so lovey to hear that you feel safe in our hands. We are always here to help! SW Team x

“Simply wonderful!!!...very lovely to receive the wigs...many thanks”

Simply Wigs 5 star review on 16th June 2025

Helpful Report

Denise you look absolutely Stunning! We are so pleased that you are delighted with your purchase and we can see why! Thank you for your lovely review! SW Team x

“As usual I recieved my order which was beautifully packaged and a thoughtful sweet treat too!”

Helpful Report

5 Stars! Thank you! We are delighted to hear you enjoyed your purchase .......and the chocolate! SW Team x

“Ellen Willie wigs are not as good as they used to be,the front never lays correct”

Helpful Report

Hi Tina, thank you for your review, we will pass your feedback on to Ellen Wille. As a valued customer we do hope that you will be in touch and let us help resolve any issues. SW Team x

“Simply Wigs is an excellent company without reservation. However the last wig I recently purchased bore no resemblance to the photo on line and I returned it immediately. I received a refund within a day of returning it which was great. I would also like to see more new wigs in your range to chose from with more modern styles as the same old styles have been around for a long time now.”

Helpful Report

Thank you for your 5 Star Review! Glad to hear we were able to resolve your issues quickly. Keep an eye on the Homepage, new styles appear there! SW Team x

“Excellent service as always. I am very happy with the speed to ordering and delivery”

Helpful Report

Thank you for the 5 Stars! Always nice to hear when someone has received excellent service! SW Team x

“Fast response. Items packaged very well. Excellent service.”

Helpful Report

Thank you for the 5 stars! So pleased you are happy! SW Team x

“Very pleased with my purchase get lots of compliments v when wearing it very comfortable to wear .”

Helpful Report

Thank you for your 5 Star Review! Fantastic that you are getting loads of Compliments! SW Team x

“I have bought the Gem human Hair wigs over a number of years now they are fantastic and look like my own hair , I’m so happy to have found these wigs at Simply , they are rather expensive but well worth the money. My confidence has improved 10 fold and the beauty is no one knows it’s not my own hair. For any one who isn’t sure give them a ring the staff are amazing and make you feel at ease, give them a ring and they will help you all they can”

Helpful Report

Thank you for your lovely review. We are so pleased to hear that you are feeling confident! The Gem is beautiful, we are so glad you have found a wonderful new style. Also good to hear that you have had a pleasant experience with us, always here to help! SW Team x

“Very god service . Lovely wig but unfortunately l did not suit it l therefore had to return it . The return process was very easy with a quick refund.”

Helpful Report

Thank you for your 5 Star Review! If you need any assistance choosing a new style please do get in touch and we would be happy to help! SW Team x

“I have been using Simply wigs for about 7years and only a couple of problems which the customer service sorted straight away, I will continue with them they are amazing.”

Helpful Report

Thank you for your 5 Star review. It is lovely to hear you have been with us for so long and so pleased that we have always been able to help. SW Team x

“I buy my wigs from Simply Wigs when they have their brilliant offers on as I'm a pensioner and money is tight. They are so helpful and if I've to return a wig when I try it and dont suit the colour there's no problem in sending it back and exchanging it for a more suitable colour. Their prices are very competitive too x”

Helpful Report

Thank you for your wonderful review, we are so pleased that your experience with Simply Wigs has been a good one. We are always here to help! SW Team x

“Very pleased with my topper. It's the 2nd one I've had.”

Helpful Report

Thank you for your 5 star Review. We are happy to hear that you are so pleased with your style! SW Team x

“My purchase arrived promptly and was excellent quality, beautifully presented in the box. Liked the chocolate included, a really nice touch. Thank you!”

Helpful Report

We are pleased to hear you have had a good experience with Simply Wigs, and that you enjoyed the chocolate! Thank you for your 5 star Review! SW Team x

“I am delighted with my new wig and the service I received from Simply Wigs. What a lovely company to deal with. My wig was beautifully packaged and the chocolate in the box was a nice touch. I twice contacted the service department with some questions before buying and the ladies I spoke to couldn't have been more helpful. A very nice experience all round.”

Helpful Report

Thank you for your fabulous review, we are so pleased to hear that you have had a lovely experience with the SW Team. Glad you enjoyed the chocolate! SW Team x

“SIMPLY WIGS staff have always been friendly and ..helpful in choosing which wig for me..whether its to do with colour or style.. thank you.”

Helpful Report

Thank you for your 5 Star Review, we are always here to help! SW Teamx

“Yes I found going to your store very good so friendly and helpful and also when speaking to someone on the phone that was equally as helpful. Just wish I I were closer so I could get Nora advice on hair pieces. So thank you simply wigs.”

Helpful Report

Hello Patricia, Thank you for your fabulous review! I am so pleased that you enjoyed your visit with us. If you do need any help with hairpieces just give our lovely a customer services team a call on 01484 844 557! Love, the SW Team x

“I am very happy with simply wigs. Since I started using them I've not used any other. Very happy with the products. Simply wigs go above and beyond to help, they have matched a colour for me, also I was going on holiday wanted a particular wig and they put it on hold for me and sent as soon as I got home. They are so very helpful. I am to old to remember names but everyone I have spoken to are lovely. Thank goodness for simply wigs. The girls are lovely.”

Helpful Report

Thank you for your amazing review Eileen. Its great to know that our customer service team have helped you with your orders! They will be over the moon to hear this! Love the SW Team x

“Fabulous company with friendly staff who offer help and guidance when choosing a wig. If the wig is unsuitable there returns policy is seemless. Wide range of wigs to choose from.”

Helpful Report

Hello Irene, Thank you for your wonderful review and kind words! The SW Team x

“Great service,great people.”

Helpful Report

Thank you for the great 5 star review Lindsay! The SW Team x

Simply Wigs is rated 4.8 based on 14,882 reviews