Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,882 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,882 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 16th February 2026

623

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service from start to finish thanks”

Helpful Report

Thank you for your 5 star review! SW Team

“Unfortunately my purchase was not suitable for me this time , great wig , great packaging and great customer service, will definitely use again.”

Helpful Report

Thank you for your fab review! It can be incredibly frustrating when your order is not suitable. Our team are always here to assist you where required. :) SW Team

“I have been shopping with Simply Wigs for some years now and they have never once disappointed me. They always keep you updated on how your order is proceeding and all contact is kind, helpful and always cheery! Keep on doing what you are doing, great company. 🙂”

Helpful Report

Thank you for your lovely review. :) We really do appreciate all of your kind feedback!

“Simply Wigs are such a great team of amazing people , l have had Wigs from them for several years now and I can't recommend them highly enough , I feel like they are my friends, so kind and helpful always make sure we are happy customers. With Kind regards Helen C”

Simply Wigs 5 star review on 5th June 2025

Helpful Report

Thank you so much Helen, for your fantastic review. Our team love speaking to you when you call and are always here for a friendly chat. :) You look amazing in your photograph! Love SW Team x

“Pleased with this wig, would have liked it just a little less dark at roots and thought about exchanging it but in the end decided to keep as it was a good fit and liked the style. Will definitely buy another from Simply Wigs if necessary, they were very helpful, but maybe need more discussion on colour choice as from a picture not so easy, the style however pretty accurate although did trim around fringe and sides.”

Helpful Report

Thank you for your review. It can be incredibly difficult purchasing styles online! Our team are always on hand to provide assistance on colours and styles. Hopefully, we can find you something perfect. :) SW Team

“The wig is an excellent product it was well packaged .And nicely presented. The quality of the wig is excellent and looks as if it my own hair. I will definitely be buying another wig from this delightful company.”

Helpful Report

Thank you for your fantastic review. We are so pleased you are delighted with your order. :) SW Team

“I have been purchasing wigs from simply wigs for a few years now and the customer service is second to none🥰.Highly recommend them and would not look elsewhere.”

Helpful Report

Thank you for your review, Ann! We really do appreciate your repeat custom and kind words. SW Team

“Am a repeat buyer from Simply Wigs. Have never had an issue with any purchase. Love the offers”

Helpful Report

Thank you for your repeat custom and taking the time to leave a positive review! SW Team

““ABSOLUTELY FABULOUS” The Customer Service is the very best, kind, caring and compassionate. The knowledge of all the wigs is exceptional. It is a real pleasure dealing with Simply Wigs - They really do make a difficult and upsetting situation more positive. I have bought several wigs from Simply Wigs now - all excellent quality and all look lovely. Has improved my confidence 100%. I thoroughly recommend Simply Wigs to anyone needing a wig for whatever reason they are “Simply The Best” out there. Don’t hesitate to give them a call or take your time browsing their amazing collection. Wishing you all well at Simply Wigs for improving the quality of my life immensely!”

Helpful Report

Thank you so much for your kind and fabulous review. We are so pleased that you have found positivity and confidence with your new hairstyles! Our team are always here to try and make your wig-wearing journey that little bit easier and less scary. We really do appreciate your heartfelt review. Love SW Team x

“All good - thanks. Great product and quick service. Great customer service too.”

Helpful Report

Thank you for your fab review! SW Team

“Very quick delivery, good product, would recommend.”

Helpful Report

Thank you for your review and recommendation. :) SW Team

“I just want to say how helpful and sympathetic the staff are - I had to return a wig which really wasn't suitable , and they were so nice. I am now going to re-order a wig I have had previously, and trust! It will be with them”

Helpful Report

Thank you for your kind feedback. Our team will always assist you, as much as possible :) SW Team

“Very helpful and pleasant to deal with. Exceptional.”

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Thank you for your 5 star review and kind words! SW Team x

“Great service, product beautifully wrapped. Little chocolate gift a nice touch.”

Helpful Report

Thank you for your fab review. We are so pleased you loved the packaging and little treat. :) SW Team

“I have used Simply Wigs for several years now following a medical diagnosis of ongoing alopecia and have always found them to be very very helpful efficient and their prices and offers are so much better than a lot of other websites - hence my return to them each time I need a new wig! I l have found the other aspects of their website very hepful too - nice to know that there are many other people just like me "out there". A good testimony for any company is returning customers - and Simply Wigs has this effect. A big thank you to them.”

Helpful Report

Thank you for your kind review. We are so pleased to hear that you found our team and the website helpful. We are always here to assist our lovely customers as much as we can! Thank you for being a loyal customer. SW Team x

“Easy to order and shipped in a timely manner”

Helpful Report

Thank you for your fab review :) SW Team

“I have always found Simply Wigs to be very helpful. If I've sent a Sample of my hair colour or now just a photo of my hair, they matched it up carefully. The service is usually very quick, unless the item is not in stock. I've been very happy with them.”

Helpful Report

Thank you for your 5 star review! We are always working hard to assist our lovely customers the best we can. We are so pleased you have been happy with the service provided. SW Team x

“Helpful staff,who knows their product.Great experience.Thank you.”

Helpful Report

Thank you for your kind feedback, our team will be delighted to read your review :) SW Team

“Fast delivery great prices and range of wigs”

Helpful Report

Thank you for your fab review :) SW Team

“Service is prompt and wigs are beautiful. I would recommend your company to anyone looking for a wig.”

Helpful Report

Thank you for your kind review and recommendation! :) SW Team x

Simply Wigs is rated 4.8 based on 14,882 reviews