Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,354 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,354 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really happy to visit the shop and to have an opportunity to try on wigs and look at books to see the designs. I had individual attention and advice and it was a pleasant experience. I also received the wig quickly.”

Helpful Report

Thank you Angela for your kind review! We're so happy to hear you have enjoyed your Simply Wigs experience :) All the best to you, SW Team

“Always delivered on time, always to the same high standard, return label which has never been necessary, and always accompanied by a lovely Ferrero rocher chocolate, a very happy customer, thank you.”

Helpful Report

Thank you Venas for your kind words, we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience! We do hope to hear from you again soon, SW Team x

“Simply wigs have a brilliant selection of wigs with support from a kind, supportive and knowledgeable customer service team.”

Helpful Report

Thank you for your brill review! The team are always happy to assist, so it's wonderful to know you have enjoyed your Simply Wigs experience :) All the best to you, SW Team

“Perfect transaction.. Quick delivery.. very pleased.. Thank you!”

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Thank you for your brill review! It's lovely to know you have enjoyed your experience with us. All the best, SW Team

“It was a pretty turban but it arrived far too late. I was told 2-3 week delivery but it was almost 8 weeks and therefore didn’t arrive in time for the end. Returned.”

Helpful Report

Thank you Amanda for your feedback. We're sorry to hear you had experienced some delays on your order, and was not with you in time of requirement. If you do wish to discuss stock in the future, please do not hesitate to contact us prior to purchasing. All the best, SW Team

“Very pleased with my new wig which arrived just before Christmas which made my day as I had left it a bit late to order. Thank you so much for your prompt ordering as I know it came from Germany. Have gone for a shorter style this time and everyone likes it 👍”

Helpful Report

Thank you for your brill review, we really do appreciate it. We're so happy to hear you received your order in time for the Christmas celebrations! All the best to you, SW Team

“I love the Simply Wigs experience. I'm not happy about losing my hair. I have Alopecia Universalis, but I am so happy that I have the help and advice given to me by the people at Simply Wigs. They have lots of experience and their advice to me over the past 2 years has been invaluable. Starting out wearing wigs can be a daunting journey. In the past I haven't always chosen the right wig for me, but with Simply Wigs return policy, I have finally found what I think is the best style for me. Thank you, Simply Wigs, for being there with me on my journey.”

Helpful Report

Thank you Phyllis for taking the time to write your review, we really do appreciate it, We are so delighted to hear you have enjoyed your Simply Wigs experience, and have finally found the perfect one for you! if you require any assistance in the future, please do contact us :) Love, SW Team x

“Simply Wigs are wonderful. They have been so patient with me, because I am new to wigs, and have not made great choices for my head, and had to return the wigs I've ordered. I am saving up for one I have chosen, which I think will be better suited, so thank you for bearing with me. I think the next order I place will be a keeper. Your customer service is brilliant.”

Helpful Report

Thank you Gillian for your brilliant review, we really do appreciate it. We do know how difficult it can be purchasing online, so it really is lovely to know you got the advice you required :) Please do let us know how you get on with your next purchase! All the best, SW Team

“My first wig purchase from Simply Wigs and I’m very impressed. The site gives such comprehensive information, making it much easier to choose. Also being able to return one that just wasn’t right for me was helpful too. Items arrived quickly and postage costs were very reasonable too and my refund was processed promptly. Thank you Simply Wigs, I’ll be back!”

Helpful Report

Thank you for your fab review, we really do appreciate it. It's lovely to know you have enjoyed your Simply Wigs experience! If you require any assistance in choosing an alternative, please do let us know :) Love, SW Team

“excellent quality and regular updates, will definitely be buying from you again,”

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Thank you Jacki for your excellent review, we really do appreciate it! It's wonderful to know you are happy to visit us again :) All the best to you, SW Team

“Simply Wigs in my opinion are simply the best! Great customer service and a wonderful selection of wigs. I just wish there were a branch neat me.”

Simply Wigs 5 star review on 16th January 2025

Helpful Report

Thank you Pat for your kind words, and for sharing your purchase with us - you look amazing! If you are ever visiting more local to us, we are more than happy to organise an appointment with you :) All the best to you, SW Team

“Always prompt and excellent service”

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Thank you Marianne for your excellent review! We do hope to hear from you again, SW Team x

“Customer service was excellent. Love the product.”

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Thank you Andrea for your excellent review, we really do appreciate it! We're so delighted to hear you are happy with your purchase! All the best, SW Team

“My wife loves the wigs so you can expect more orders”

Helpful Report

Thank you Robert for your brill review, we really do appreciate it. We do look forward to hearing from you again :) SW Team

“Good service, competative prices”

Helpful Report

Thank you for your fab review, we really do appreciate it! All the best to you, SW Team

“This is an enterprising, innovative company. Their knowledge is impressive. Now that they are making their prices more competitive they are definitely leaders in their field. I wish them every continued success.”

Helpful Report

Thank you for your fabulous review, we really do appreciate it! We do try to keep on top of our prices, so it's lovely to know you have noticed this! We do hope to speak with you again soon, SW Team x

“Excellent web site and service. Staff very helpful”

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Thank you Barbara for your excellent review, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“Excellent service and beautiful wigs”

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Thank you for your excellent review, we really do appreciate it! All the best, SW Team

“Good quality”

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Thank you Patricia for your fab review, we really do appreciate it. All the best, SW Team

“Although the wig I ordered didn’t match my hair colour and I needed to return it, the lady I spoke to in the phone was very friendly, helpful and understanding. I will have no hesitation ordering from Simply Wigs in future.”

Helpful Report

Thank you Janet for your kind review, we really do appreciate it. The ladies on the phone are always happy to assist, so we will be sure to pass on your lovely comments :) We do look forward to hearing from you again soon, SW Team

Simply Wigs is rated 4.8 based on 14,354 reviews