Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,352 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,352 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the wig didn't fit. But the return and refund service was excellent”

Helpful Report

Thank you Nicola for your excellent review, we really do appreciate it! If you require any assistance in choosing an alternative, please do contact us :) All the best, SW Team

“I have been very happy with the service from all at simply wigs over the years I have bought from them thankyou . Helen Holmes .”

Helpful Report

Thank you Helen for your wonderful review and custom, we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience! All the best to you, SW Team

“The best site in the uk for wigs. They are competitively priced, extensive range, customer photos and 360 displays of every wig which helps considerably when trying to choose a wig online. Even if you don’t like the look of the wig when it arrives the return process is very simple to use. The most outstanding thing about Simply Wigs is the staff. The level of care, kindness and respect is incredible. I’ve only encountered this level of service in the USA before. I cannot praise or thank the staff enough. Superb company to buy from. Thank you everyone.”

Helpful Report

Thank you Lynda for taking the time to write your review, we really do appreciate it. It's wonderful to know you have enjoyed your Simply Wigs experience! The team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. We do hope to hear from you again soon, SW Team x

“Excellent value great customer service”

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Thank you Paula for your excellent feedback, we really do appreciate it! All the best, SW Team

“Simply Wigs are a pleasure to deal with. Always helpful and courteous staff, and the wigs are excellent quality and value.”

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Thank you Valerie for your excellent review, we really do appreciate it. All the best to you, SW Team x

“Easy website to navigate. I like the customer photos as it gives a truer impression of the hair pieces and the 360 views too. Very fast delivery and well packed. Thank you for the chocolate too. Would not hesitate to buy from here again. I’d love to visit the shop in the future as it’s daunting buying online, but Simply Wigs make it easier and their ethos is great.”

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Thank you for your fabulous review, we really do appreciate it. It's wonderful to know you are happy with your Simply Wigs experience :) All the best to you, SW Team

“Good service”

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Thank you Ruth for your fab review, it is very much appreciated! All the best, SW Team

“Love my new Natural Image April petite wig I recently purchased. An excellent company to deal with. I have used Simply Wigs previously and will do so again.”

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Thank you Mavis for your excellent review. We're so delighted to hear you're happy with your April Petite wig, and you would be happy to visit us in the future! All the best, SW Team

“Excellant service and friendly helpful staff”

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Thank you Mary for your excellent review, we really do appreciate it! All the best, SW Team

“Excellent customer service. Delivery before Christmas, one item returned after and returns process completed in a timely manner. Thank you Simply Wigs another satisfied customer.”

Simply Wigs 5 star review on 10th January 2025

Helpful Report

Thank you Stephanie for your excellent review, and for sharing your purchase with us - we really do appreciate it! We're so delighted to hear you are happy with your new look, and enjoyed your experience :) All the best, SW Team

“Really.pleased either my Raquel Welch winner wig .same colour as advert..it is very realistic&attractive”

Helpful Report

Thank you Pamela for your brill review, we really do appreciate it! It's so lovely to hear you are happy with your recent purchase. All the best, SW Team

“Very pleased with the wigs I've been buying at Simply Wigs.”

Helpful Report

Thank you for your fab review and custom, we really do appreciate it! All the best, SW Team

“Very good quality product quick delivery great service no hassle Very pleased”

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Thank you Gary for your kind words, we really do appreciate it. It's lovely to know you have enjoyed your Simply Wigs experience :) All the best, SW Team

“During the last year or so I have ordered 3 Night wigs. Two were light caramel rooted. Lovely wigs and so natural looking. I receive many complements, even though I have never told my friends that I wear a wig!”

Helpful Report

Thank you for your kind words, we really do appreciate it. We're so delighted to hear you have been happy with your purchases, and have been receiving compliments on your new look :) All the best, SW Team

“Lovely wig. It’s not a big density which is what I like as it looks natural like my hair. The colour too was very realistic. Salt and pepper. Altogether happy with it. Thanks so much.”

Helpful Report

Thank you Heather for your kind words, we really do appreciate it. We're so delighted to hear you are happy with your purchase! We do hope to be hearing from you again soon, SW Team

“I bought 2 of the scrunchies and they are perfect thank you. Delivery came fast and I was notified. The scrunchie is a good match, I'm #10 blonde & bought the lightest one.....helps the top bun look much fuller.”

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Thank you Leonie for your wonderful words, we really do appreciate it. We're so happy to hear your hairpiece is the perfect style and colour for you! All the best, SW Team

“They are very good and prompt do the your purchase”

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Thank you Lynda for your wonderful review, we really do appreciate it! All the best, SW Team

“Very prompt service. Excellent coomunicstion.”

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Thank you Lin for your excellent review, is very much appreciated :) Hope to speak with you again soon, SW Team

“The service is excellent and the staff very helpful.”

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Thank you Sarah for your excellent review, we really do appreciate it! All the best, SW Team

“I was very impressed with Simply Wigs in that they took the trouble to contact me when the Wig was delayed because of shipping . It saved worrying when it didn''t turn up .”

Helpful Report

Thank you Jan for your brill review, it is very much appreciated. We are so delighted to hear you are happy to hear you received regular updates on your order! Hope to speak with you again soon, SW Team

Simply Wigs is rated 4.8 based on 14,352 reviews