Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,744 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,744 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 14th May 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with my new Raquel Welch wig. It was a lovely colour and really good quality.”

Helpful Report

We are delighted to hear you are pleased with your order! The Raquel Welch collection is a fabulous one! SW Team x

“Delivered in time frame, nice wig exactly as described. Nice touch with the chocolate”

Helpful Report

Brilliant to hear that your order arrived in the expected time and you enjoyed the little treat :) SW Team x

“Recommended. Very Helpful and friendly when visited. Lovely staff.”

Helpful Report

Thank you so much for your kind words, I am delighted to hear you had a helpful and friendly visit! :) SW Team x

“I have been very pleased with Simply Wigs. The website is easy to navigate and contains a lot of useful information on both the wigs themselves and on how to deal with wigs and wig-wearing. Supplemented by friendly and helpful live telephone advice by the likes of Laura and Liz makes SimplyWigs an excellent resource.”

Helpful Report

Thank you for your brilliant review, Michelle! I am so pleased that you found the website easy to use and helpful! Our Customer Services team are always on hand to assist you! :) SW Team x

“Very helpful and understanding 👏”

Helpful Report

Thank you for your kind words, Susan :) SW Team x

“I had to return my wig but had no problem doing so and prompt refund . Thank you”

Helpful Report

I am so pleased that our return process was easy and prompt! SW Team x

“Great service fantastic wigs great quality fast effient deliver great company will use again.”

Helpful Report

Thank you for your fabulous review! :) SW Team x

“the wig is gorgeous really pleased , thankyou”

Helpful Report

What a fantastic review Lyn, thank you :) SW Team x

“A fantastic team, with great customer support. An easy to use website with plenty of regular deals - weekly and monthly. I love it!”

Helpful Report

Thank you for your 5 star review! I am so pleased that you find the website easy to use and love the sales we have ongoing! SW Team x

“Simply Wigs sell good quality merchandise with prompt and speedie service. They are very professional in their dealings with clients and i am pleased to purchase my needs from them.”

Helpful Report

Thank you for your fabulous review. We are so pleased that Simply Wigs have been professional and helpful! SW Team x

“I luv my wigs from Simply Wigs. I have had problems with sizing in the past but I now know that the petite size from Simply Wigs is the one for me. I recently bought the Sprite Wig Petite in Platnum Mist and absolutely luv it, then bought the same wig in Praline Mist for a change. Both Wigs fit beautifully and feel very light and airy. Would not go anywhere else. Thank you Simply Wigs.”

Helpful Report

What a fantastic review Adeline, thank you! The Sprite Petite is beautiful style, I can see why you love this so much. :) SW Team x

“Great service, fast delivery, very nice packaging.”

Helpful Report

Thank you for your kind review! SW Team x

“I ordered a wig, it was just as the picture if not better. It looks real, and felt great but unfortunately it was too big, so I rang, and they couldn't be more helpful. I ordered another but it had gone back to its original price, but they kindly honored the original price, and refunded the difference straight away. I can't wait for it to arrive.”

Helpful Report

How lovely to hear that you were delighted with your order! I am so pleased to hear that our team were able to help and organise the new size but at the discounted price. :) SW Team x

“Staff selling have are very sensitive to personal wishes which is very valuable. Delivery times for orders have been challenging.”

Helpful Report

Thank you for your kind word about our team! Please do contact us again, if you need any prior guidance of delivery times when ordering! :) SW Team x

“It is a very nice firm to deal with. They told me when they would expect the hair topper to come from their supplier. I didn't want the order to come when I was at hospital so the lady on the phone said they would keep the order when it arrived and ask me when to send it out. So they were very accommodating. It was nicely packaged and they even enclosed a little chocolate which was very kind.”

Helpful Report

Thank you for your lovely words Zara. I am pleased that you received accommodating service from our Customer Services team! Glad to hear you enjoyed the chocolate treat. SW Team x

“Simply Wigs are beautiful,the quality and styles are excellent and absolutely gorgeous,such lovely colours too. Very impressed,exactly whar we need to boost our morale after chemo! Thank you xx”

Helpful Report

Thank you for your kind words about Simply Wigs! We are always here to assist you, wherever we are able to :) SW Team x

“Brilliant wig. Very well made.”

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Thank you for your fantastic review! SW Team x

“Quick delivery super wig fits perfect can't wait to order my next one”

Helpful Report

We are so pleased your new style is perfect! SW Team x

“Very much impressed with presentation, quality as well as fitting perfectly.”

Helpful Report

Thank you for your fantastic review :) SW Team x

“Excellent company to purchase from, I had to return a few due to colours, I sought advice from Emma, who was extremely helpful. I have purchased two pieces now and I’m very happy with them. I use them for holidays only and they are like an instant blow dry!! Highly recommend, you can lounge on the beach and not worry about sun damage to your own hair, you need to treat yourself’s ladies!!”

Helpful Report

Thank you so much for your fantastic feedback! Emma will be delighted to hear that she was very helpful for your order. :) We just love how low maintenance the wigs are, so you have more time sunbathing! SW Team x

Simply Wigs is rated 4.8 based on 14,744 reviews