Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,235 Reviews

97 %

of reviewers recommend Simply Wigs

4.8

Based on 15,235 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 13th October 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent!!! What else can I say - helpful- pleasant amazing prices - thank you so much x”

Helpful Report

Thank you Elizabeth for your excellent review, we really do appreciate it. We are so delighted to hear you are happy with your experience with us! All the best to you, SW Team

“Really happy with simply wigs and this is second time I’ve placed an order for wig clips, communication is fantastic as is the packaging, had to give 4 stars this time though as one of the snap clips I ordered in a pack was damaged and unusable, bent out of shape . Still very happy otherwise and would order again as this could’ve been easily missed.”

Helpful Report

Thank you for your review, it is very much appreciated! It's so lovely to hear you are happy with the communication from the team. We are however sorry to hear you found one of the clips to be unusable. If you do wish to discuss this further, please do call us on 01484 844557 and we will do our very best to assist. All the best, SW Team

“Hardly any hair on product I recieved 😕”

Helpful Report

Thank you Jean for your feedback. We are sorry to hear you are unhappy with your recent purchase. We do allow our customers to return unsuitable items with 14 days of receiving them, for a refund. If you wish to discuss this further, please do contact us on 01484 844557 and we shall do our very best to assist. SW Team

“Very good website My order came on time no fuss Would highly recommend”

Helpful Report

Thank you Valerie for your kind review, and for recommending us - we really do appreciate it. All the best to you, SW Team

“Unfortunately I had to return the wig but I was very pleased with the excellent service I received.”

Helpful Report

Thank you for your kind words Joyce. We are so happy to hear you had received lovely service from the team. If you do wish to discuss alternatives, you know where we are :) All the best, SW Team

“Whilst the hairpiece was not the correct colour for me , the service was excellent.”

Helpful Report

Thank you Carol for your excellent review! We're sorry to hear the hairpiece was an unsuitable match, but lovely to know you are happy with the service provided. All the best, SW Team x

“Having bought wigs over the past few years, I was due and upgrade, as my wig had started to show ‘wearing out’ ! 🙃. Chose the same Bernstein Rooted & very happy with everything, from choice, delivery etc. Simply Wigs is definitely my ‘go to’ when it comes to wigs. THANKS”

Helpful Report

Thank you Thea for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase, and have enjoyed your experience with us! We do look forward to hearing from you again, SW Team

“The staff are very helpful and friendly. A pleasure to deal with the company”

Helpful Report

Thank you Doreen for your wonderful review, we really do appreciate it! We are so delighted to hear you have loved your Simply Wigs experience! All the best, SW Team

“Lovely friendly staff very helpful and quick service when purchasing wig in store and online Excellent quality wigs”

Helpful Report

Thank you Kaye for your excellent review, we really do appreciate it. It's so lovely to know you have enjoyed both the online and shop experience! All the best, SW Team x

“Really lovely people to deal with.”

Helpful Report

Thank you Andrea for your lovely review. The team are always happy to help, so we will be sure to pass on your comments. All the best to you, SW Team

“simply wigs _ simply the best”

Helpful Report

Thank you for your brill 5-star review! All the best, SW Team

“Excellent sevice. Great wigs”

Helpful Report

Thank you Maxine for your excellent review! All the best, SW Team

“I’m thrilled with my hair piece, it’s highlighted beautifully and for the forst time in years I feel confident about my appearance. Thank you x”

Helpful Report

Thank you for your fantastic review! We are so happy to hear your are thrilled with your hairpiece, and seems to be the perfect colour for you. All the best, SW Team x

“Fantastic service , great wigs”

Helpful Report

Thank you Karen for your fab review, it is very much appreciated! All the best, SW Team

“Absolutely first class!! Customer care team are wonderful. I ordered an item which although lovely was too dark for me. Both CC ladies that I spoke to were helpful, polite and took time to make sure I got the right colour second time around. My hair enhancer is gorgeous and I would thoroughly recommend Simply Wigs 👌🌟”

Helpful Report

Thank you for your lovely review, and for recommending us- we really do appreciate it. We are so delighted to hear the girls in Customer Service could be of assistance in helping you find the right colour! We will be sure to pass on your comments. All the best to you, SW Team

“I've bought from here several times over the years. I love the deals and the ease of purchasing. Everything comes in a timely manner and well packaged and presented”

Helpful Report

Thank you Frances for your lovely review and custom, we really do appreciate it. We are so delighted to hear you have been enjoying your Simply Wigs experience! We look forward to hearing from you again soon, SW Team

“A great choice of wigs especially as I am going through chemotherapy. When I chose a wig was was not available the team was very helpful and refund was immediate. I would be very pleased to recommend Simply Wigs.”

Helpful Report

Thank you Sima for your fab review, and for recommending us - we really do appreciate it. We're sorry to hear your order was unavailable, but lovely to hear your refund was processed quickly. Please do contact us on 01484 844557 if you require any assistance in choosing an alternative. All the best, SW Team

“As always, great service! Thank you.”

Helpful Report

Thank you Florentina for your fab review, we really do appreciate it! All the best to you, SW Team

“Very good service, quick and reliable. Brilliant range. Nice to get a complementary choccie, too!”

Helpful Report

Thank you Helen for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your experience, and you had enjoyed your chocolate treat. All the best to you, SW Team

“Very helpful indeed as well as very efficient. Sadly the wig did nothing for me but they were again very helpful and efficient dealing with the return and refund. Although I had to return the wig I felt the quality of the hair was excellent. I thoroughly recommend them”

Helpful Report

Thank you Ann for your kind review, and for recommending us - we really do appreciate it. We are sorry to hear that you had to return your order for a refund, but lovely to hear you liked the quality of the hair! If you do require any assistance in choosing an alternative, please do contact us on 01484 844557 :) All the best, SW Team

Simply Wigs is rated 4.8 based on 15,235 reviews