Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,802 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,802 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 16th February 2026

623

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2wigs , did not hear from you so after 14 days got in touch with you to be told both were out of stock until a couple of days before. I asked if they would send the one that was available and the other one when it was available. Very disappointed that nobody contacted me to let me know the situation.”

Helpful Report

Hello Gwyneth. Thank you for your review. We are incredibly sorry to hear you had a no communication from the team. We do try to inform customers as soon as possible of any updates in regards to their order. I can see you have been in contact with the Customer Service Team about the delivery, and your order is now complete. If we can be of any assistance in the future, we will do our very best to help. SW Team

“Fast, efficient and informative service. GreaT communication and very helpful”

Helpful Report

Thank you Imelda for your lovely words! We are so delighted to hear you are happy with your Simply Wigs experience. Hope you enjoy the rest of your day, SW Team :)

“Always efficient, friendly and helpful Unfortunately latest order has still not arrived.”

Helpful Report

Thank you Barbara for your review! We are delighted to hear you are happy with your experience with us. If you do have any queries on an order, please do contact us on 01484 844557 and we shall do our very best to assist. SW Team

“Honestly this is simply an amazing company. I only wish they had been around years ago and also that they were based where I live!!! The selection of wigs, the website, the delivery service and, of course, their amazing customer service!!”

Helpful Report

Thank you Sally for your lovely review! We are so happy to hear that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best to you, SW Team :)

“Easy ordering pleased with the wig I ordered”

Helpful Report

Thank you Janet for your fab review! It's lovely to know you are happy with your purchase. All the best, SW Team

“Simply Wigs are brilliant, I really can’t fault them. When you phone them they are so lovely and helpful and they keep you informed during every step.”

Helpful Report

Thank you Yvonne for your kind words, we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience. All the best to you, SW Team

“Very good to deal with and keep you up to date with your purchase. The wig comes beautifully wrapped in coloured tissue paper and a lovely chocolate gift inside. Would highly recommend.”

Simply Wigs 5 star review on 23rd December 2023

Helpful Report

Thank you for your brill review, and for sharing your purchase with us - you look amazing! We are so happy to hear that you have enjoyed your Simply Wigs experience :) We do hope to hear from you again soon, SW Team

“First class service. Purchased Upstage Petite by Raquel Welch in two colour ways. Perfect fit for my size which is the petite side of average. Returned one item for a refund. This was acknowledged and credited within 3 working days. Very impressive and grateful.”

Helpful Report

Thank you Susan for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with the Upstage Petite wig, as this style is a Simply Wigs favourite! You are right, the accounts team are incredibly efficient, so we will be sure to pass on your comments :) All the best to you, SW Team

“Quick efficient service. Well packed and the little choc is welcome😋”

Helpful Report

Thank you Margaret for your fab review! It's so lovely to know you have enjoyed your experience with us (especially the chocolate treat). All the best, SW Team

“Well I feel more confident already. Thanks so much. Bought a spiki medium walnut hair piece. This is exactly how I wear my hair and the colour match is perfect. I’ve lost hair through breakage and it was getting me down. I can now let my hair grow healthy again while covering it with this beautiful hair piece! My friend thought it was my hair!!! X”

Helpful Report

Thank you Jo for your kind review, we really do appreciate it. We are so delighted to hear you are happy with the Clip It Spiki hairpiece, and seems to be perfect for you! All the best to you, SW Team x

“I am absolutely overjoyed with delight and satisfaction with my order. These are exceptionally high in quality, and if you are looking for a brow that is truly full in appearance, these don't disappoint.”

Helpful Report

Thank you Ann for your kind review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase - it really is music to our ears! We do hope you have a lovely rest of your day, SW Team :)

“Quick speedy delivery thank you.”

Helpful Report

Thank you Rachel for your fab review! We are so delighted to hear you are happy with your experience with us! Hope you enjoy the rest of your day, SW Team

“Always a brilliant team, helpful, friendly and so easy to order from as they are experienced and knowledgeable. I have been a very happy customer for some time now and would choose them every time”

Helpful Report

Thank you Susan for your brill review, we really do appreciate it. We are so delighted to hear you have loved your Simply Wigs experience, as the team do strive for excellence! We do hope to hear from you again soon, SW Team x

“Really pleased with my 3 new wigs. A different look every day. Helpful and friendly staff. Thanks Sue.”

Helpful Report

Thank you Susan for your brill review! Sue is always going above and beyond for her customers, so we will be sure to pass on your many thanks :) All the best to you, SW Team x

“I have to wear wigs perminently and thrilled to have discovered Simply Wigs. I have enjoyed receiving 6 wigs so far, all just as I wished, and beautifully packaged.”

Helpful Report

Thank you Judy for your kind words and custom, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! We do hope to hear from you again soon, SW Team

“This is such a great company, the wigs are lovely, and the service they offer is second to none, I wouldn't go anywhere else.”

Helpful Report

Thank you Sandy for your lovely words, we really do appreciate it! It is so wonderful to know you have loved your Simply Wigs experience. All the best to you, SW Team

“Absolutely fabulous thankyou simply wigs team. Happy christmas to you all.”

Helpful Report

Thank you Janet for your lovely review! It's lovely to know you have enjoyed your experience with us. Merry Christmas to you, love SW Team x

“excellent service”

Helpful Report

Thank you for your excellent review, we really do appreciate it. All the best to you, SW Team

“Thank you! Was first class .”

Helpful Report

Thank you Mary for your lovely review! We are so delighted to hear you are happy with your experience with us. All the best, SW Team

“Since Wigs Direct folded, I have used Simply Wigs. I choose to wear a Wig because of Alopecia, Simply Wigs have been superb. Communication has been on point with regards to delays with an order, Staff always polite and helpful. Choice is bountiful and if a wig is unsuitable then it’s not a problem to change.”

Helpful Report

Thank you Suzanne for your fab review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. We do hope to speak with you again soon, SW Team x

Simply Wigs is rated 4.8 based on 14,802 reviews