Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,408 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,408 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Simply Wigs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been buying wigs from simply wigs for about 9 years now. They are excellent, always so much choice, very competitive prices and excellent customer service and delivery. I highly recommend them and I wouldn't go anywhere else. Thank you Simply wigs xx”

Helpful Report

Thank you Samantha for your lovely review, custom and for recommending us - we really do appreciate it! The Simply Wigs team do strive for excellence, so it is lovely to know that you agree. You know where we are, if you require any assistance in the future. All the bets, SW Team x

Helpful Report

“Never Disappointed Simply wigs deliver great customer service and aftercare”

Simply Wigs 5 star review on 7th September 2023

Helpful Report

Thank you Claudia for your lovely review, and for sharing your purchase with us - you look amazing! We are so delighted to hear that you have been happy with your Simply Wigs experience! All the best to you, SW Team

“Buying a wig is a tricky business, and it took me three attempts to order the correct style and size. However SimplyWigs customer service is beyond excellent. Good advice, fantastic delivery and incredibly prompt refund when I had to return ones which didn't suit me (my error!) The wig I eventually chose is absolutely beautiful and exactly as described!”

Helpful Report

Thank you Julie for your brill review, we really do appreciate it. We are so delighted to hear that you have managed to find the perfect style, with the help of the lovely Customer Service team! The team are always striving for excellence, so it really is lovely to know that you agree. If you require any assistance in the future, we are always here to help. SW Team

“Very helpful.”

Helpful Report

Thank you Barbara for your kind review :) Hope you have a lovely rest of your day, SW Team

“Prompt service!”

Helpful Report

Thank you Gabriell for your fab review, we really do appreciate it! All the best, SW Team

“Bought wig hairspray at a very competative price. it arrived on time and is a very good spray not sticky and enough hold to last all day. Plus I got a complimentary chocolate in the pack which I thought was a lovely gesture.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are delighted to hear you are happy with your purchase, and you had enjoyed your chocolate treat! Hope you enjoy the rest of your day, SW Team

“Excellent products & super service”

Helpful Report

Thank you Roderick for your excellent review, we really do appreciate it! All the best to you, SW Team

“Brilliant company. Fantastic service. I would personally give five stars to Sue in the shop for her lovely manner and helpfulness”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear that you had enjoyed your Simply Wigs Shop experience - Sue is amazing! We will be sure to pass on your kind comments. If you require any assistance in the future, you know where we are. All the best, SW Team

“A friendly company who deals with your order swiftly with good packaging and a little welcome surprise”

Helpful Report

Thank you Wendy for your fab review, we really do appreciate it. We are so delighted to hear you are happy with you Simply Wigs experience! We do hope to hear from you again soon, SW Team

“A wide range of products at really competitive prices .Any problems are resolved promptly and with great customer service.”

Helpful Report

Thank you June for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with the selection provided on the website! If you require any assistance in the future, you know where we are. :) All the best, SW Team

“Always use Simply Wigs. Great customer service and support. Would definitely recommend.”

Helpful Report

Thank you for your kind words, and for recommending us - we really do appreciate it. The team are always happy to assist with their customers' needs, so it is lovely to know you are happy with your experience :) All the best to you, SW Team

“I ordered a hairpiece the price was very good . Unfortunately the colour was wrong so I had to return it . The returns was simple and the refund came quickly . I would recommend this company for their friendly helpful and efficient service”

Helpful Report

Thank you Patricia for your lovely review, and for recommending us - we really do appreciate it! We are so delighted to hear that you are happy with your experience! If you require any assistance in the future, we are always here to help. SW Team x

“Ordered hair spray. No problems with order or delivery. Price very good. Spray is very good. Works well. Very pleased.”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase, and works well for you! All the best, SW Team

“Always satisfied with my purchase. They look so natural. Well made and very comfortable. Value for money. Great customer service , especially love the little boxed chocolate, ice touch. Thank you . 🤗”

Helpful Report

Thank you Sandra for your kind words, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience, as the whole team do strive for excellence! We do hope you enjoy the rest of your day, SW Team :)x

“I have made quite a few purchases over the years, always promt, brilliant service. Decided on a change so have had to return wigs a couple of times due to the style, or the colour not being quite right. So straight forward and easy to do. Fingers crossed that I'll find the right one soon!!”

Helpful Report

Thank you Maria for your lovely review and custom, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, and the returns process has been easy for you! If you do require any assistance in choosing an alternative style, please be reassured we are here to help :) All the best, SW Team

“Ordered a Sentoo Sora wig . There were delays but Simply Wig staff kept me informed all the way. This is the second time I have ordered from them and very happy”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear you are happy with the Sora wig, and you have enjoyed your experience with us. We do hope to hear from you again soon, SW Team x

“The service from simply wigs is exceptional. The website is really good and if you need any advice just give them a call and you will get all the help you need from very friendly and helpful advisors.”

Helpful Report

Thank you Linda for your kind words, we really do appreciate it. You are right, our fabulous Customer Service team are always happy to help! We do hope to hear from you again soon, SW Team

“Always good to deal with Keeps information up to date and delivered on time”

Helpful Report

Thank you Julian for your kind words, we really do appreciate it. We are so delighted to hear you are happy with your Simply Wigs experience. All the best, SW Team

“The lady’s at Simply Wigs were so helpful as I ordered the wrong colour , I very quickly received my replacement with no hassle….. loving my Spikey Clip in. Thanx”

Simply Wigs 5 star review on 31st August 2023

Helpful Report

Thank you Heather for your excellent review, and for sharing your purchase with us - it looks amazing! We are so delighted to hear you were able to find your perfect colour with no hassle :) If you require any assistance in the future, you know where we are! SW Team x

Simply Wigs is rated 4.8 based on 14,408 reviews