Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,802 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,802 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 16th February 2026

623

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Most professional and helpful company will never use anyone else. Wigs are sent out in discreet packaging and every care is taken to ensure they arrive in perfect condition. On an occasion when a wig I purchased didn’t suit every effort was made to make sure the return and re-imbursement was done in a timely manner.”

Helpful Report

Thank you Jennifer for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your Simply Wigs experience, as the team do strive for excellence! Hope to speak with you again soon, SW Team

“Perfect fit and colour”

Helpful Report

Thank you Barbara for your 5 star review! We are so delighted to hear your recent purchase is perfect for you :) All the best, SW Team

“Very helpful people to deal with&no trouble returning the hairpiece which was unfortunately too light”

Helpful Report

Thank you Gill for your brill review! It's lovely to know you found the returns process simple. If you do require any assistance in choosing an alternative, please do let us know :) All the best, SW Team

“Excellent website, really helpful staff - great customer experience”

Helpful Report

Thank you for your fab review! We are so delighted to hear you have enjoyed your experience with us. All the best to you, SW Team

“Excellent company, and even though I had to send the wig back they were more than helpful”

Helpful Report

Thank you Jacqueline for your excellent review, we really do appreciate it! If you do require any assistance in choosing an alternative, please do let us know :) SW Team

“A great efficient service.I recently ordered incorrectly and had a quick response,the order was rectified very efficiently,I like this company.”

Helpful Report

Thank you Maria for your brill review, we really do appreciate it. We are so delighted to hear that you had enjoyed your experience with us! If you require any assistance in the future, you know where we are :) All the best, SW Team

“Smashing experience. Got a fantastic deal over Black Friday weekend on a lovely Raquel Welch - Black Tie Chic. With me inside of a week, even though SW must have been so busy...Really pleased.”

Helpful Report

Thank you for your fab review, we really do appreciate it. It's lovely to know that you were able to take advantage of the brilliant Black Friday Sale, and was delivered to you so quickly! We do hope to speak with you again soon, SW Team x

“I am over the moon with my purchase & just getting used to arranging it. But thrilled with prompt service & will be back to use you again Thankyou”

Helpful Report

Thank you Yvonne for your kind review! It's lovely to know you are happy with your recent purchase. All the best, SW Team

“I am very happy with ordering my wigs from Simply Wigs, I find it a stress free experience as I know I can return anything I am not completely happy with and therefore buy with confidence, I find everybody I speak to extremely friendly and I would have no qualms in recommending them.”

Helpful Report

Thank you Jennifer for your lovely review, and for recommending us - we really do appreciate it. The team are always here to help, as we do understand how difficult it can be ordering online, to select the right style and colour! We do hope to hear from you again soon, SW Team

“Simply Wigs are the best! I have worn wigs for the last 12 years due to medical issues and there is no better choice, help or a friendly voice at the end of the phone than Simply Wigs!! Highly recommend them 😃”

Helpful Report

Thank you for your wonderful review, custom and for recommending us - we really do appreciate it! The Simply Wigs team are always going above and beyond for their customers, so we will pass on your lovely words. All the best, SW Team :)

“As always super easy website to browse and purchase. Quick delivery. All good.”

Helpful Report

Thank you Deb for your brill review, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“Having lost my hair due to Chemotherapy, it’ was quite daunting ordering wigs online. With the help of very prompt and helpful Customer Service, I felt confident to order 3 wigs to try. They arrived quickly, the return process was easy and my refund given very quickly. The wigs were packaged carefully, all boxed professionally with nets, clipped into boxes to keep them in top condition. Was given heads up for Black Friday savings, so followed order up with some accessories which also came quickly. I would have no hesitation with a 5 star review”

Helpful Report

Thank you Elaine for taking the time to write your review, we really do appreciate it. It is so lovely to know you found the ordering and returns process simple! The Customer Service Team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. If you require any assistance in the future, you know where we are :) All the best, SW Team x

“Lovely ladies that give advice they are very helpful and supportive in any questions you have .Quick deliveries would definitely recommend simply wigs for their friendly approachable service that they offer.”

Helpful Report

Thank you for your kind words, and for recommending us - we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers. All the best to you, SW Team

“Great service, great easy to use website. Good company to buy from. Thank you”

Helpful Report

Thank you Sally for your fab review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“I've been buying my wigs from SW for several years now. I have been 100% satisfied with choice, service and website.”

Helpful Report

Thank you Susan for your lovely review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! Hope to hear from you again soon, SW Team

“Very nice wig,unfortunately not suitable for me. The service that I received was impeccable. Very helpful, friendly and efficient. I will give it some more thought and if I decide to think about a wig again I will definitely return to Simply Wigs.”

Helpful Report

Thank you for your review! We're sorry to hear your purchase was not right for you. We are however delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. If you require any assistance in choosing an alternative, please do not hesitate to contact us - we are always here to help :) SW Team

“A different style for me so getting use to it at the moment”

Helpful Report

Thank you Linda for your review! If you do have any questions about your new look, please do contact us on 01484 844557 - we are always here to help :) SW Team

“I have used simply wigs for years. Excellent quality, excellent service and great offers. I dont use anywhere else. Thank you”

Helpful Report

Thank you Deborah for your excellent review, we really do appreciate it! We are so happy to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“I have been buying from this company for quite a few years now and am very happy with the quality of the products and customer service”

Helpful Report

Thank you for your fab review and custom, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! All the best to you, SW Team

“Staff always very helpful, cheerful and professional and package arrived promptly. Great to have the phone answered by a human straight away instead of an automated machine and having to press various buttons.”

Helpful Report

Thank you Anne for your kind review, we really do appreciate it. It's so lovely to know you have enjoyed your experience with us! All the best to you, SW Team

Simply Wigs is rated 4.8 based on 14,802 reviews