Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,912 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,912 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Simply Wigs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply Wigs 5 star review on 2nd July 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wig was great quality but unfortunately was the wrong colour for me. It was very easy to return, rang simply wigs for return number to add onto label which came with wig. It was refunded very quickly and will look again for another colour.”

Helpful Report

Thank you Pat for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience! Please do contact us on 01484 844557, if you require any assistance in choosing an alternative. All the best, SW Team

“I am impressed with a service. There was aprice match I have requested. Quick response and adjustment. I did not have a chance to try a cap yet but will have to do it soon. I hope it wipl be as good as reviews 😉. The item was wrapped nicely and discretly. Only a long waiting time, so aprox 2 weeks, could be a field for improvement. Thank you”

Helpful Report

Thank you Urszula for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your recent experience and purchase with us! We are sorry to hear that you had to wait around 2 weeks for your order. We do not hold any stock here, and order items in from our suppliers either in the UK or overseas. If you contact us prior to placing another order, we shall be more than happy to provide you with an estimated delivery time :) All the best to you, SW Team

“The wig was way above my expectations”

Helpful Report

Thank you Elinor for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase, and is above your expectations! All the best to you, SW Team

“This is the second hairpiece of the same style, and to be honest, it's not as good as the first one. It's not as full as the other one, you can totally see the brown/orange claw and it doesn't hang as nicely as the first. I gave the other one 5 stars, this one only 3. Sorry Simply Wigs!!”

Helpful Report

Thank you Val for your review. We are sorry to hear you were not 100% satisfied with your second hairpiece from us. Please be reassured that you have 14 days to return back unsuitable items for a refund. If you do require any assistance in choosing an alternative, please do contact us. SW Team

“After carefully chosing my Ellen Wille wig, wasn't too confident about buying on line,(I already purchased the same brand from a local shop). It arrived beautifully packaged and i loved it the moment i put it on, very natural looking, colour just as shown on the add. I love it, as do all my friends and family. Very versatile too, can tie back, use hair clips etc. Very happy customer, will be wearing it till my hair grows back..and maybe longer!”

Simply Wigs 5 star review on 25th March 2023

Helpful Report

Thank you Helen for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase, as you do look fabulous! If you do require any assistance in the future, please do call 01484 844557, and one of our friendly Customer Service team will be more than happy to assist :) All the best to you, SW Team

“Excellent customer service, so friendly and helpful! Recently bought Simmer Elite by Raquel Welch, my favourite to date!”

Helpful Report

Thank you Rachel for your excellent review, we really do appreciate it! We are so delighted to hear that you are happy with the Simmer Elite, as this is a Simply Wigs favourite, and looks amazing on you :) We do hope you enjoy the rest of your day, SW Team x

“The quality is held to a high standard. In addition to its customer service.”

Helpful Report

Thank you Natasha for your brill review, we really do appreciate it. We are so delighted to hear that you have been happy with your purchases, and enjoyed your experience with us! All the best, SW Team

“Noriko Jackson Super quality. Fits perfectly. Gives me confidence”

Helpful Report

Thank you Suzanne for your lovely review, we really do appreciate it! We are so delighted to hear your purchase is perfect for you, and gives you confidence :) All the best to you, SW Team

“Beautifully packaged with a small choc, nice touch!. Wig well made.”

Helpful Report

Thank you Pauline for your lovely review, we really do appreciate it! We are so delighted to hear that you are happy with your recent purchase :) All the best to you, SW Team

“Received my wig on time ,lovely wig very happy with it.very pleasant lady that dealt with my order on the phone will definitely be buying another.”

Helpful Report

Thank you Maureen for your kind words, we really do appreciate it. Our Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. All the best to you, SW Team

“Thank you for all your help and showing me how to attach my topper, what a lovely lady helped me ! A great service.”

Simply Wigs 5 star review on 23rd March 2023

Helpful Report

Thank you Jane for your kind review, and for sharing your purchase with us, you look amazing! We are so delighted to hear that you are happy with your new enhancer, and the colour match is perfect :) All the best to you, SW Team x

“Great wigs and even better customer service ! Thank you Laura for your help”

Helpful Report

Thank you Camille for your kind review, we really do appreciate it! Laura is always going above and beyond for her customers, so we will be sure to pass on your many thanks :) All the best to you, SW Team

“Very good service, fast delivery,/Very good quality. Thank you so much.”

Helpful Report

Thank you Elena for your fab review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team are always going above and beyond for their customers! All the best to you, SW Team

“I have had so many compliments about my wig and people are shocked it isn’t my real hair. The wig is very comfortable and stylish and I feel so much more confident when I go out.”

Helpful Report

Thank you Ruth for your kind review, and for sharing your purchase with us, you really do look amazing! We are so delighted to hear that you are happy with your purchase, and you have been receiving compliments on your new look :) All the best to you, SW Team

“Great service from the SW team. Laura was great helping me select some wigs to try. And Sue was brilliant helping me choose the perfect one. I will definitely be ordering again.”

Helpful Report

(Simply Shop) -

Thank you Karen for your brill review! Laura and Sue are always going above and beyond for their customers, so we will be sure to pass on your kind comments. We do look forward to be hearing from you again, and of course do call us on 01484 844557 for any queries you may have. All the best to you, SW Team

“My first time ordering a wig from Simply Wigs and I would certainly use them again. The customer service was excellent as I didn't like the colour of the first Codi I ordered and did an exchange which was extremely easy and the staff very helpful. The wrapping was very pretty in my favourite colour, plus an added treat of the chocolate! Delivery was quick too. I’ll definitely be going for a visit.”

Helpful Report

Thank you Alison for taking the time to write your review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, and the exchange process was easy and simple for you! It's also lovely to know that you would be happy to visit us! You can call us on 01484 840100 to book an appointment :) All the best to you, SW Team

“The service and range of products is excellent. As a wig wearer and a trans woman I wouldn't go anywhere else. Simply Wigs is highly recommended”

Helpful Report

Thank you Carolyn for your kind words, and for recommending us, we really do appreciate it. It's so lovely to know you have enjoyed your Simply Wigs experience! All the best to you, SW Team

“My experience with Simply Wigs has always been an excellent one. Every one I have spoken to on the phone has been friendly and helpful . I made a mistake and ordered the wrong colour hair topper and was told no problem just return it and we’ll send the right one , Great service , Sylvie”

Helpful Report

Thank you Sylvia for your excellent review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team are always going above and beyond for their customers :) We do hope to hear from you again soon, SW Team

“Lovely, the service is absolutely perfect I would always come to you excellent.”

Helpful Report

Thank you Yvonne for your excellent review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience! All the best, SW Team

“Excellent service Exactly the same quality as before Simple and easy to order Will definitely purchase off you again”

Helpful Report

Thank you Nicola for your excellent review! We are so delighted to hear that you are happy with your purchase, and enjoyed your experience with us :) We look forward to hearing from you again soon, SW Team

Simply Wigs is rated 4.8 based on 14,912 reviews