Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,310 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,310 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 1st October 2026

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely products. Used the company for year's. Very satisfied.”

Helpful Report

Thank you for your lovely review and custom, we really do appreciate it. All the best to you, SW Team

“Great customer service as always very helpful and professional when speaking with them on the telephone delivery very prompt and if I have had to return at any time this has always been dealt with quickly thank you sw”

Helpful Report

Thank you Janet for your fab review, we really do appreciate it. The lovely girls on the telephone are always happy to assist our customers, so we are so delighted to hear you have enjoyed your experience with us! We do hope to hear from you again soon, SW Team

“Always great service, lots of choice and reasonable prices. 😊”

Helpful Report

Thank you Celia for your kind review, we really do appreciate it. It is so lovely to know you are happy with the range of styles to choose from, and you have enjoyed your experience with us! All the best, SW Team

“Bought a scrunchy what I thought would work as a bun for a wedding but no substance. Expected more and colour not as ordered although a photo is not a reliable colour. Would not order again. This was for my daughters wedding, need to look elsewhere. Laura contacted me, the follow up service was great. Now returned the scrunchy and have ordered another that Laura recommended based on a photo of my hair. Refund already processed.”

Helpful Report

Thank you Joy for your lovely review, we really do appreciate it., Laura is constantly going above and beyond for her customers' needs, so we will be sure to let her know you are to order one of her recommendations! We do hope you did/do enjoy the wedding, and please do let us know if you need any assistance in the future. All the best, SW Team

“The turban is lovely and delivered on time”

Helpful Report

Thank you Modupe for your fab review. We are so delighted to hear you are happy with your purchase. All the best, SW Team

“Excellent service. Very helpful and quick to respond to an email.”

Helpful Report

Thank you Jayne for your excellent review, we really do appreciate it. It's so lovely to know you are happy with your experience with us! We do hope to speak with you again soon, SW Team

“Great company, helpful and knowledgeable staff”

Helpful Report

Thank you Jane for your brill review, we really do appreciate it! Our team are always happy to help out with any questions you may have, so we will be sure to pass on your kind words. All the best to you, SW Team

“Order dealt with quickly and delivered on time”

Helpful Report

Thank you for your kind review! It's so lovely to know you were happy with the speedy service from the team :) All the best to you, SW Team

“Such a relief not to have everyone know I'm undergoing chemo. Lovely wig perfect fit. Just took it out the box, gave it a shake and plonked it on. Great!”

Simply Wigs 4 star review on 28th June 2023

Helpful Report

Thank you Denise for taking the time to review your experience, and share your purchase with us. You look amazing! We are so delighted to hear you are happy with your order, as this seems to be the perfect style and colour for you :) All the best to you, SW Team

“Nothing wrong with Simply Wigs at all - its just the recent product I bought was utter rubbish and a total waste of £29.99. I’ve bought many Revlon hairpieces (brunette) over the years - always fantastic. But the blonde clip on ponytail was thin, ultra shiny acrylic and was never going to match anyones hair - maybe a doll! Unfortunately my husband threw the box away so I couldn’t return it. V”

Helpful Report

Thank you Hazel for your review. We are so sorry to hear you were unhappy with your recent purchase! If you do wish to discuss alternatives with us, please do contacts us on 01484 844557, and we shall do our very best to assist. SW Team

“I have thin natural platinum/grey hair. Platinum small band hairpiece helps me wear my hair up. Going to buy the curly version soon”

Helpful Report

Thank you Maggie for your brill review, we really do appreciate it. It's so lovely to know you are happy with your purchase, and you are looking to buy a second style! Please do let us know how you get on :) All the best, SW Team

“Bought 2 wigs so pleased with them they look great, service was fantastic, big thank you to sue made me feel relaxed and was so helpful, no pressure to purchase but the wigs were so nice will definitely go back again thank you to everyone at simply wigs,”

Helpful Report

Thank you Patricia for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your Simply Wigs Shop experience, and Sue put you at ease at your appointment :) All the best to you, SW Team x

“In the few short days since I received my wig topper, I have had a number of complements about my new hair style and colour. All of which have boosted my self esteem, given that I have suffered with Androgenous Alopecia for over 40 years and my scalp is now visible on the top of my head. Not only that, but on opening the packaging , I really felt as if I was receiving a gift, wrapped as it was in lovely purple tissue paper. There was even one of my favourite chocolates presented in a small gift box, along with a lovely message from the Simply Wigs team. I will certainly use your company again.”

Helpful Report

Thank you for taking the time to review your experience with us, we really do appreciate it. We are so delighted to hear that you are happy with your purchase and the packaging, as our aim is to put a smile on each and every one of our customers' face :) We are also delighted to hear you would be happy to purchase from us again, we do look forward to hearing from you in the future! Hope you enjoy the rest of your day, SW Team x

“Simply wigs have always offered great value wigs and service to me .I am thrilled with them and the products they have sold .”

Helpful Report

Thank you Magda for your kind words, we really do appreciate it. We are so delighted to hear you are happy with your order, and have enjoyed your experience with us! We do hope to hear from you again soon, SW Team x

“The fit is loose therefore not secure. Obviously one size does not fit all. Also hair texture is stiffish . Does not sit well well on the head.”

Helpful Report

Thank you John for your feedback. We are sorry to hear that your purchase was not suitable for you. We do allow our customers to return unsuitable items back to us for a full refund, as we would not want you to keep an item which is not right for you. If you wish to discuss this further, please do contact us on 01484 844557, we are always here to help. SW Team

“Beautiful colour, lovely and light to wear! Simple to order and light to wear. All this and a fast delivery!”

Helpful Report

Thank you Shirley for your fab review, we really do appreciate it. We are so delighted to hear you are happy with your purchase, and seems to be perfect for you! All the best to you, SW Team

“Simply Wigs have been so good to deal with,professional,pleasant and helpful,I would have no hesitation purchasing from Simply Wigs in the future”

Helpful Report

Thank you Edna for your fabulous review, we really do appreciate it. We are so delighted to hear that you are happy with your experience, and would be ordering with us in the future! All the best to you, SW Team

“I was pleasantly surprised that I could find all I needed, quick delivery too, thank you so much, definitely recommend 😊”

Helpful Report

Thank you Clair for your kind review, and for recommending us, we really do appreciate it. We are so delighted to hear that all your needs were met with your recent order :) Hope you enjoy the rest of your day, SW Team

“Brilliant”

Helpful Report

Thank you Audrey for your brill review, we really do appreciate it :) All the best, SW Team

“Far too small,very expensive”

Helpful Report

Hello Paula. Thank you for your feedback. We are incredibly sorry to hear you are unhappy with your recent purchase. We do allow our customers 14 days to return unsuitable items, for a full refund. If you do have any further queries, please do contact us, we are always here to help. SW Team

Simply Wigs is rated 4.8 based on 15,310 reviews