Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,313 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,313 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 1st October 2026

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A visit to Simply Wigs made a huge difference to my life and my self esteem. The patience, knowledge and reassurance from the assistant made me feel a lot more confident about wearing one. Already purchased a second wig. Highly recommended. Certainly worth the 2 hour journey.”

Helpful Report

Thank you for your kind words, and for recommending us, we really do appreciate it. We are so delighted to hear that you had enjoyed your Simply Wigs Shop experience, as Sue does understand the importance of making sure your new look gives you that confidence boost you need! Please do contact us on 01484 840100 if you require any assistance in the future, we are always here to help :) SW Team x

“I ordered Headliners and the service was fast and efficient. I even got a chocolate in the parcel. Thankyou. ❤️”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your Simply Wigs experience, and you had enjoyed your chocolate treat! All the best to you, SW Team x

“My order arrived quickly and I was pleased with my purchase”

Helpful Report

Thank you Anne for your wonderful review. It's so lovely to know you are happy with your order :) All the best, SW Team

“Thank you for the quick posting of 2 wigs for me just as I was going on holiday. My husband likes both of them but my Tina Turner one took a bit of getting used to. Thank you once again”

Helpful Report

Thank you Susan for your fab review, we really do appreciate it! We are delighted to hear you are happy with your purchases :) We do hope you had a lovely holiday, SW Team x

“I recently ordered a wig. Simply wigs replied that the supplier didn’t have colour I requested. However. Would keep me updated. They did keep me updated and wig was dispatched. The wig arrived and was as described, I am very happy customer. I got this wig on offer and is worth every penny. Not my first wig from simply wigs and won’t be my last.”

Helpful Report

Thank you Nicola for your wonderful review, we really do appreciate it. We are so delighted to hear you are happy with your purchase, and seems to be perfect for you! We do look forward to be hearing from you again soon, SW Team x

“Very accommodating. Lovely wigs. My first purchase received so many compliments I decided to buy another one. No problem when I had to exchange my second wig, as the colour was not right.”

Helpful Report

Thank you Richard for your lovely words, we really do appreciate it. We are so delighted to hear that you were happy with your first purchase with us, that you went to order a second! We do hope to hear from you again soon, SW Team x

“Looks fabulous exactly as photo very realistic expecially in the colour shown”

Helpful Report

Thank you for your fab review, we really do appreciate it. It's so lovely to hear that you are happy with your recent purchase with us! All the best to you, SW Team

“Really love my fantasy wig It's my third one and the colour is lovely”

Helpful Report

Thank you Gary for your wonderful review, we do appreciate it! It's so lovely to know that you are happy with the Fantasy wig, it really is a beautiful style :) All the best to you, SW Team

“Simply Wigs, Simply the Best...Always helpful. I have to buy on line because of location, there is never a problem returning unsuitable items...Many thanks”

Helpful Report

Thank you Anita for your kind words, we really do appreciate it. We are so delighted to hear that you have been enjoying your Simply Wigs experience! We do look forward to be hearing from you again :) SW Team x

“Always an excellent prompt service.”

Helpful Report

Thank you Jeanette for your excellent review, we really do appreciate it! We hope you enjoy the rest of your day, SW Team x

“Where Simply wigs surpasses all other brands, in these days of online shopping, is their website with 360 views of nearly everything and a better way to see wig colours. Colour queen, which displays all colours from all their companies, is fabulous, but sometimes falls down because Simply Wigs doesn't supply every colour. None of the shops do, and hunting around for something elusive leads you to compare prices. Simply Wigs are rarely cheaper than their rivals. But the website is the best out there. Tracking is well communicated. And there's that little chocolate as you open the box.”

Helpful Report

Thank you V for taking the time to review your experience with us, we really do appreciate it! The E-Commerce Team have most definitely tried to make sure that all information required is uploaded to each product on the website. We will be sure to pass on your lovely comments to them, and the rest of the team :) We do hope to speak with you again soon, SW Team x

“Great product, convenient, does the job. 5 star for everything!”

Helpful Report

Thank you Michael for your brilliant review, we really do appreciate it. We are so delighted to hear you are happy with your purchase, and experience with us :) We hope you enjoy the rest of your day, SW Team

“Ordered from Simply Wigs but made a slight error. Phoned them the next morning and they rectified this and didn't charge extra postage even though it arrived as 2 separate parcels. That's what I call excellent customer service.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We are so delighted you have enjoyed your experience with us, as the Customer Service Team do go above and beyond for their customers' needs. We do hope to hear from you again soon, SW Team x

“Thank you for the wonderful company you are.”

Helpful Report

Thank you Ryan for your kind words, we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us :) All the best, SW Team x

“Great company. I've bought 2 and will definitely continue to use in the future”

Helpful Report

Thank you Teresa for your brill review! We are so delighted to hear you are happy with your purchases, and would be happy to visit us again :) We do look forward to hearing from you soon. All the best, SW Team

“Beautiful wig in a gorgeous colour! I've had lots of compliments!”

Simply Wigs 5 star review on 13th June 2023

Helpful Report

Thank you Helen for your lovely review, and for sharing your purchase with us, you do look fab! We do hope to speak with you again soon, SW Team x

“I love the fact you include a chocolate with all your orders, a simple thing but means alot to those of us who are finding the process hard. Thank you”

Helpful Report

Thank you Lisa for your kind words. It's so lovely to know you have enjoyed your experience with us, and the chocolate treat brings joy with your purchases :) All the best to you, SW Team x

“I've bought quite a few wigs from Simply Wigs & I cannot fault them, customer service is excellent, brilliant Company 😄”

Helpful Report

Thank you for your excellent review, we really do appreciate it! The team are always going above and beyond for their customers' needs :) We do hope to speak with you again soon, SW Team

“Lovely customer service . Nothing is too much trouble”

Helpful Report

Thank you Elizabeth for your lovely review! Our Customer Service Team are always going above and beyond for their customers, so we will be sure to pass on your kind comments :) All the best to you, SW Team x

“Very good friendly service who deliver what they say they will. Thank you from a necessity wearer.”

Helpful Report

Thank you for your fab review, we really do appreciate it! All the best to you, SW Team

Simply Wigs is rated 4.8 based on 15,313 reviews