Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,912 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,912 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 2nd July 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quick service I received from Simply Wigs was exceptional. Thank you Simply Wigs, I will be in contact with you again very soon. Spencer Rolfe Harwich Essex”

Helpful Report

Than you Spencer for your excellent review, we really do appreciate it. It is so lovely to know you have enjoyed your Simply Wigs experience, and will be visiting us again :) All the best, SW Team

“I purchased a hairpiece for my mum and she was over the moon. It looks amazing on and is a brilliant match to her own hair, she is 80 years old and has thinning hair so this is perfect for her. Thanks simply wigs. ❤️”

Helpful Report

Thank you Dawn for your kind words, we really do appreciate it. We are so delighted that you and your mum are happy with your recent purchase from us, and is perfect for her needs! If you require any assistance in the future, please do contact us :) SW Team x

“Simply Wigs are Simply Wonderful, in the seven or so years that I have been buying my wigs from them they have been a predictable and consistent ally in my unpredictable and inconsistent hair loss journey. They always deliver promptly (even overseas), always respond quickly and efficiently to queries and with their Community pages and other resources feel genuine and supportive. Their website is easy to use, excellent photos and information and has always been entirely accurate. They have great offers and are fairly priced too. I love Simply Wigs and will keep using them until there is a cure for Alopecia Universalis! Thank you guys :) Mo Healey”

Helpful Report

Thank you Mo for taking the time to review your experience with us, we really do appreciate it. The Simply Wigs team do understand how difficult it can be going through the hair loss journey, so they are always going above and beyond for their customers' needs. We are also delighted to hear that you have found all information required from our website and team! We do hope to be hearing from you again soon, SW Team x

“Excellent Seller and fast delivery exactly as described. Arrived beautifully packaged and cost was fair. I will definitely re order for all future purchases. highly recommended”

Helpful Report

Thank you for your excellent review, and for recommending us, we really do appreciate it! We are so delighted to hear that you had enjoyed your Simply Wigs experience, and would be happy to purchase from us again :) All the best to you, SW Team

“I received a very helpful response and suggestions, about my choice of wig. I am extremely pleased with it. My purchase arrived well packaged and it was promptly sent, I would definitely use Simply Wigs again.”

Helpful Report

Thank you Andy for your wonderful review, we really do appreciate it. Our Customer Service team are so delighted to hear that you had found a style suggestion to be suitable! We do look forward to be hearing from you again :) All the best, SW Team x

“A good selection of wigs, fairly priced and excellent communication after purchase. I am very happy with this service.”

Helpful Report

Thank you Gareth for your excellent review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers! Hope to hear from you again soon, SW Team x

“Excellent very pleased with product”

Helpful Report

Thank you for your excellent review! We are so delighted to hear you are happy with your purchase. All the best, SW Team x

“I was very happy with the service. The wig itself was beautiful and good quality, but unfortunately it didn’t suit me. So I returned it using the returns label provided in the box. Shortly afterwards I got my refund. It couldn’t have been simpler. Thank you.”

Helpful Report

Thank you Rachel for your wonderful review, we really do appreciate it. We are sorry to hear that your purchase was unsuitable for you, but it is lovely to know the return-and-refund process was simple! We do hope to hear from you again soon, SW Team

“Excellent service from Simply Wigs as always.”

Helpful Report

Thank you Yvonne for your excellent review, we really do appreciate it. It's lovely to know you have enjoyed your Simply Wigs experience :) All the best, SW Team

“Very Happy with purchase, packed very attractively with complimentary chocolate. My only negative would be the length of time from order to delivery.”

Helpful Report

Thank you for your kind feedback, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase! If you do have any queries in regard to delivery times, please do contact us prior to placing an order, so that we can advise on an estimated time frame for you :) All the best, SW Team

“I’ve been ordering from simply wigs for many years as she is 86 years and had alopica for over 30 years the ordering is so easy and if mum wants to try a different style the return is so simple to do if it’s not suitable thank you simply wigs”

Simply Wigs 5 star review on 21st March 2023

Helpful Report

Thank you Betty for your lovely review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase, as you do look amazing! It's also so lovely to know that you have been enjoying your Simply Wigs experience, as the team do go above and beyond for their customers :) All the best to you, SW Team

“Bought for my daughter who swears that this the best on the market!”

Helpful Report

Thank you Jacqueline for your fab review. We are so delighted to hear that you and your daughter find your recent purchase to be perfect! All the best to you both, SW Team

“Love this piece so easy to do and perfect colour.”

Helpful Report

Thank you Dawn for your brill review. We are so delighted to hear you are happy with your recent purchase. All the best, SW Team :)

“SW are always helpful and prompt with purchases. I Love my latest wig it suits me so well, but I haven't got a photo as yet, but as soon as I can I will.”

Helpful Report

Thank you Cathy for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase! Did you know, if you send us a picture of you wearing your purchase, we shall provide you with a 15% discount code to use on your next order? We do hope to hear from you again soon, SW Team x

“Simply the best ❤”

Helpful Report

Thank you Joan for your 5 star review, we really do appreciate it! All the best, SW Team x

“Nice to deal with a company who do what they promise. Great service delivered in professional and pleasant manner. Will definitely use again.”

Helpful Report

Thank you Denis for your brill review, we really do appreciate it! It's lovely to know that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers :) We do look forward to hearing from you again, SW Team x

“Extremely user friendly and informative website. First class customer service. Super wigs.”

Helpful Report

Thank you Lorraine for your fab review, we really do appreciate it! We are so delighted to hear that you have enjoyed your Simply Wigs experience :) All the best to you, SW Team x

“I have several wigs ordered from Simply wigs. Each and every one is beautiful but…..my last wig had a fault. I phone and explained and it was dealt with immediately. I’m now waiting for replacement. Very good service”

Helpful Report

Thank you Elizabeth for your lovely words, we really do appreciate it. We are sorry to hear that your recent order was not up to standard for you. It is however lovely to know that you are happy with the Customer Service from the team, as they do go above and beyond for their customers. All the best to you, SW Team :)

“My 2nd order, and I chose one of the 3 I sent for. I found the suggestions made re style very helpful, as I don't see many I like. Ordering and returning was simple. I hope to order more, as necessary .”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are so delighted to hear that you have found a style suitable for you! It's also lovely to know you had enjoyed your Simply Wigs experience, as the team are always here to help. We do hope to hear from you again soon, SW Team

“Not too happy with the latest wig I have purchased”

Helpful Report

Hello. We're sorry to hear that you were unhappy with your latest purchase from us. If you do wish to look for alternatives, our friendly Customer Service team will be more than happy to assist on 01484 844557. SW Team

Simply Wigs is rated 4.8 based on 14,912 reviews