Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,637 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 29th May 2025

635

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wig was supposed to be petite. Wig was way too large and color way different than picture indicated. In order to return wig it would cost $176.00 for shipping. Needless to say I will not be ordering from Simply Wigs again.”

Helpful Report

“Poor don’t sit especially at the front of your head like the videos Quality of wig awful tangle so easily Just rubbish not like the glamorous videos on adverts Messages through messenger few days ago so customer service is very poor Post this on your feedback page ! I wonder”

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“I still waiting my order Ana”

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“I didn't recived my wig yet, I've writed an email some days ago but no answers from you.”

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“Totally in happy it’s a completely different red than it looked I have wasted My money as no where near does it match very dissatisfied”

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“hi, I have a problem with your shipment that has not yet been delivered to me. The package is in stock and they continue to postpone delivery due to brexit. It is not possible to wait that long for a delivery. I ask if possible the reimbursement of the expenses.”

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“Not my head size .”

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“Bought a wig cap that just slips of my head. Wrote to the company twice had one reply regarding it and it was no returns with no other options. So that was money I cannot afford to loose lost. Not happy and won't use again”

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“Nowhere near the colour I had expected. Very disappointed.”

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“Serious stocking problems. Why has every wig I've ordered gone on "back order" why? not tell people at the checkout they will be waiting weeks for their delivery, especially ladies that have no or little hair due to various reasons or health conditions. This to me is discusting. Yes there are many good reviews when the order goes right but when it goes wrong there are many complaints and bad reviews about unhelpful customer service and struggles to get refunds back. If you shop around there are many cheaper suppliers now simply wigs has lost all its EU customers due to Brexit, they have had to put prices up. Maybe it's time to simply find a new supplier. Shame on any company that plays with ill ladies money!!”

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“Sadly I still haven’t received my order made on the 31/12/20 The only contact received is to tell me why you are unable to process my order and this was.after I contacted you.”

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“Simply bad”

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“Been waiting over 2 weeks still not received my parcel”

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“The item took over 2 weeks to arrive and when I asked why, I didn’t even get an apology for the delay just an abrupt reply. Therefore I would not use them again.”

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“I cant really review on my purchase because I have not received my goods as to date. I ordered my goods two weeks ago. Have not received as yet.”

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“Still waiting”

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I am so sorry you have not yet received your parcel. I can confirm your order was despatched out on the 3rd December, on your chosen postal service - £1.95, Second Class. Royal Mail have made the admission they are struggling at the moment, due to staff shortages in this pandemic and they are experiencing longer delays. Please bear with them, they are trying to deliver all parcels as quickly as they can.

“Awful colour hair is coarse. Would not recommend.”

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“Since I have used Simply Wigs website, I get their ads popping up on other websites. They do not understand that other people use these computers so any hope of confidentiality is lost.”

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“I haven't received my hair piece or had any communication from you.”

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“The colour was good but the wig is dry and the crown is off centre. I will never wear the wig it was a complete waste of money”

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Simply Wigs is rated 4.8 based on 13,637 reviews