Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,032 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 18th August 2026

629

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wig looks nothing like the picture ( surprise, surprise) I can't see me being able to wear it. Disappointing.”

Helpful Report

Hello. We're so sorry to hear that you are unhappy with your purchase. Please do contact us if you would like to discuss this matter further on 01484 844557.

“Very disappointed. The same piece I ordered before was of much better quality. This one is skimpy and a cheap clip. I will be returning.”

Helpful Report

Hello Deb. We're sorry to hear that you are disappointed with your purchase. If you have any queries regarding the quality, then please do contact us, and we will do our very best to help. SW Team

“Thank you for my Lily wig I am over the moon it looks lovely will buy again”

Helpful Report

Thank you Eva for your kind review, we really do appreciate it :) We are delighted to hear that you love your purchase! SW Team

“I ordered the eyebrows was so excited to see myself with hair, however I was disappointed the hair was not very thick so you could see the backing in some areas, it was quite long stands so looked odd and bit like a mans! Not wearable for me. Be sure if you”

Helpful Report

Hello Amber. We're sorry to hear that you are disappointed with your recent order. We do try and show as many visuals as we can on our website. if you would like to discuss this further, please do contact us on 01484 844557. SW Team

“Not shape I expected and too dark !!”

Helpful Report

Hello. We're sorry to hear that you are unhappy with your purchase. If you require any assistance regarding your order then please do hesitate to contact us on 01484 844557. Many Thanks, SW Team

“Sorry! This was dreadful! I ordered a fine straight cut and received a curly wig???? Not impressed!”

Helpful Report

Hello. We're sorry to hear that you are unhappy with your purchase. If you have any queries regarding your order then please do not hesitate to contact us on 01484 844557, we will do our very best to help. SW Team

“Disgusting put straight in the bin”

Helpful Report

Hello Florence. We're sorry to hear that you are unhappy with your purchase. We do allow our customers to return unsuitable items within 14 days of receiving them. If you require any assistance in the future then please do not hesitate to contact us on 01484 844557. SW Team

“I posted a review about a wig that I purchased a few months ago. I gave a two-star rating because of my suspicions that this company buries negative reviews and/or neglects to put them on their website. I received a reply from the company where they said that they embrace all reviews to help buyers make educated decisions about their purchases and assuring me that the review would be posted to the website within a week or so. It has been a month. The review is still not up. I cannot speak to all of the products on this website but what I can say is that I just posted that I found the colouring of the wig to be very odd (even though it looked okay-ish in photos, only the top was the lighter auburn colors and the bottom half was all dark brown--definitely not a "mix" or blend) and the microfiber hair to be extremely uncomfortable and they have intentionally refused to post that review. Buy from this site if you would like, I did receive my product and it came in a timely fashion, but know that you cannot trust the onsite product reviews because they are only posting the good.”

Helpful Report

“Real hair enhancer doesn’t feel secure, wasted hundreds of pounds”

Helpful Report

“Non ho ancora ricevuto la mia parrucca. È passato un mese e mezzo e sono molto infastidita! Per favore controllare i vostri corrieri. Ho pagato anche 77 euro per la spedizione, ma non ho più traccia del pacco”

Helpful Report

“I placed an order 3 weeks ago and it still hasn’t been received.”

Helpful Report

“Wig was supposed to be petite. Wig was way too large and color way different than picture indicated. In order to return wig it would cost $176.00 for shipping. Needless to say I will not be ordering from Simply Wigs again.”

Helpful Report

“Poor don’t sit especially at the front of your head like the videos Quality of wig awful tangle so easily Just rubbish not like the glamorous videos on adverts Messages through messenger few days ago so customer service is very poor Post this on your feedback page ! I wonder”

Helpful Report

“I still waiting my order Ana”

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“I didn't recived my wig yet, I've writed an email some days ago but no answers from you.”

Helpful Report

“Totally in happy it’s a completely different red than it looked I have wasted My money as no where near does it match very dissatisfied”

Helpful Report

“hi, I have a problem with your shipment that has not yet been delivered to me. The package is in stock and they continue to postpone delivery due to brexit. It is not possible to wait that long for a delivery. I ask if possible the reimbursement of the expenses.”

Helpful Report

“Not my head size .”

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“Bought a wig cap that just slips of my head. Wrote to the company twice had one reply regarding it and it was no returns with no other options. So that was money I cannot afford to loose lost. Not happy and won't use again”

Helpful Report

“Nowhere near the colour I had expected. Very disappointed.”

Helpful Report

Simply Wigs is rated 4.8 based on 15,032 reviews