Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Huddersfield
Rating: 4.82

4.8 Rating 12,269 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 12,269 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 2nd May 2024

576

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Instead of one star I’d give zero! I made my order three months ago and they charghed my creditcard in May, but I never received the products! I do not recommend this company.”

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Posted 3 years ago

“Awful looking fake stick on eyebrows”

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Posted 3 years ago

“I do not not have my product yet so it has not been a good experience so far. order placed on 8 May.”

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Posted 3 years ago

“I have still NOT received the ordered item. Wonder if I will ever get it. What is the delay!!! I am now concerned that I will receive neither the item nor my money back.”

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Posted 3 years ago

“Ordered 2 chemo hats. Told one would be sent directly and 2nd slightly later due to stock issues. Have yet to receive any and really need these hats!”

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Posted 3 years ago

“Ordered and paid for a turban the 4 June,not sent until I rang and complained that I still hadnt received it. Thatwaslastweek and it's still not here so no,I am not very impressed.”

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Posted 3 years ago

“not happy with length of time from ordering goods to delivery. still not received and been advised to wait 14 days from despatch date.”

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Posted 3 years ago

“Good service and staff very helpful.”

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Posted 3 years ago

“I placed my order for a turban in the 2nd May, my order had still not been received nor had I received any update so I wrote to Simply Wigs on 21st of May and received a reply to say the order would be despatched either that day or the following one. No apology! My order still hasn’t arrived. I think I’m order to retain customers the communication needs to improve.”

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Posted 3 years ago

“Quality not good”

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Posted 3 years ago

“The wig caps are too small for installations.”

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Posted 3 years ago

“Dear Simply Wigs I have not received my parcel. It may not be the fault of Simply Wigs. it may be that delivery is slow or may be a local courier problem. I look forward to eventually receiving my order. I hope then to be able to give a complete review.”

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Posted 3 years ago

“Wig already matted. Very large even when adjusted. It's a £30 wig being sold for 150”

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Posted 4 years ago

“After waiting 2 weeks for my order, which I still haven't recieved? . You ask for a review of the service which I obviously haven't received from yourselves as yet. Awaiting your reply plus my order. Lesley Evans”

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Posted 4 years ago

“Sent for wig tape and it came but it completely useless for me - it is not two sided tape!”

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Posted 4 years ago

“not helpful at all, long wait for delivery, no response”

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Posted 4 years ago

“Low quality. Look false and the adhesive isn’t strong enough. They merely lasted 24 hours. Very disappointed especially at this price!”

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Posted 4 years ago

“Sorry to say but not worth £29.99, poor quality, piece or hair stuck on a hair gripper and colour was more grey than being smokey 🙄”

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Posted 4 years ago

Hello Michelle, Thank you for your review. I am very sorry that you are not happy with your recent purchase. You are within your timescale to return this item, if you wish to do please feel free to contact our team on 01484 844557 and we would be happy to help. Many Thanks Jodie (Customer Services Manager) X

Posted 4 years ago

“Took weeks for my purchase to arrive”

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Posted 4 years ago

“This time is very poor of hair. The firt time was amazing hair....😢😢😢”

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Posted 4 years ago

Simply Wigs is rated 4.8 based on 12,269 reviews