Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,637 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 29th May 2025

635

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Difficult to get the white side off so not impressed at all, I wouldn't recommend this tape roll,”

Helpful Report

Hello Evelyn. We're sorry to hear that you are unhappy with your recent purchase. I can see that we have discussed the issue via telephone with you. However, if you do wish to find a more suitable alternative, please do not hesitate to contact us again, and we will do our very best to assist. SW Team

“Don’t bother getting false eyebrows, useless, don’t work, waste of money”

Helpful Report

Hello. We're sorry to hear that you are unhappy with the transfer eyebrows. If you do have any queries regarding the quality then please do contact us on 01484 844557, and we will do our very best to assist. SW Team

“I have bought a couple of hair pieces now and very unhappy. The 1st one was £89 and when I complained it was thick and unreal looking I was told that the easipart one at £150 would probably be better and more realistic, yes it did but I tried to curl it at a lower temperature than stated it burnt and dried out so I am out almost £250 and have nothing to show. Disappointed”

Helpful Report

Hello Gayle. Thank you for your review. We're so sorry to hear that you have been unhappy with your recent purchases. Please do contact Customer Services if you wish to discuss this further, and we will do our very best to assist. SW Team

“Delivery was fast, Customer services was great, but sadly the hairpiece did not look nothing like it was pictured on line.”

Helpful Report

Hello Linda. We're sorry to hear that you are unhappy with your recent purchase. If you do have any queries regarding the quality/style, then please do contact us on 01484 844557, and we will do our very best to assist. SW Team

“They were absolutely rubbish! Money back please, with immediate effect!!”

Helpful Report

Hello Joan. Thank you for your review. We're sorry to hear that you are unhappy with your recent purchase. I can see that my colleague has contacted you regarding your order to try and resolve the issue. If you do wish to discuss this further, please do contact us on 01484 844557 and we will do our very best to help. SW Team

“Doesn't look realistic too bit with the clips is too thick it doesn't sit flat against my head. Waste of £75”

Helpful Report

Hello Gayle. Thank you for your review. We are so sorry to hear that you are unhappy with your recent purchase. We do allow our customers 14 days to return an unsuitable item for a full refund. If you would like to discuss this further, please do contact us on 01484 844557, and we will do our very best to assist. SW Team

“useless cannot use”

Helpful Report

Hello Andreya. Thank you for your review. We're sorry to hear that you are unhappy with your recent purchase. If you do have any queries regarding the quality of the item, then please do contact us and we will do our very best to assist. SW Team

“Disgraceful they take your money and send you what every they want there was nothing about my order that was right returns policy all appalling”

Helpful Report

Hello Pauline. Thank you for your review. I can see that the team have contacted you regarding your issue. Please do contact us if we can be of any assistance. SW Team

“Very bad quality no visible parting and very synthetic thin and tatty do not recommend and will not be purchasing again wasted £72 for garbage!!!”

Helpful Report

Hello. We're sorry to hear that you are unhappy with your purchase. We do allow our customers to return unwanted items after 14 days of receiving them. If you require any assistance, please do contact us on 01484 844557, and we will do our very best to help. SW Team

“The wig looks nothing like the picture ( surprise, surprise) I can't see me being able to wear it. Disappointing.”

Helpful Report

Hello. We're so sorry to hear that you are unhappy with your purchase. Please do contact us if you would like to discuss this matter further on 01484 844557.

“Very disappointed. The same piece I ordered before was of much better quality. This one is skimpy and a cheap clip. I will be returning.”

Helpful Report

Hello Deb. We're sorry to hear that you are disappointed with your purchase. If you have any queries regarding the quality, then please do contact us, and we will do our very best to help. SW Team

“Thank you for my Lily wig I am over the moon it looks lovely will buy again”

Helpful Report

Thank you Eva for your kind review, we really do appreciate it :) We are delighted to hear that you love your purchase! SW Team

“I ordered the eyebrows was so excited to see myself with hair, however I was disappointed the hair was not very thick so you could see the backing in some areas, it was quite long stands so looked odd and bit like a mans! Not wearable for me. Be sure if you”

Helpful Report

Hello Amber. We're sorry to hear that you are disappointed with your recent order. We do try and show as many visuals as we can on our website. if you would like to discuss this further, please do contact us on 01484 844557. SW Team

“Not shape I expected and too dark !!”

Helpful Report

Hello. We're sorry to hear that you are unhappy with your purchase. If you require any assistance regarding your order then please do hesitate to contact us on 01484 844557. Many Thanks, SW Team

“Sorry! This was dreadful! I ordered a fine straight cut and received a curly wig???? Not impressed!”

Helpful Report

Hello. We're sorry to hear that you are unhappy with your purchase. If you have any queries regarding your order then please do not hesitate to contact us on 01484 844557, we will do our very best to help. SW Team

“Disgusting put straight in the bin”

Helpful Report

Hello Florence. We're sorry to hear that you are unhappy with your purchase. We do allow our customers to return unsuitable items within 14 days of receiving them. If you require any assistance in the future then please do not hesitate to contact us on 01484 844557. SW Team

“I posted a review about a wig that I purchased a few months ago. I gave a two-star rating because of my suspicions that this company buries negative reviews and/or neglects to put them on their website. I received a reply from the company where they said that they embrace all reviews to help buyers make educated decisions about their purchases and assuring me that the review would be posted to the website within a week or so. It has been a month. The review is still not up. I cannot speak to all of the products on this website but what I can say is that I just posted that I found the colouring of the wig to be very odd (even though it looked okay-ish in photos, only the top was the lighter auburn colors and the bottom half was all dark brown--definitely not a "mix" or blend) and the microfiber hair to be extremely uncomfortable and they have intentionally refused to post that review. Buy from this site if you would like, I did receive my product and it came in a timely fashion, but know that you cannot trust the onsite product reviews because they are only posting the good.”

Helpful Report

“Real hair enhancer doesn’t feel secure, wasted hundreds of pounds”

Helpful Report

“Non ho ancora ricevuto la mia parrucca. È passato un mese e mezzo e sono molto infastidita! Per favore controllare i vostri corrieri. Ho pagato anche 77 euro per la spedizione, ma non ho più traccia del pacco”

Helpful Report

“I placed an order 3 weeks ago and it still hasn’t been received.”

Helpful Report

Simply Wigs is rated 4.8 based on 13,637 reviews