Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Huddersfield
Rating: 4.82

4.8 Rating 12,252 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 12,252 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 28th April 2024

573

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The eyebrows didn't adhere to my skin at all and just didn't work.”

Helpful Report

Posted 1 year ago

Hello Katie. Thank you for your review. We are sorry to hear that you are unhappy with your recent experience. If you do require any assistance in applying them, please do contact us and we shall do our best to assist. SW Team

Posted 1 year ago

“Very difficult product to use. Please do not waste your money on this. Customer services unhelpful and unsympathetic.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We are sorry to hear that you are unhappy with your recent Simply Wigs experience. If you do wish to discuss this further, please do contact us on 01484 844557. SW Team

Posted 1 year ago

“Made the static worse!!! I ordered an anti static hair brush.”

Helpful Report

Posted 1 year ago

Thank you for your review Louise. We're sorry to hear that you are unhappy with your recent purchase. If you wish for us to discuss products which will help with static, please do contact us on 01484 844557. SW Team

Posted 1 year ago

“This wig doesn’t remotely resemble the one I chose. I am extremely disappointed!”

Helpful Report

Posted 1 year ago

Thank you Bonnie for your review. We are sorry to hear that you are unhappy with your recent purchase from us. If you would like to discuss this further, please do not hesitate to contact us, we are always here to help. SW Team

Posted 1 year ago

“I still haven't received my order after 2 weeks”

Helpful Report

Posted 1 year ago

Hello Maria. Thank you for your email. We are sorry to hear that you have not yet received your order. I can see that my colleague has contacted you regarding this. If you do wish to discuss this further, please do contact us on 01484 844557 and we shall do our best to assist. SW Team

Posted 1 year ago

“Fraud company quality of wigs really bad won’t give refund”

Helpful Report

Posted 1 year ago

“Worst purchase I’ve made from SW The back of the tape does not come off, no matter how hard you try! Really disappointing!”

Helpful Report

Posted 1 year ago

Hello Anna. Thank you for your review. We're sorry to hear that you are unhappy with your recent purchase. I can see that my colleague has contacted you with some tips to remove the backing on the wig tape. If you would like to discuss this further, please do contact us on 01484 844557, and we shall do our very best to assist. SW Team

Posted 1 year ago

“Still have not gotten my order, ordered almost 4 weeks ago.”

Helpful Report

Posted 1 year ago

Thank you for your review Martha. We are sorry to hear that you have not yet received your order. I can see that my colleague has provided you with your tracking information, and your order has now arrived in the US sorting office. If you wish to discuss this further, please do contact us and we shall do our very best to assist. SW Team

Posted 1 year ago

“I dont become it???”

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Posted 1 year ago

“Delivery good but I was really disappointed with the quality. It’s like old fashioned plastic doll’s hair. The colour was also off. Advertised as platinum it’s actually a very hideous brassy blonde.”

Helpful Report

Posted 1 year ago

Hello. We're sorry to hear that you are unhappy with your recent purchase. We do allow our customers to send back unsuitable items within 14 days of receiving them for a refund. If you wish to discuss this further, please call us on 01484 844557, and we will do our very best to assist. SW Team

Posted 1 year ago

“Wig looked nothing like the original photo so had to send back”

Helpful Report

Posted 1 year ago

Hello Alex. We’re sorry to hear that you are not satisfied with your purchase. We do try to provide as many pictures and information as possible on our website. If you need any further advice, then please do not hesitate to contact us on 01484 844557, we are always here to help. SW Team

Posted 1 year ago

“The hair enhancer was not of good quality or what I was expecting. It could of at least had a good hairline but didn't it just looked tatty and cheap. I was not happy and returned immediately 😑”

Helpful Report

Posted 1 year ago

Hello Angela. We are sorry to hear that you had to send back your order as it was unsuitable. If you do wish to look for alternatives, please do contact us on 01484 844557 and we will do our very best to assist. SW Team

Posted 1 year ago

“Hair Piece Is Complete Different Color To Picture No Dark Roots Etc .”

Helpful Report

Posted 1 year ago

Hello Lorraine. We are sorry to hear that you were unhappy with your purchase. If you do wish to discuss this further, please do contact us and we shall do our best to assist. SW Team

Posted 1 year ago

“Very bad quality/ style/ colour”

Helpful Report

Posted 1 year ago

Hello Jo, thank you for your review. We are sorry to hear that you have been unhappy with your recent purchase. I can see that you spoke with my colleague, regarding this order. If we can be of any assistance in the future, please do not hesitate to contact us! All the best, SW Team

Posted 1 year ago

“Very poor standard. Had to return wig it was awful. Buyer beware”

Helpful Report

Posted 1 year ago

Hello Pauline. We are sorry to hear that you are unhappy with your recent purchase. If you would like to contact us on 01484 844557, and we could possibly assist in choosing an alternative? All the best to you, SW Team

Posted 1 year ago

“The wig was not the colour of dark blond it looked terrible..”

Helpful Report

Posted 1 year ago

Hello Shirel. We are sorry to hear that you are unhappy with your recent purchase with us. If you do wish to contact us to discuss alternatives, please do so on 01484 844557 and we will do our very best to assist. SW Team

Posted 1 year ago

“I ordered two hairpieces. When they arrived one was a completely different colour to the one I had ordered, which was correct on the invoice so I had not ordered the wrong colour by mistake, the other was an ideal colour for me but the claw clip was of such a cheap quality that it snapped the first time I tried to put it on. The people I spoke to to claim my refund were very pleasant and helpful but I won't be using this company again. I had such high hopes but was extremely disappointed.”

Helpful Report

Posted 1 year ago

Hello Yvonne. We're sorry to hear that you were unhappy with your recent purchases, and we do completely understand any frustration this has caused. We are however delighted to hear that your issue was resolved, and you was happy with the service you received. All the best to you. SW Team

Posted 1 year ago

“I'm sorry to have to write that review, but I ordered my wig on September 1st 2022. It was not available immediately, and I waited for the wig to become available. Then, it was sent to me to Taiwan, and as of today October 24th, I still haven't received it. It has been blocked in Fuzhou, China since October 8th. I don't seem to receive any news about it... I would be grateful if someone did something about it or just offer to replace the undelivered wig. Thank you.”

Helpful Report

Posted 1 year ago

Hello Michele. Thank you for your review. We are sorry to hear that you have not yet received your order. I can see that my colleague has been corresponding with you, about your parcel. If we can be of any further assistance, please do let us know and we will do our very best to assist. SW Team

Posted 1 year ago

“There’s not enough hair on your products”

Helpful Report

Posted 1 year ago

Hello Michaela. Thank you for your review. We are sorry to hear that you are unhappy with your recent purchase. If you do ever have any queries on the style/quality of your order, then please do contact us on 01484 844557 and we will do our very best to assist. All the best, SW Team

Posted 1 year ago

“Funny shape no idea how to make it look good”

Helpful Report

Posted 1 year ago

Hello Jill. Thank you for your review. We are so sorry to hear that you are struggling to attach your new purchase. I can see that my colleague has emailed you regarding this, and hopefully this will help to resolve the issue :) Please do contact us on 01484 844557, if you require any further assistance. SW Team

Posted 1 year ago

Simply Wigs is rated 4.8 based on 12,252 reviews