Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,732 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 7th May 2026

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my wig Been buying from simply wigs for quite a number of years now”

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Thank you for your lovely review Huma. The SW Team x

“Reordered tape, very quick delivery with a surprise in the package - lovely.”

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Hello Sue, Thank you for your lovely review! The SW Team x

“Great customer service and love the website. Explains in detail features of the product and the inside of the cap. Also the 360 view is great.”

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Thank you for your wonderful review, it is brilliant to hear that our website is making your online orders easier! The SW Team x

“I have never been disappointed with the service I receive.”

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Hello Jean, Thank you for your wonderful review, this is fantastic to hear! The SW Team x

“Brilliant selection of wigs. Like to see customer photos of how the wigs look in “real life”. Lovely, discreet packaging, love the little choc gift! Discount if photo reviews submitted.”

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Thank you for your lovely review Clare. We love seeing our beautiful customer pictures on the website and they are a great help when looking for a new style! I am so pleased that you enjoyed your chocolate! The SW Team x

“I recently placed an order for a cotton head covering. I was due to attend our son’s wedding & required a navy blue soft head covering. Although no indication on the website, many of the items were out of stock. Eventually through email correspondence with the staff direct I placed an alternative order. The item was stuck in customs in Germany, but eventually the item arrived & it was ideal for the wedding with its floral trim & comfortable to wear all day. Thank you!”

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Hello Ann, thank you for sharing your experience. Sadly, it can be frustrating when an item is out of stock, we will always let our lovely customers know of any delays as soon as possible and will always do all we can to get your order to you as quickly as we can! I am so happy you received your headwear in time for the wedding! The SW Team

“Arrived quickly lovely colour but too big for me. I phoned for advice and spoke to a very helpful lady who recommended trying Ellen Wille.”

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Hello, thank you for your wonderful review. I am so pleased that our lovely customer service team were able to help with your order! The SW Team x

“Efficient and friendly service. Will definitely use them again”

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Thank you very much for the lovely review! The SW Team x

“normally i buy always with simply wig . but time by time product quality change . i received my last order completely rubbish . i want to change return . so please return this item .and send me always i buying . please check your syestem if repeat coustoner lookFter and send right product”

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Hello Shahid, Thank you for your review and feedback. I am very sorry that you are not happy with the quality of your latest order. If you ever have an issue with an order, please just contact our customer services team on 01484 844 557 and they will be able to help you further! The SW Team

“Wonderful selection of wigs. I bought 4, so I could try them on at home. They arrived on time and the ones I returned were refunded very quickly. Great company to deal with. 👍”

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Hi Sarah, thank you for the fantastic review! I am so pleased that we were able to help and that you found the perfect style! The SW Team x

“I was so impressed with the prompt action in sending the products I asked for and thought how beautifully presented they were wrapped up and in a special linen bag with very good instructions on how to wash and preserve the wig. Well done!”

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Thank you for the great review Lindsay! I am so pleased that you are happy with your wig care set and our warehouse teams fabulous packaging skills! The SW Team x

“Product arrived promptly.”

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Thank you for the 5 star review! The SW Team x

“Brilliant quick delivery I am very pleased”

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Hello Beryl, that is lovely to hear! Thank you for your 5 star review! The SW Team x

“Yes I always find simply wigs are very good”

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Thank you for your lovely review Karen, the SW Team x

“I’m very happy with purchase of wig it’s great, thank you so much I’m getting lots of compliments it’s certainly undetectable. IHave no issues with it in fact my last one worn daily for three years still good but has stretched now as far as it can but still looks good thank you”

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Hello Paul, thank you for your wonderful review! It is great to hear that you are getting so many compliments on your lovely style! The SW Team x

“Fantastic company with an excellent range of products. Customer service is great! Every order is on time and wrapped with care, complete with a fererro Rocher chocolate.”

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Thank you for your 5 star review Simone! I am pleased that you enjoyed your sweet treat! SW Team x

“Very pleased with my purchases will be back”

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Hello Maryla, Thank you for your 5 star review, this is great to hear! the SW Team x

“Bought 2wigs from simply wigs and I have found them to be realistic and good quality only thing I would say is I feel they come up slightly on the small side”

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Hello Elaine, Thank you for your lovely review. If you ever need any help or advice around fitting, please give our lovely customer services team a call on 01484 844 557. SW Team x

“great customer service and efficient.”

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Thank you for your lovely review Fiona! The SW Team x

“Completely the wrong colour wasa sent. The description mentioned ashy and blonde neither of which were in the wig. They responded about colour resolution on computers etc but I photographed in daylight and used almost new iMac and you should see from the photo what I mean. They refused to return my postage of £3.95 but 'because I was disappointed' returned the outgoing postage of £1.95 as they have access to a business rate. No need to use them again with that attitude and I found cheaper wigs elsewhere. Foolish decision for them for the sake of £2 as it made me look elsewhere.”

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Simply Wigs is rated 4.8 based on 14,732 reviews