Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,716 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 16th February 2026

627

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been wearing wigs for over 40 years and Simply wigs is by far the best place to find lovely styles, great prices and friendly service. The headwear range is also great. Wish I lived nearby so I could visit!”

Helpful Report

Hello Susan, Thank you for your amazing five star review! I am so pleased to hear that you are so happy with our service and all of our lovely styles and headwear. Love the SW Team x

“I procrastinated for so long: will I get the colour right, what about the length, do I need a topper or a full head. I know what I’ll do. I’ll ask! And they couldn’t have been more helpful. After explaining my concerns and sending photographs it took about 20 mins for me to check out their fabulous recommendations and make a decision. I was thrilled when I opened the package , even more delighted when I slipped it on and I continue to be elated every time I wear it. Thank you. You are style wizards or wizardesses (if there are such things)”

Helpful Report

Hello Amanda, Thank you for your brilliant review! Our Customer Services team love helping our customers find the perfect style and colour and will be thrilled to know that your order was perfect for you! I am so happy that you are enjoying your lovely new style so much! Love the SW Team x

“The staff take time to advise.. A history is kept so they know what suits you. Their service is very personal”

Helpful Report

Thank you for your fab five star review Angela! Love the SW Team x

“Lovely company, very helpful and quick delivery. Here for this, in chestnut mist is a beautiful wig, it's light to wear, feels very real and soft. I had to just customise it a bit, but love how it looks.”

Simply Wigs 5 star review on 10th July 2025

Helpful Report

Hello Tania, Thank you for your wonderful review and picture. You look amazing in your new style, we love the Here For This here at Simply Wigs HQ! Love From, SW Team x

“I do find simply Wigs Staff very helpful. No problems if you are not happy with your wig, colour style etc, they are quite happy to do a exchange for you. Good Service, and as long as the wig is in stock you get fast delivery.”

Helpful Report

We are so pleased that you find our CS team super helpful. We love assisting all our customers as much as we possibly can. Thank you. Love the SW Team

“I had forgotten how quicly Simply Wigs sends whatever I ask for so quickly. I love the box, it is always beautifuly wrapped and especially the courtesy chocolate..”

Helpful Report

We are super happy that you are impressed with the promptness of our orders arriving with you. Thank You! Love the SW Team x

“I love simply wigs, it’s easy to order and to actually speak to a person if necessary, easy to return as well. Karen Styles”

Helpful Report

Thank you for your lovely comments. Love the SW Team x

“Great quality wigs and wonderful customer service!”

Helpful Report

Thank you, we have such fabulous customers like you leaving your lovely feedback for us! Love the SW Team

“Best customer service ever. Wouldn’t buy from anywhere else.”

Helpful Report

We are over the moon with your lovely comments. Thank you! Love the SW Team x

“Very easy to order, good quality wigs, I will not hesitate to order from Simply Wigs again. Fast delivery and I was constantly kept informed of what was happening with my delivery.”

Helpful Report

Thank you so much for your lovely review! we are thrilled that you were happy with the service we provided. Love the Simply Wigs Team x

“I am pleased with my wigs,no complains.”

Helpful Report

We are thrilled that you love your new styles. Love the SW Team x

“Was very helpful and quick service recommended”

Helpful Report

Thank you for your positive comments. Love the SW Team x

“This family -run business is a credit to the owners.Any questions I have, usually re colour or care is answered with knowledge and kindness. There is no high pressure selling, you can take your time.The pricing is competitive and the price matching service does exactly what it says! A possible improvement would be to slightly change the title-some people may not want everyone to see a parcel labelled ‘wigs’, or the same on bank details. Otherwise great all round!”

Helpful Report

Hello, Thank you for your amazing review, this means the world to us all here at Simply Wigs. We do take care to ensure the packaging is discreet, sadly the information does need to be included on the bank statements otherwise it causes a lot of people querying the transaction as it is not named. Your feedback is much appreciated, as always! Love the SW Team x

“Quick delivery and cheap prices Will order again in the future Many thanks”

Helpful Report

Hello Suzanne, Thank you for your fab five star review very pleased to hear this! Love the SW Team x

“Wonderful service delivered so quickly. So pleased with my purchase. Took me a long time to choose and get the courage to order.”

Helpful Report

Hello Maggie, Thank you for your lovely 5 star review! I am thrilled to hear that you took the plunge and went ahead with your order and that you now have a fab new style to enjoy! Love the SW Team x

“Friendly staff.excellent service.”

Helpful Report

Thank you for your fantastic review Soheyla! The SW Team x

“Always a great selection to pick from. Swiftly delivered, Beautifully packed and a lovely chocolate to look forward to. Excellent!”

Helpful Report

Hello Diana, Thank you for your lovely review, it is much appreciated! Always great to know the choccie treats have been enjoyed- as they should! The SW Team x

“Brilliant company great sevice fantastic quality Well done simply wiga”

Helpful Report

Thank you for your fabulous five star review Ruby! The SW Team x

“Always brilliant service and always pleased with my puchase.”

Helpful Report

Thank you for your fantastic review! The SW Team x

“As usual excellent service and despatch time always lets me know when it’s being delivered”

Helpful Report

Hello Helen, Thank you for your lovely 5 star review, it is very much appreciated! The SW Team x

Simply Wigs is rated 4.8 based on 14,716 reviews