Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,272 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 3 star review on 20th October 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my second double order. They simply do not match with the items shown. Even the colour is not as shown. I'm looking for another supplier.”

Helpful Report

Hello Karen. Thank you for your feedback. We are sorry to hear you have been unhappy with your recent orders. If you do wish to purchase with us in the future, please do contact us 01484 844557, and a member of the Customer Service team will be more than happy to help. SW Team

“Amazing wig company , what an eye opener for me,i am new to wigs and this was the first wig company i tried.I recently purchased Spotlight by RW and am very pleased with it. I hope one day i can upload a photo when i am brave enough. I will certainly buy more wigs and toppers from Simply wigs!”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, and you love the Spotlight wig! We would of course love to see you in your new look, once you are ready :) We look forward to hearing from you again, SW Team

“Appsolutley fantastic with very helpful staff nothing is too Much trouble, you feel like family, good prices too.”

Helpful Report

Thank you Glenda for your fab review, we really do appreciate it. The team are always happy to help out their customers, so they will be delighted to hear you had enjoyed your experience with us. All the best, SW Team

“As a newbie with wigs I'm having to try a few out to see what suits. I live too far away to come into your showroom. Twice now I've had to send back wigs that don't suit. There has been no hassle around returning them and repayment has been prompt.”

Helpful Report

Thank you Anne for your brill review, we really do appreciate it. We are happy to hear your order & return process has been simple for you! If you require any assistance in choosing an alternative, we are always here to help. SW Team :)

“Always excellent service and fast delivery”

Helpful Report

Thank you Helen for your excellent review! It is lovely to know you received your order quickly :) All the best, SW Team

“I have used Simply Wigs many times over the past few years and the customer service is very helpful. I have used Raquel Welch Power wig for over 20 years and it never disappoints. I did try another model but it didn't suit my facial features so I think I will stick with the Power!”

Helpful Report

Thank you for your brill review, we really do appreciate it. The Customer Service team are delighted to hear you have enjoyed your experience with us, and love the Power wig by Raquel Welch! We do hope to hear from you again soon, SW Team x

“So pleased - I've definitely found my new supplier! I have frontal fibrolising alopecia, so am a regular wig user and knew which one I needed. Simply Wigs was new to me, but I saw an advert around Christmas time with 25% off during January, so I ordered on 9th January and received it on 11th January! What service! Thank you Simply Wigs! MOJO”

Helpful Report

Thank you for your fab review, it is very much appreciated. It's lovely to know you had enjoyed your first experience with us, and you were able to take advantage of our January sale! We do look forward to hearing from you again, SW Team

“Ordering was easy. Good website with easy payment process. Order was quickly and efficiently despatched. Pleased with the servicedervice received.”

Helpful Report

Thank you for your wonderful words, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience :) All the best to you, SW Team

“First class service”

Helpful Report

Thank you Janice for your brill review! All the best to you, SW Team

“Excellent quality, excellent service”

Helpful Report

Thank you Susan for your excellent review, we really do appreciate it! All the best, SW Team

“Friendly and helpful customer service. When requested for the purchase to be exchanged, the procedure was simple, and the new item was delivered promptly.”

Helpful Report

Thank you Kai for your fab review, we really do appreciate it. It's lovely to hear you found the exchange process simple, and you love your new look! All the best, SW Team

“Lovely selection of wigs. Good quality. Unfortunately mine wasn't quite the right size. No problem returning it.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. It's lovely to know you found the returns process simple. If you require any assistance in choosing an alternative, please do let us know! SW Team

“My order came very quickly and was exactly what I ordered,also there was a lovely surprise finding a chocolate and a poem inside as well”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are so delighted to hear you are happy with your recent Simply Wigs experience, and enjoyed the chocolate treat and poem! All the best, SW Team

“Ich bin absolut zufrieden mit dem Verkaufsservice sowie dem erhaltenen Produkt. Ich kann Simply Wigs gerne weiterempfehlen”

Helpful Report

Thank you Elisabeth for your kind review, and for recommending us - we really do appreciate it! We are delighted to hear you have enjoyed your Simply Wigs experience :) All the best to you, SW Team x

“I ordered flirt alert byRaqel Welsh and she arrived 5 days later, first time using my phone on the website quick and easier than expected. The service is amazing, I'll be ordering again, thank you”

Helpful Report

Thank you Carol for your brill review, we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience, and you found the ordering process to be quick and easy :) Hope to speak with you again soon, SW Team

“Just a simple regular purchase of hairpiece tape... no problems as usual ... good company to deal with. Thank you”

Helpful Report

Thank you Karen for your lovely review and custom! We are delighted to hear you have been happy with your orders :) All the best, SW Team

“Brilliant service - my wig arrived on time and I was extremely pleased with it . ano problems at all and the token chocolate gift was a nice touch.”

Helpful Report

Thank you Diana for your brill review! We are so delighted to hear you love your recent purchase, and received the order quick! Hope to speak with you again soon, SW Team

“Such a lovely company. Always so kind and helpful.”

Helpful Report

Thank you for your lovely words :) The team are always going above and beyond for their customers, so we will be sure to pass on your comments. All the best, SW Team

“Ordering was easy delivery was speedy would recommend simply wigs”

Helpful Report

Thank you for your kind words, and for recommending us - we really do appreciate it. It is so lovely to know you are happy with your experience with us :) All the best, SW Team

“Superb company to deal with professional polite punctual.”

Helpful Report

Thank you for your brill review, we really do appreciate it! We are so delighted to hear you have enjoyed your experience with us :) SW Team

Simply Wigs is rated 4.8 based on 15,272 reviews