UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“The website is easy to navigate, ordered a spare part, a customer assistant contacted me to update me on the situation with orders & was very helpful- I would use the company again very happy with the customer service & support.”

Helpful Report

Posted 5 years ago

“I asked you’re advice about a part for my dishwasher the service was first class to begin with i ordered the part and paid for delivery between 1 to 8 working days i never heard anything when i enquired about my part i was then told it was out of stock a week and a half down the line poor service no communication to ask if i wanted to order part when it was out of stock took my money and order looks like i will be waiting a minimum of three weeks for the part if i hadn't enquired about it I wouldn’t have knew it wasn’t even dispatched im glad i didn't pay for express delivery which was an option”

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Posted 5 years ago

“Hello You did not have a part for my washer but a least you informed me Thanks”

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Posted 5 years ago

“I had an enquiry about some replacement parts and I was extremely happy with the speed and thorough response. The customer service was amazing and very friendly too. I would definitely recommend getting in touch if you have any concerns.”

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Posted 5 years ago

“I found this company extremely helpful with a part I required for my dishwasher. Although I wasn’t sure of the name of the part required , they found it out for me and replied the very next day. This company will now be my first point of call for any parts I need. Can’t praise / thank them enough.”

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Posted 5 years ago

“Very good. Fits brilliant”

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Posted 5 years ago

“A company who operated transparently. They informed me in good time regarding the availability of the item I wished to purchase, thus enabling me to explore my choices.”

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Posted 5 years ago

“Whitegoods are reliable suppliers who keep customers updated on the delivery process. Highly recommended.”

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Posted 5 years ago

“I could cry still waiting for the part to be sent out on an express order.”

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Posted 5 years ago

“Scammer do not buy from them , scammer, scammer”

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Posted 5 years ago

“Brilliant service delivered on time can't falt it”

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Posted 5 years ago

“Unbeatable prices. Quick response to emails! Top class”

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Posted 5 years ago

“emailed uk Whitegoods to see if they could confirm that a charcoal filter i required for my new zanussi cooker hood zht 631x was a replacement filter for the original zanussi EFF57F filter that was a very expensive item.I was informed that it was a Euro Filters compatible item,that would fit my cooker hood, uk Whitegoods part No. Q717095AS . I ordered the filter straight away and on arrival it fitted perfectly,smashing job ,saved me a lot of expense.Thank you Kenneth at uk Whitegoods.”

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Posted 5 years ago

“The help and advice received was spot on. Initially it was thought delivery of our replacement glass for our Britannia oven door would not be available until mid January, but it turned up on Christmas Eve which saved the day. Thank you very much. 5* service.”

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Posted 5 years ago

“Top notch effort put in by the adviser to source a part for my washing machine.”

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Posted 5 years ago

“Dreadful. I made an enquiry on the availability and cost of a defrost heater for a freezer and was told it was the evaporator. I went elsewhere and got a defrost heater and fixed it.”

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Posted 5 years ago

“Excellent service, knowledgable and other companies should learn on how you operate Regards happy customer”

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Posted 5 years ago

“Perfect parts, excellent communications with the team and swiftly delivered. Thank you.”

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Posted 5 years ago

“Very happy with item and customer support - would use this company again”

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Posted 5 years ago

“My goods were supplied with no problems and in a reasonable time”

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Posted 5 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews