UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“I ordered a part - inner glass for my Belling bottom oven. It was dispatched prompt ly and came packaged safely and securely. I will definitely use agin I. Future if required or recommend to others.”

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Posted 5 years ago

“Great communication with customer services.”

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Posted 5 years ago

“Just the job, emailed uk whitegoods to double check the part I had choosen was correct and had an answer in minutes and then mailed to me in good time. I'll use them again.”

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Posted 5 years ago

“I contacted Whitegoods and spoke via email to an extremely helpful gentleman, I explained that I was after an oven door seal and he checked stock availability and advised that they had the item. He explained the delivery options whilst considering the current situation and the difficulties that was causing on transporting goods around the country The item arrived the next day which was a remarkable achievement and I emailed him to thank him for the excellent and personable service provided I would definitely use and recommend this company in the future.”

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Posted 5 years ago

“My experience was negative because I didn't find the spare parts I was looking for: "Hi Andy, I'm really sorry but from searching for you that part is now obsolete and no longer available to order. It appears to have been obsolete for some time. I have checked all I can and there is no substitute showing that might fit in place of the original part I could or would even recommend trying. Sadly obsolete parts are all too common and the most frequent reasons for that you can find here: https://www.ukwhitegoods.co.uk/help/buying-advice/all-appliances/4293-built-in-planned-obsolescence Regards Kenneth Watt UK Whitegoods Spares"”

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Posted 5 years ago

“Very helpful service staff”

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Posted 5 years ago

“Even at a super busy time of year the fridge seal arrived promptly highly recommended”

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Posted 5 years ago

“The carefully packed spares arrived within a reasonable time scale. All my enquiries were promptly dealt with and I would use them again should the need arise.”

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Posted 5 years ago

“They were unable to get what I wanted but were quick to let me know.”

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Posted 5 years ago

“Very helpful information given by Kenneth Watts of Whitegoods when my Liebherr ice-maker stopped working. He replied to my query very quickly.”

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Posted 5 years ago

“Paid extra 4 delivery 1/3days and took nearly 2 1/2 weeks and no money back 4 express delivery but the part was correct”

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Posted 5 years ago

“I don’t often write reviews but felt obligated after trying other spares companies with little to no joy uk whitegoods went the extra mile for me sourcing parts and getting it right first time , they were interested and helpful and kept me fully informed I honestly can’t thank them enough please look no further than UK Whitegoods for your spares you won’t be disappointed , professional from start to finish! R.logue”

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Posted 5 years ago

“Staff member took time to contact me per email within a short period of time. Very satisfied with contact.”

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Posted 5 years ago

“A absolutely brilliant and great friendly customer service!”

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Posted 5 years ago

“Replacement for damaged part has arrived. Element is fine due to much improved packaging. Slight difference in connection configuration but simple to sort. Very good value for money.”

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Posted 5 years ago

“We have still not had the part yet so why have you asked me to write a review. PS when will this part arrive?”

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Posted 5 years ago

“Good advice, and correct part dispatched quickly.”

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Posted 5 years ago

“Left things too late, ordered new oven door hinges one week before Xmas. Delivered in three days at half the "main dealer" price. Brilliant service, quality parts - well happy!!”

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Posted 5 years ago

“The part ordered arrived in good shape in USA and my Asko washer is working perfectly with it installed. Your staff were very helpful in locating the correct part. Thanks.”

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Posted 5 years ago

“I found my shopping experience with Whitegoods Spares was exceptional because of their quick response to my email query and their speedy delivery service plus the item was fairly priced. I would certainly shop with them again.”

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Posted 5 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews